I called prior to Hurricane Issiac to schedule service and they did not return my call. I waited over a week to reschedule and was given a repair date of 6 days after my call. I was understanding because of the storm and was told I would receive a call the day before to give me an idea of the time for my technician to arrive. I called a 9 a.m. the morning of my repair date and was told they would call me back with a time. At noon I again called to find out when they would arrive. I was told it would be in the afternoon. It is now 7 p.m. and no call. I will not use a company that refuses to value my time and business
Description of Work: Work not completed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Gwen L.
07/2012
1.0
appliance repair
+ -1 more
I needed the filter replaced and the drain flushed on my refrigerator. I called All State Services and spoke with owner Mike Gilpin, who told me that his service charge would be $75 plus parts. I gave him the make and model of the refrigerator so that he could have the filter when he came. When I got the bill, I felt that I had been overcharged because the bill was for $245. Mike Gilpin said that I was charged for two service calls because he had to leave the house in order to buy the filter. When my husband spoke to him about the bill, he was very unprofessional, using vulgarities. This was a bad experience for me and I would never use his services again.
Description of Work: The filter for the refrigerator was old and leaking. I needed it replaced and the refrigerator checked out and called All State Services from the internet for the Covington, La area.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$245
Tracy Z.
05/2011
1.0
appliance repair, heating & air conditioning/hvac
+ 0 more
He never showed up and never called to tell me why.
Description of Work: I called this repairman to repair my LG front-loader washing machine. He told me he would come out the next day. I waited all afternoon for him. He never came. I called him and left messages. He never called me back to explain why he was not coming. I ended up going with another company.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Heating and Air Conditioning
FAQ
ALL STATE SVC is currently rated 2.7 overall out of 5.
No, ALL STATE SVC does not offer free project estimates.
No, ALL STATE SVC does not offer eco-friendly accreditations.
No, ALL STATE SVC does not offer a senior discount.
No, ALL STATE SVC does not offer emergency services.