They built a fence in my back yard seven years ago. The fence has stood the test of time and weather. More recently there was a problem with the gate lock. I called Scott and they quickly came and repaired it. There was also a problem with the fence post which was rubbing against the side of the door. Again they quickly replaced the post with a metal pole. All of the crew members were very professional and took time to explain what they were doing.
Description of Work: See comments under "How did it go?"
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Matt S.
07/2017
4.0
fencing
+ -1 more
Not bad, but had a difficult time getting them to return to fix a mistake.
Description of Work: Replace old fence
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$2,500
Dick ; Anne B.
02/2017
4.0
fencing
+ -1 more
Salesman was late for appointment. After accepting bid, work was scheduled for a Friday. I planned accordingly. I received a telephone call on Wednesday informing me crew was ready to come out. I adjusted my other appointments and called back. I was told crew was loading the truck and would be out in 15-20 minutes. They showed up 1 1/2 hours later. Once they arrived the men were very efficient. They tore down and removed the old fence and completely built the new fence in 2hrs 15 minutes. I was pleased with the workmanship. The price was very reasonable. I would use them again. They do need to get their act together on all timing
Description of Work: Replace 42' of 6 ft. tall board fence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
Michael S.
10/2016
3.0
fencing
+ -1 more
Went okay, not great, not horrible. Overall the work & experience was okay, though to be fair their is some lacking in attention to detail. They wanted to get in and get out a little to fast. Fence installation quality was about 7, but they were the lowest price. Caught workers doing some things that weren't okay. Contractors excuse for this was not acceptable, but he did try to resolve it. We did later find some metal screws poking out of the fence in certain places that could potentially cut people and some other workmanship issues, however we did not have time nor the energy to address them later on with the contractor.
Description of Work: New Fence for pool area.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$12,000
jodie L.
09/2016
5.0
fencing
+ -1 more
I talked to two different women at Scott Fence while the estimate was being prepared. We are now working on getting this done. I don't know when we are going to have it done. We still have some issues about whether we can get Medicaid to help pay for the installation of the ramps. I so far have been impressed with Scott just in the initial timing and meeting with them just to get the estimate. It has been positive.
Description of Work: We just got an estimate from Scott Fence to install handicap/disability ramps.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
James B.
06/2016
1.0
fencing
+ -1 more
They have missed two appointments for an estimate with me. He called and said that he was on his way, and then did not show up. I am suspicious of this company because their phone numbers are the same as other fencing companies in the phone book.
Description of Work: I made appointments with this company for an estimate.
Rating Category
Rating out of 5
Margrett F.
02/2016
5.0
fencing
+ -1 more
Our chain link fence had been damaged by trees falling on them. David Bueche, the Estimator, came out in a timely manner & gave us a written quote. The team was then scheduled to come in to do repairs, which they accomplished in a timely manner. Although we'd had some rain prior to their coming out, they were very careful not to cause ruts in the yard and cleaned up the work site completely before leaving. We would not hesitate to refer Scott Fence to anyone needing fence construction/repairs.
Description of Work: Repaired chain link fence which had been damaged by falling trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Adrienne H.
07/2015
1.0
fencing, driveway gates
+ 0 more
I recently purchased a piece of property where Scott's Fence had installed an electric gate at the entrance and I wanted to have the keypad reset and all access codes changed to ensure that anyone who had access to the property under the previous owners would no longer have access. I called Scott's Fence on a Thursday and was told someone would call me back the next day to schedule a service, but I never received a call. The following Thursday morning I left a message with no response so I called that afternoon. I was assured that their service tech would be out the next day (Friday). Unfortunately, they refused to schedule an appointment, I guess we were expected to sit and wait all day, but we were told the tech would call when he was on his way out. Unfortunately, it's Tuesday, and I"m still waiting for my phone call. The lady that answered 2 of my 3 calls couldn't answer my most basic questions (maybe she was filling in for someone?) and the lady that answered my last call seemed more knowledgeable, but wasn't of much assistance since she didn't handle the scheduling. It's unfortunate that customer service means so little to businesses!
Description of Work: I've been in contact with Scott's Fence in an attempt to have them service an electric gate that they installed on a property i recently purchased.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0
tara S.
04/2015
3.0
fencing
+ -1 more
Never received an email. Called and left a message on a cell phone & direct business line with no response. A waist of my time.
Description of Work: Came for a consultation. Everything seemed professional. Was to email the price quote.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Richard S.
07/2014
1.0
fencing, driveway gates
+ 0 more
We received the estimate on 6.5.14 and were told they would be back to start work in two weeks. Some people came out a few days later to check for buried lines. On week three we called the salesman and he said he was a little behind because of rain, but should be able to start work the next week. It is now seven weeks since we originally agreed to do the work and Scott fence has never made an effort to contact us. This is very disappointing because one fence is to provide privacy around our pool and summer is almost over. We are getting estimates now from other contractors.
Description of Work: We received an estimate to build two fences and modify and existing fence Scott built for us a few years ago.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,700
Jane B.
07/2014
5.0
fencing
+ -1 more
Showed up on time and finished in a little over a week and cleaned up after the job. Workers were polite and friendly. No problems experienced from start to finish. Cost was exactly what was estimated. No hidden charges. I would highly recommend this company for all your fencing needs.
Description of Work: Installed fences and automatic gates around two houses.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$38,000
Zan M.
06/2014
5.0
fencing
+ -1 more
We needed 3 gates--a double gate to drive through, a single gate to access the neighbors and an iron gate for am opening at the carport. They had the best price. The work was excellent. They were very professional
Description of Work: Fenced in the backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,450
Samuel F.
06/2014
4.0
fencing
+ -1 more
Provided estimate in a quick professional manner. A fair price for work to be done. Regrettably I Ended up going with Kings Fences.
Description of Work: Provided estimate in a quick professional manner. A fair price for work to be done.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,900
Mary Catherine O.
04/2014
1.0
fencing
+ -1 more
It took 3 weeks of us following up with the sales rep to get our initial quote. Once it was received, the questions we had about it were never answered. It was as if they didn't care if they got our work or not. Would not recommend based on our experience with the sales rep.
Description of Work: Poor follow up
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$9,000
Nancy A.
01/2014
2.0
fencing
+ -1 more
An appointment was schedule and the young man arrived as scheduled. He was polite, neat and respectful. He looked at the fence and gates that need replacing. Took my email address said he would put together an estimate and get back to me. However, I never received the estimate. I called to see if he may have gotten my email address wrong; they had my information correct. I never heard another word from Scott Fence. I guess they have enough work and did not need my business .
Description of Work: Privacy Fence Estimate
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Fred G.
01/2014
5.0
fencing
+ -1 more
Unlike many service "professionals", Scott Fencing showed up on schedule, obviously knew what they were doing, adapted easily to some minor changes, cleaned up after themselves, and did a really good job! I have no problem STRONGLY RECOMMENDING Scott Fencing.
Description of Work: Installation of custom fencing, per estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Jamie B.
09/2013
5.0
fencing
+ -1 more
The Scott Fence company was the lowest of the several bids that I got for fencing my back yard. After speaking with Brandon and Charles Scott, I decided to go with their company. They began the job as soon as I gave them the go ahead and were finished within 2 days; 1 day to set the posts, and 1 day to stretch the chain link and install the 3 gates. Their crew was polite and professional, as well as tidy!! There was no mess in my yard when they were done, and the fence is just what I had envisioned. The job went exactly as I had been told, and I wouldn't hesitate to recommend Scott Fence, or use them again myself.
Description of Work: Installed approximately 350 feet of chain link fencing, as well as 1 decorative gate, & 2 chain link gates; 1 double, & 1 walk through.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Ian G.
07/2013
2.0
fencing
+ -1 more
BJ came out as scheduled and was very professional and polite, delivered the estimate as promised. However, I called the office and had a question regarding the quote...I needed verification on one item. I was given his cell to call him directly. I left a message and did not hear back. After a few days, I left a message again...I still have not heard from him.
Description of Work: Came out to give an estimate and supplied the written estimate as stated. Never heard back after repeated phone calls to BJ Scott directly. Wanted to give them the job, but never was able to.
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$900
Robert C.
07/2013
2.0
fencing
+ -1 more
Called for an estimate, and David Bueche, who did the estimate, was excellent and professional. We asked for and received an estimate for both a 6 foot chain link fence and for a wood fence. After deciding on the chain link fence, we asked for a second estimate to adjust for correct property line. We have four dogs and the timeliness in completing the job as quickly as possible is important to us. I asked repeatedly that we be given a day or two notice before they begin work to inform our neighbors who also have dogs and would need to make arrangements when putting them outside. On Tuesday, July 9th at around 7:20 AM, as I was getting ready for work, they called to let me know they were on the way. I was able to contact my neighbors, who were annoyed that they didn't get a little more notice. So much for advanced notice, but it gets better from there. I was told that the job would take two days and I planned accordingly. The first day was to remove the old fence, set the posts and let the concrete set. I was told this would take 4-5 hours to complete. The second day they would put up the chain link and complete the job, and it would take approximately 3 hours. So I decided to take off from work on the second day, Wednesday, July 10th, to be here to supervise the work, assure that it was completed to my satisfaction, and to remit payment. I also figured that I could use any time that might be remaining to take care of a few other errands. At a little after 11:00 AM, I was getting impatient that no one had arrived, so I called Scott Fence. I told them that I was expecting them today and was wondering what time they would be here to complete the job. After she checked, she told me that they were building my gates today and would be out tomorrow morning to complete the job. I explained to her that I was told repeatedly that this job would take two days, and that I had taken the day off from work to be here. She put me on hold and spoke with their owner, Charles Scott, about the situation. I was told that a crew would be rescheduled and be out this afternoon to complete the job. Fast forward to 4:10 PM, and no crew from Scott Fence. Patience gone, I contacted them again and was told that if they hadn't made it out by this time, then it would be tomorrow, that something must have delayed them at another job. She also mentioned that Mr. Scott, who does their scheduling, was gone for the day. I was nearly speechless and told her that this was unsatisfactory, that I had taken time off from work to be here. She said she would leave a note for Mr. Scott and he would call first thing in the morning. Mr. Scott did not call me the following morning. The thing that really upsets me is that Scott Fence seems to have no respect for their customers or their customer's time, and how their unprofessional conduct inconveniences their customers who are about to write them a substantial check. I ask for a day or two notice before they begin the work, and they call me the morning they are to begin. They tell me that the job will take two days, I plan accordingly, and they don't show up on day two, and didn't bother to call. I call them, was told that someone would be out that afternoon to complete the job, and when they cannot make it as promised, and again they don't bother to call. I can't believe they would treat their customers like this. On 7/11/13, I went to work and during the day, Scott Fence completed the job. Initially, the job looked good, but with closer inspection, there was a number of problems. Those problems were: post caps not put on one corner post, and the outside posts of the gates, an entire section of fence in the back corner had but one single tie attaching to the top support, and several of the posts from the old fence that was removed in the back was not cut off at ground level, but appeared to have been torn off when it became loose, leaving a very sharp jagged metal protrusion of about 3 inches above ground. Additionally, the clean up of the work was abysmal. I found concrete and cut chain link debris throughout the yard and excess concrete was poured in the service way. On Friday, 7/12, I contacted David Bueche via his cell phone and got his voicemail. I asked him to call me so we could arrange a time to meet so I could pay them, and also mentioned the problems list above and that I would like to get them corrected. I received no return call from Mr. Bueche on Friday. When it became apparent that Scott Fence was going to likely blow off my concerns, I took the time this weekend to correct much of the issues myself with the exception of the post caps. On Monday morning, I again called David Bueche to meet so I could pay him and to see about the post caps. I did not reach him, but he did return my call late that afternoon and we discussed the issues and agreed to meet the next day. Finally on July 16th, Mr. Bueche and I met at my home and I was able to show him the problems that existed and what I had corrected myself. He came with post caps and put them on. He also was kind enough to give me a small credit on my final bill for my trouble. So if you are looking for a fence job, I cannot recommend Scott Fence USA, LLC. Please note that we have two Scott Fence companies here in Baton Rouge. Scott Fence USA LLC owned by Charles Scott, and the other is Forrest Scott Fence. I had estimates done by both as well as several other companies. I decided to go with Scott Fence USA for several reasons, and it was not just price. However, knowing what I know now, I should have went with another company. If you need any insight on the other companies, please let me know.
Description of Work: Remove old chain link fence, haul it away, and replace with new 6 foot chain link fence.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$4,135
Thomas O.
06/2013
5.0
fencing
+ -1 more
Dustin showed up quickly after calling company. His quote for the job came via email the next day; quote was detailed and specific. On the next business day I called the company and said that we accepted the proposal. The very capable crew came out the next day and had the complete job--new posts, new gate and 120 ft. of fence completed by 2:00 PM. All work was good quality and according to our original proposal. Highly recommend. They may be a little more expensive but are worth the extra cost.
Description of Work: Remove old wood fence and replace with new.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,670
Leslie P.
02/2013
5.0
fencing
+ -1 more
Had wooden fence torn down during Gustav on both sides of yard..neigbors on one side fixed thiers but the ones on the other side walked away from the house. Had several companies come out for bids last year but couldn't get the money together. So last year, since they were so nice, I sent them over to my mother's house to do some fencing over there and they did a superb job. I Didn't have the money to fix the fence until this year. Scott Fence was the only company that actually acted like I was doing them a favor by calling them, they didn't mind that it wasn't a huge job, gave me a very fair written estimate and actually talked to me about my fencing needs and concerns. When they came out they were professional and fast and did a very good job. The office staff is very friendly and helpful too. They will handle any and all of my and my family's future fencing needs for sure!!!
Description of Work: Had chainlinkl fence replaced - finally - after hurricane tore it down.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
nancy S.
09/2012
5.0
fencing
+ -1 more
Excellent The guy that came out to give me an estimate was great.
Description of Work: replaced part of fence that was blown down. Service was excellent and they did a great job. Very pleased.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Sally G.
09/2012
5.0
fencing, driveway gates
+ 0 more
I wanted a driveway gate on my property adjacent to the house property to keep people from driving in and out. I have horses on this property as well and didn't want them to get on the road in case they happened to get out. Plus another 12' gate to the pasture. Also, had a gate in my backyard that my dogs were getting through that needed to be fixed. The gates were the beginning of the process. I feed the horses in the morning and evening and my dogs wanted to go with me but they would end up visiting the neighbors which meant extra time and leg work to go get them and bring them home. Made the decision it was time to have a chain link fence installed to eliminate this problem. I called Scott Fence and the time from the first phone call to completion was within two weeks. In addition, I wanted an angle in the fence to wind through an overgrown section with trees and the representative understood exactly what I wanted. The crew brought in a bobcat to clear the path and within 2-days it was completed. There were a couple places I found where the dogs could get through so ask the crew to put extra chain link which they did. It is a pleasure to be confident that all the animals are secure when going out. Sure has made my life a lot easier. I will use Scott Fence for future fencing needs.
Description of Work: Had a 10' chain link gate installed in back yard. Also installed a12' chain link gate at driveway on separate drive along with 12' gate to enter horse pasture and approximately 600 feet of chain link fencing. This included posts and end posts all in concrete.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,900
Pamela V.
07/2012
5.0
fencing
+ -1 more
The work was finished on time and professionally.
Description of Work: Portion of fence was blown down in a storm. Had six posts replaced and existing fence reattached.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Becky H.
05/2012
5.0
fencing
+ -1 more
We needed about a half acre fenced for our potbelly pigs. Due to the unusual nature of our pets, we had some concerns that dog owners might not have, and they worked with us to customize the fence. They came when they said they would, gave estimates for different materials, and completed the fence in a timely manner. It is very attractive and has stood up to our fat little piggies' abuse. We are very satisfied with our experience.
Description of Work: Wooden picket fence with gates
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Fencing,
Fencing Driveway Gates
FAQ
SCOTT FENCE USA LLC is currently rated 4.3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
SCOTT FENCE USA LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, SCOTT FENCE USA LLC offers free project estimates.
No, SCOTT FENCE USA LLC does not offer eco-friendly accreditations.
No, SCOTT FENCE USA LLC does not offer a senior discount.
Yes, SCOTT FENCE USA LLC offers emergency services.
Yes, SCOTT FENCE USA LLC offers warranties.
SCOTT FENCE USA LLC offers the following services: RESIDENTIAL: Aluminum, Chain Link, Wood, Vinyl. COMMERCIAL: Chain Link or Aluminum, Swing gate Operators, Cantilever Gates & Operators, Key Pad Entry, Remote Entry, Telephone Access Systems, Card Reader Access System CUSTOMIZATION available for all fence types.