A ABLE SERVICES

Our water heater went out and had to be replaced. I went to the local plumbing store and purchased and brought home the replacement tank and had it sitting in the house. The "master" plumber, Mr. Preston Mouton and his assistant Archie arrived on time and preceded to work...all down hill from this point. The "master" plumber, due to obvious physical limitations could barely make it up the attic stairs. He could not cognitively respond to his assistant's directions or requests and seemed in constant danger of falling. The "master" plumber and his assistant requested that we allow them to keep the old tank in the attic since they couldn't handle the weight by themselves. I requested that they remove the old tank from the attic and then had to help them with the removal of the tank...a very scary time. Lifting and installing the new tank was equally scary as the physical lifting of the tank was basically done by myself, a roommate and the plumber's assistant. When the "master" plumber did make it up the stairs and into the attic to "assist" with the plumbing portion of the installation, his foot came through the ceiling in hall bathroom and pushed in the light/vent/heater unit. The "master" plumber and his assistant left several times to buy parts they didn't have on their truck...parts that most plumbers would keep in ample supply. They took over an hour for lunch and when they did get back to work seemed to work very slowly. Overall, the replacement of a water heater tank in the attic took over 7 hours...from 8 AM to 3:45 PM. It took another 4 days to get the plumber's relative to complete the re-sheetrock and painting of the bathroom ceiling...another poor job. After trying to negotiate a more fair and honest price with the "master" plumber, who would not even consider the reasoning, I paid the bill in full and try not to look up at the ceiling in the hall bathroom. I feel completely ripped-off.

I bought an older home with antique fixtures. There was a leak and they told me the replacement parts for the antique toilet and sink could not be found. They took all day long, to remove the old sink and toilet and buy and install new replacements from an home improvement store. Later on, I had to have the work re-done, as the connection on the sink drain had been installed backwards (?). Evidently, the 1st guys just did not want to mess with antiques, but did not tell me.