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Henson Carpet One Floor & Home

Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

Each Carpet One Floor & Home flooring store is locally owned and operated. We are your neighbors. We work and live in your community and understand your needs. So you can expect integrity, the very best personal service, value, and warranties. We currently employ 40 people, as well as subcontractors. We DO offer no-interest with payments financing through GE money.

Business highlights

47 years of trusted experience

Services we offer

Sales AND installation of flooring and counter tops. Sales ONLY on lighting and ceiling fans.

Services we don't offer

We DO NOT install light fixtures. We are NOT a carpet cleaning service. We DO NOT refinish solid hardwood floors.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.517 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
6%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.8
punctuality
4.8
Showing 1-17 of 17 reviews

Emily M.
06/2016
3.0
carpet installation
  + -1 more
unknown
Description of Work: Installation was not the greatest. Tack strips were exposed, poor tucking of carpet, and the transitions were to hardwood were slanted because they ordered the wrong size t-molding and installed it anyway. Initial customer service and carpet selection was good. Would not use them again.
Rating CategoryRating out of 5

James K.
10/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: the installed carpet in our master bedroom and bath.
Rating CategoryRating out of 5
Yes, I recommend this pro

Deborah E.
03/2015
4.0
flooring contractor
  + -1 more
Sales staff were excellent. Floor removal team was different team from installation team and they did not seem as informed about the overall job agreement. Installation team was very good. No one returned (like a supervisor), though, to check on finished job. Overall, very satisfied with the job.
Description of Work: Removal and replacement of laminate flooring in master bedroom.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Missy S.
01/2015
1.0
flooring contractor
  + -1 more
unknown
Description of Work: My mother's house flooded. She had used Henson before. This time, they took advantage of my mom's Alzheimer's. The insurance company paid almost $5,000. |Prior to this, she had some very plush carpet. |Honestly, the new carpet is crap. We've had it just over a year. It looks horrible. It's already showing the path lines. Additionally, she will more than likely replace it. Also, the new carpet cost was under $3, 000; and, therefore, Henson made a hefty sum of money at her expense. |Plus, she had to pay an additional sum of $250 because they put carpet where the front door opens. Prior to this, there was laminate. Now, the door was rubbing the carpet. To get the laminate put there, they charged her... For their mistake.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$3

jeralyn H.
10/2014
5.0
ceramic tile, flooring contractor
  + 0 more
unknown
Description of Work: Retled kitchen floor

Rating CategoryRating out of 5
value
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Roy D.
11/2013
5.0
carpet installation
  + -1 more
Contractors arrived on time and were very meticulous when preparing the surface that the carpet was to be installed on. I had some issues with a seam in the concrete and some uneven places. They repaired and leveled the concrete. Contractors were very experienced and did not hurry the job. Henson's has been around for a long time and is not one of these fly by night carpet companies.
Description of Work: Sold carpet to me and installed in room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Robert D.
05/2013
5.0
flooring contractor
  + -1 more
Great! Friendly and customer service oriented.
Description of Work: Carpet bid

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Chet S.
05/2013
5.0
flooring contractor
  + -1 more
great
Description of Work: They Originally installed new carpet several years prior to this work. A painter severely damaged one room of carpet. Did a great job of finding similar lot of carpet and repairing the damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Mary Anne S.
04/2013
5.0
flooring contractor
  + -1 more
They are a really good company to do business with. They are really nice and professional.
Description of Work: I had a floor put down and they allowed me to bring samples home to walk on and know what it is like.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Ronald M.
11/2012
5.0
flooring contractor
  + -1 more
Any slight problem was fixed immediatly.
Description of Work: Wood Flooring, carpet, Counter Tops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Stephen P.
05/2012
4.0
countertops, flooring contractor
  + 0 more
Professional on phone.
Description of Work: I only scheduled them to come out For a carpet estimate and they were really professional with no problems. I ended up going with somebody else because they could do it the next day. I did not use them for countertops.

Rating CategoryRating out of 5
professionalism
4.0

Yes, I recommend this pro

Gwynne L.
05/2012
5.0
carpet installation
  + -1 more
Overall I'm very pleased.
Description of Work: We picked our carpet for the home we were having built. I was not there when it was installed, but I am well pleased with the installation. I've had the carpet cleaned several times (3 dogs) and it is still as beautiful as when we moved into our home.

Rating CategoryRating out of 5
quality
5.0

Yes, I recommend this pro
$3,000

Pam I.
03/2012
5.0
carpet installation, ceramic tile, countertops
  + 1 more
They did an excellent job on all the work they did and did it at a very reasonable price. The lady that works at the store helped us pick out the right ceramic tile to go with our laminate countertops and the best looking design of the ceramic tiles to go over our stove and sink. It looks much more expensive than what we paid.
Description of Work: They put carpet in 3 of our bedrooms. They put formica laminate on our kitchen countertops that looks just like stone and put ceramic tiles as a backsplash. They put a special design with the ceramic tiles over our sink and over our stove. They cut down one side of the edge of the kitchen countertop to fit in our new refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Rita B.
02/2012
5.0
ceramic tile, flooring contractor
  + 0 more
Like clockwork. This job went over several days because I added more things I wanted done as I saw just how good he was.
Description of Work: Kia Fletcher was the best. I had my bathroom re tiled and my kitchen and hall tiles repaired. He was so fast and professional yet such a refreshing trait you might not expect to find in such a young guy. He was hard working and conscientious. He called if he was going to be a few minutes late but most days he was right on time. He cleaned up after his work and made suggestions on items he could do to improve things. If I have any more work to do I will choose him. He also did work on a friends home that I recommended him to and they too are extremely please.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Harry S.
12/2011
5.0
flooring contractor
  + -1 more
They were punctual, and did a great job of getting the work done with in my budget.
Description of Work: They installed hardwood floors through out my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roxine L.
09/2011
5.0
lighting
  + -1 more
I have been using them. I think they are like, what you see is what you get. They do what they say they are going to do and they do it. They are honest and they are a little expensive. I seen their merchandise and they had a lot of nice merchandise but I felt it was kind of high. I bought some of it but I wouldn't buy everything from them because they were too high.
Description of Work: I used the service of Henson’s Carpet One Floor about two years ago to install some lighting for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Jan S.
06/2011
5.0
flooring contractor
  + -1 more
Everything went perfect. They were very professional and friendly. They had a lot of good quality merchandise.
Description of Work: They installed new wood floors and installed some carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Henson Carpet One Floor & Home
Thank you for your business, and for taking the time to review our store. If there is anything we can help you with in the future, please give us a call. (318) 746-3886

    Contact information

    1609 JIMMIE DAVIS HWY, Bossier City, LA 71112

    http://www.carpetone.com/#

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Ceramic Tile,
    Countertops and Backsplashes,
    Lighting,
    Marble and Granite,
    Ceiling Fans,
    Hardwood Flooring Sales and Installation

    FAQ

    Henson Carpet One Floor & Home is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 9:00 AM - 1:00 PM

    Henson Carpet One Floor & Home accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Henson Carpet One Floor & Home offers free project estimates.
    Yes, Henson Carpet One Floor & Home offers eco-friendly accreditations.
    No, Henson Carpet One Floor & Home does not offer a senior discount.
    No, Henson Carpet One Floor & Home does not offer emergency services.
    Yes, Henson Carpet One Floor & Home offers warranties.
    Henson Carpet One Floor & Home offers the following services: Sales AND installation of flooring and counter tops. Sales ONLY on lighting and ceiling fans.
    We DO NOT install light fixtures. We are NOT a carpet cleaning service. We DO NOT refinish solid hardwood floors.

    Contact information

    1609 JIMMIE DAVIS HWY, Bossier City, LA 71112

    http://www.carpetone.com/#

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 1:00 PM