Very well. He found some problems and showed them to us. We discussed what needed to be done and the job was completed
Description of Work: Chimney needed cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
11/2014
5.0
chimney sweep
 + -1 more
He was very nice and on time. He put out his sheet like other chimney sweeps, he had a large vacuum and I could hear large pieces of build up coming out of the chimney. I feel he did a great job. His price was $80 less than one of his competitors in our area.
Description of Work: He cleaned the chimney out, he vacuumed the build up out. I could hear him scrubbing the pipe too to make sure and remove all build up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Gregory W.
08/2014
5.0
chimney sweep
 + -1 more
It went well
Description of Work: Cleared dryer vents
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Clarence W.
03/2014
4.0
fireplaces
 + -1 more
It was pretty good. The guy was in and out of our house. It worked fine. I never had a gas fireplace so the guy walked me through particularly how it works. He was very informative. The pricing was good. They were on time.
Description of Work: I have used The Chimney Man. We have a gas fireplace and I had them change the electric starter on the gas fireplace at the logs. They just put in a gas blower.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$90
Susan L.
07/2013
5.0
chimney sweep, chimney repair
 + 0 more
Bobby Robinson, The Chimney Man, came to inspect the chimney within 2 days of the first call. Completed the initial work within 2 weeks, scheduled according to my schedule. He gave me alternatives on what could be done on sealing the external bricks and did additional research to ensure best price and best results. He seemed knowledgeable, professional and fair in pricing. I was very pleased. (Note: You had the wrong name of the owner in the Angies's list description.)
Description of Work: Cleaned chimney that hadn't been cleaned in at least 10 years. Cleared bird condo from inside and checked structure. Made plans to seal brick that is flaking off the exterior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
Lee F.
06/2013
5.0
chimney sweep
 + -1 more
He was very thorough and very clean.
Description of Work: Prior to seeking him out, we had a fire in our chimney, and with his professional firefighting experienc,e he was very keen at helping us make sure we had no future issues and was great at explaining the work required.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Katie H.
05/2013
5.0
chimney repair, fireplaces
 + 0 more
He was very nice, helpful, and he made sure everything was clean when he left. He taught us how to burn a fire properly in the fireplace and gave instructions on the different parts of the fireplace. He even offered to come to our new home and help us operate a wood burning fireplace.
Description of Work: They did a chimney sweep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$105
MARK M.
11/2012
5.0
chimney sweep
 + -1 more
He was very efficient and did everything the old fashioned way. He was very thorough and not make a mess. He just did a really good job.
Description of Work: I used The Chimney Man for chimney sweep services.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$105
Joanne H.
09/2012
5.0
chimney sweep
 + -1 more
The entire job was excellent from start to finish.
Description of Work: We moved into a house that we had no idea if the chimney had ever been cleaned. He thoroughly cleaned the chimney and gave me pointers on fireplace safety. Being a retired fireman he had experience that others could not match. He was meticulous in making sure he left everything in the same condition when he entered. Also prompt and extremely courteous. I had him install a back to the chimney because the bricks had a crack. So that piece of equipment was included in the price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Daniela R.
08/2012
5.0
chimney sweep
 + -1 more
unknown
Description of Work: He was running late due to traffic but called to let me know when he realized he wouldn't make it on time. Bob Robinson Jr is very friendly and knowledgeable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynne G.
12/2011
5.0
chimney sweep, chimney repair
 + 0 more
He was extremely knowledgeable. I have a gas fire starter and he explained how it works and what I needed to do to maintain my chimney. A part of the chimney had collapsed and he repaired that, and just was extremely helpful. I give them the highest ratings across the board.
Description of Work: I used The Chimney Man for chimney sweep and repair services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hazel S.
11/2011
5.0
chimney sweep
 + -1 more
He arrived right on time and was very efficient and finished the job, while I kept talking with him. Was the best!
Description of Work: Mr. Robinson cleaned my chimney and cleaned the area around it. Was very meticulous. Showed me that we could install gas logs if we choose and gave me a handle to use with the fixture. Gave me a card and told me to call him for references for other things I need done. Was very impressed that he is a retired fireman and gave me safety tips.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Erin Y.
11/2011
5.0
chimney sweep
 + -1 more
outstanding
Description of Work: Mr. Robinson was great and I will use him in the future. He set up to ensure my den would stay clean and cleaned up when done. He is in the busy season, but made time to come out to our home. I have never had a fire place before and he walked me through how to use and safety tips. He used to be a fire chief for Shreveport and also gave us tips on overall fire safety.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Amy G.
10/2011
5.0
chimney sweep
 + -1 more
Mr. Robinson was wonderful! I called him on Monday and he had a cancellation on Tuesday so he came in then. He was very knowledgable and professional. He explained the things he was doing and seemed truly concerned about fire safety. The whole process was very quick and easy! If I could give him an A++++++ I would!
Description of Work: Mr. Robinson cleaned and inspected our chimney.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Keith P.
06/2011
5.0
chimney sweep, dryer vent cleaning
 + 0 more
I called Bob Robinson, Jr - AKA and quot;The Chimney Manand quot; on 6/1/2011. He did not anwer his phone, so I left a voice message. Bob called my back in one hour and apologized for not answering my call (he had left his pager at home). We set up an appointment for 8:30 AM the next day (6/2/2011) On the day of the appointment Bob called me while on the way to my home to let me know he would be slightly delayed, something I liked, and arrived only 15 minutes late. Bob, whom is a retired City of Shreveport Assistant Fire Chief, came fully prepared. He set up a tarp to protect my carpet and the area surrounding my fireplace. Bob did a very thorough interior inspection of my gas fireplace, to include starting it, inspecting the gas flow, and determined that cleaning and repair was not needed. Bob also did a very thorough gound level visual inspection of my chimney and determined from his experienced eyes that I was OK and he did not need to do a further roof-top inspection of the chimney. I also asked Bob to check my dryer vent located on an interior wall (connected to garage). Bob did a very thorough interior inspection of my dryer vent, and determined that cleaning was not needed. He stated that the current set up (where the vent is attached to a water filter used to catch lint) was fine, however he recommended a duct improvement using PVC pipe to vent dryer exaust out of garage and recommended a Handyman to do the work, whom I plan to check out. Getting my fireplace checked was one of several things on a large list of and quot;home maintenanceand quot; projects that I mentioned to Bob. whom also provided recommendations for other contractors, whom he has had good work from in the past, all of whom I plan to check out. Bob is very knowledgable, punctual (despite the delay) personable, and thorough.. I highly recommend anyone needing their fireplace and/or dryer vent checked call Bob Robinson, Jr - AKA and quot;The Chimney Manand quot;.
Description of Work: Thorough inspection, and if necessary cleaning and repair of my sole gas fireplace and chimney. Additional work requested was a thorough inspection, and if necessary cleaning and repair of my dryer vent located on an interior wall (connected to garage).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Doretta D.
06/2010
5.0
chimney sweep
 + -1 more
Bob explained everything he was going to do and did everything he said he would do.
Description of Work: Excellent!!! Came in cleaned my fireplace; did the job very professionally. I would recommend to anyone wanting a job well done!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Asheley L.
01/2010
5.0
chimney sweep, chimney repair, chimney caps
 + 1 more
Bob is very friendly and good at what he does. He was a Firefighter for the city of Shreveport, and was very informative on fireplace safety. We're new home owners, and called "The Chimney Man" to come and do an inspection on our chimney because it failed the inspection on our Home Inpsection before we bought our house. Bob was very timely, he came out the next day to carry out his inspection. Initially, he was to inspect and clean our chimney, but he discovered that the chimney had in fact been recently cleaned and repaired, and that he didn't need to do anything. Bob was very friendly and very helpful. He gave us his personal contacts to help us with our future home rennovations. We will be bringing Bob back every year for our annual chimney inspection and cleaning.
Description of Work: Inspected my chimney inside and out.
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Service Categories
Chimney Sweep,
Chimney Repair,
Fireplaces,
Chimney Caps,
Dryer Vent Cleaning
FAQ
The Chimney Man is currently rated 4.9 overall out of 5.
No, The Chimney Man does not offer free project estimates.
No, The Chimney Man does not offer eco-friendly accreditations.
No, The Chimney Man does not offer a senior discount.
No, The Chimney Man does not offer emergency services.
No, The Chimney Man does not offer warranties.
The Chimney Man offers the following services: Chimney repair.