Daniel was awesome he came and got the job done. Customer service was great by the way. I would strongly recommend him.
Description of Work: water leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathryn L.
03/2016
5.0
plumbing
 + -1 more
unknown
Description of Work: Fixed my hot water heater. Was polite and professional and I was comfortable with him in my home. This is not always the case.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tam L.
11/2015
1.0
plumbing, water heater repair
 + 0 more
They did a pressure test. Found leaks in two valves. Instead of replacing the two valves (which were very old), they tightened the valves so hard that no gas could pass through to pass the pressure test. They left the main gas line outside exposed to the elements and left the pressure tester attached to it. The technician from Atmos even commented that the work was subpar and that the valves should have been replaced. Had to call provider back out to open the valves for the water heaters to work. This week, when we turned the central heaters on, we discovered the same issue with the valves. They have tightened the old valves so hard to do the pressure test that we couldn't open one of them and we actually broke the handle trying to open it. The other one was open, but no gas is flowing through it to the heater. Overall the service was lacking due to an improper assessment of the issue, improper fix to the issue, lack of follow through with completion of the job, and what seems like a disregard for the safety of myself, my family, and my property. I can't call them back because of these issues since I no longer can trust them to properly fix the issue.
Description of Work: They came to fix gas leaks a few months ago. Called out under American Home Shield home warranty.
Rating Category
Rating out of 5
quality
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Carla B.
11/2015
5.0
plumbing
 + -1 more
Fixed our leaky, loose faucets promptly and efficently. Service person was very nice.
Description of Work: Fixed leaky, loose faucets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Allison D.
09/2015
4.0
plumbing
 + -1 more
unknown
Description of Work: I use Tiger Plumbing on all repairs that go through my home warranty. In general, I am not impressed with the initial person they send out to determine what needs to be fixed - late or did not show up on one occasion with no call and tried to do the minimum. However, when they finally (after 3 visits) agreed that there was a leak under the bathroom, the technician that came out and completed the repair was fantastic - on time, polite, and didn't mind my input.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Judy N.
09/2015
2.0
plumbing
 + -1 more
unknown
Description of Work: The same plumber was sent out twice for two different services. Both times he left me with a leak under a sink. This was too long ago for me to remember cost, whether he was punctual, etc.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
John D.
06/2015
5.0
plumbing
 + -1 more
We called in under our American Home Shield Warranty for a leak we noticed outside the house. The first plumber they sent (not Tiger Plumbing) looked around, left and then told AHS we wouldn't give him access to cut into the wall to locate the leak. This was not true. We asked AHS to send another company and they sent Tiger. Shawn (I think that's right, forgive me Shawn if that's not how you spell it) was awesome! Not only did he dig in and find the source of the leak, but when he came back to repair, he was very careful to remove as little material inside and outside as possible. He worked his tail off for us and did a great job. The mason who came to repair the bricks afterwards complemented the work and said most plumbers would have just ripped out brick with no consideration for repair or the appearance afterwards. We also had some drains that needed to be cleared at the house we are selling and specifically requested Shawn from Tiger Plumbing. Although he was still recovering from a spider bite he once again did a fantastic job and was totally professional and easy going. Office staff was also very nice and helpful. Very friendly.
Description of Work: Repair of kitchen drain leak through outside wall.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Robert W.
05/2015
5.0
plumbing, water heater repair
 + 0 more
Tiger Plumbing was very helpful in accommodating my work schedule where possible to schedule appointments. Plumber that was sent to perform the job was very friendly and professional. Service required two visits to complete but I am happy with everything. I'd recommend Tiger Plumbing and intend on using them again in the future.
Description of Work: Tiger Plumbing installed a new sewer clean-out next to my driveway and a drain line from my water heater TPR valve to the outside of my house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$700
Hosea G.
04/2015
3.0
plumbing
 + -1 more
Had to bring them 3 time for satisfaction.
Description of Work: Issue with water heater.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Marcus C.
01/2015
1.0
plumbing
 + -1 more
Could not get them to show up at scheduled time. Did not receive notice from the company that the technician was running late and/or unavailable for my scheduled appointment. Could not get in touch with anyone at the office during normal business hours. After multiple calls and voice-mails I finally got a person to answer the phone. Then after missing my scheduled appointment I was told they could not resend a technician until the following week! Received little to no remorse or apology for the inconvenience and lack of service. Extremely poor customer service. NEVER using this company!
Description of Work: Provider was scheduled to fix plumbing issue with toilet.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Ginger P.
07/2014
5.0
plumbing, water heater repair
 + 0 more
I was very pleased with them and I'll probably call them if I need to have something done. I'm going to see what sort of estimates I can get them in and then possibly use them. They did come out and do a little bit of work for me. I don't remember the price but it wasn't too high. I was taking a shower and all of a sudden it went ice cold and so I called them. I had not officially moved in the house, I was just coming down in the weekends. Actually my sister had my house keys and she met them. He looked at my water tank and said I had a quality one. He ran about all the information about it to her and also told her he will take care of it. The front pin that comes out of the hot water tank through the attic had tilted it somewhat so it had stopped the water from heating up. Hopefully the fix is for good but I haven't had any issues. My sister said that he was very polite and that he didn't waste time. He explained what he found and then he explained to her what he was going to do. If I something come up with plumbing I would call him. Everything went quite well.
Description of Work: Tiger Plumbing came out and fixed my water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen Z.
09/2013
5.0
plumbing
 + -1 more
Tiger Plumbing is the best! I am selling my house in 3 days and had an AC drain pipe that needed to be re-wrapped since condensation was dripping and staining my ceiling. Called an AC company, Harkins AC, who said "it's not my job, call a plumber." Found out later from 3 other sources it WAS his job and not a plumbers job. However, after hearing my delimma, Len at Tiger Plumbing said "while it's an AC guy's job we'll go ahead and do it for you since you are in a bind." Joel went to the AC supply and got the wrap, wrapped the AC drain pipe and P-trap and stopped the leaking condensation. Clearly Tiger Plumbing will go out of their way to make sure the job is done right, even when it's not technically their job. Great guys.
Description of Work: Re-wrapped a pipe with condensation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Coralie S.
07/2013
5.0
plumbing
 + -1 more
great! came for appraisel and left an estimate. We called, hired them, and they came the next day. Finished work in about three hours. Replaced everything. We still need to repair walls inside cabinets where they had to cut to fix pipes, but it's very neat and doesn't show. The Jacuzzi side needs to be re-caulked also, but is not broken.
Description of Work: found leaking pipe; re-routed the hot water line through attic and joined to existing line. Did not break slab or walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Lesley G.
05/2013
5.0
plumbing
 + -1 more
everything went great he was very helpful and friendly
Description of Work: I had a problem with no cold water he figured it out and came quickly the same day
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
bill J.
07/2012
5.0
plumbing
 + -1 more
Overall I would give him an A because he did come out here and got the problem fixed.
Description of Work: I used Tiger Plumbing for some plumbing work.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Cynthia T.
03/2012
5.0
plumbing
 + -1 more
They did a good job and their prices were reasonable.
Description of Work: They installed my water heater.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters
FAQ
Tiger Plumbing is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Tiger Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Tiger Plumbing does not offer free project estimates.
No, Tiger Plumbing does not offer eco-friendly accreditations.
No, Tiger Plumbing does not offer a senior discount.
No, Tiger Plumbing does not offer emergency services.
Yes, Tiger Plumbing offers warranties.
Tiger Plumbing offers the following services: Plumbing