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Sears

Appliance Sales and Installation, Appliance Repair, Appliance Repair - Small

About us

Additional DBA - Sears Brands LLC.

Services we offer

Appliance repair.

Reviews

3.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
17%
3
0%
2
17%
1
33%


Rating CategoryRating out of 5
quality
3.8
value
4.0
professionalism
2.8
responsiveness
2.3
punctuality
2.8
Showing 1-6 of 6 reviews

Clinton G.
10/2016
5.0
appliance sales
  + -1 more
We will continue to buy more appliances from Sears if needed.
Description of Work: We bought our fridge from them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Clinton G.
10/2016
4.0
appliance sales
  + -1 more
The stove tightens up at times. The knobs sometimes feel like they are binding from the heat. They hire sub contractors to install the stove and it took way to long and back and forth to get them to come.
Description of Work: We bought our new stove from Sears.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
3.0

Yes, I recommend this pro

Tammie S.
10/2013
1.0
appliance sales
  + -1 more
The item was out of stock and they said they would order it. They charged my mother’s account for the price. They said I had to reorder a plug for the item but I agreed to just buy the plug. They cancelled the whole order and not the cord. It was not very good business practice and now my mother has to sit around without a dryer for 5 days because they messed up.
Description of Work: I had attempted to purchase a dryer through them.

Rating CategoryRating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$300

Lucian L.
02/2013
2.0
appliance repair, small appliance repair
  + 0 more
Not punctual. They were so messy. They did not finish the job, when said they would, but never did. They had given me a quote for one amount, and when they came to my home to start the work they said they couldn’t perform certain things so we had to alter our plan, even after I had submitted a check.
Description of Work: Installed all new cabinets, new sink, countertops

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Patricia O.
12/2011
5.0
appliance repair
  + -1 more
He was very efficient. He knew what he was doing.
Description of Work: Sears fixed my washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lesa E.
01/2011
1.0
appliance repair
  + -1 more
I had a terrible experience with them. I called the service line and scheduled a service through a prepaid method. The service person came over, but, refused to service as the service request, which was raised a week ago, was not showing on his computer. He waited for 2 hours on my driveway, waiting for the confirmation. Their pricing was reasonable. I was extremely unhappy with their services and will not use the same in future.
Description of Work: I used the services of Sears to work on my washer and drier in September, 2010.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

Yes, I recommend this pro
$145

    Contact information


    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 10:00 PM
    Thursday:
    9:00 AM - 11:59 PM
    Saturday:
    7:00 AM - 11:59 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Sears is currently rated 3 overall out of 5.

    Sunday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 10:00 PM

    Thursday: 9:00 AM - 11:59 PM

    Saturday: 7:00 AM - 11:59 PM

    No, Sears does not offer free project estimates.
    No, Sears does not offer eco-friendly accreditations.
    No, Sears does not offer a senior discount.
    No, Sears does not offer emergency services.
    No, Sears does not offer warranties.
    Sears offers the following services: Appliance repair.

    Contact information


    Service hours

    Sunday:
    9:00 AM - 8:00 PM
    Tuesday:
    9:00 AM - 10:00 PM
    Thursday:
    9:00 AM - 11:59 PM
    Saturday:
    7:00 AM - 11:59 PM