!read above! I explained it in a good way in the above section.
Description of Work: The lady or ladies(sometime two) who came were good at first, however often the one was a supervisor or trainer and the other one was in training. The more experienced one did most of the work and the trainee did very little, so overall everything was not done and often they had to come back. Usually they had to return at a different date and stay longer and I had to pay the full price again! It was a shame that for that amount, the work was never properly completed. I will never use Merry Maids again!
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$184
Gwendolyn S.
10/2012
3.0
house cleaning
+ -1 more
The only think I would add is that there should be two persons. Six rooms for one person is too much.
Description of Work: I bought a Groupons coupon for $75 for one person to clean 6 rooms. I added on one room for $10 dollars. The person was very nice. However, the cleaning left something to be desired. Dusting was hit or miss. The cleaning of the ceramic floors was not good. the corners had dirt and the floors were not really clean. This was a groupon coupon so you get what you pay for ...I guess. The lady kept asking did I like it, I truly believe she thought she had done a good job. The up side is that it motivated me to clear out a lot of clutter.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Patricia P.
05/2012
2.0
house cleaning
+ -1 more
A Merry Maids rep came out to talk to me. We went over the whole house, took way too much time, going over what I wanted done. She quoted me a price of $100 which was higher than I had paid before, but she said first time was more expensive. She said this house was based on how long she felt it would take to clean the house. Two ladies came out to clean the house. Our business is next door and around the time I figured they should be finished, one of the women knocked at my office door to tell me that they were leaving. They had run 15 minutes over and that was the max she was allowed to go. She wasn't apologetic, just matter-of-fact. After they left, I went to look at the house and realized that she had not mentioned what she didn't finish. So I spent the evening going over everything. Nothing was very thorough and I was furious that I even had to try to figure out what they hadn't done. Since the original woman that came out was so thorough in filling out all her papers on me, I thought she would surely call me for a followup, or to see if I wanted to keep my next appointment. I had told her I'd like someone every 2 weeks. I never heard from her again. No follow-up, no card in the mail, nothing. I guess I should have called and complained, but I really thoght I'd have that opportunity when the rep called me.
Description of Work: Dusting, vacuuming, mopping entire house. I know it's been a few years but I get mad all over again every time I see their name.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$98
Marie J.
05/2012
5.0
house cleaning
+ -1 more
The person who cleans my house is Linda. She's great and does a good job. I like them a lot. I have the same woman come every two weeks. I had to talk to the guy in the office a few times to come around to my point of view. My most important thing was to have consistency. He was sending a different person out every time.
Description of Work: She vacuums and dust my house every two weeks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Coralie S.
11/2011
5.0
house cleaning
+ -1 more
They did a fine job and excellent, but they were high priced. They are very through and spent three hours cleaning my home.
Description of Work: I used Merry Maids for general housecleaning and floor boards.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$252
Jack C.
04/2011
2.0
house cleaning
+ -1 more
inconsistant, poor attention to detail, unreliable show up time. Changed personne frequently.
Description of Work: Typical housecleaning...
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$500
Jodi M.
08/2008
3.0
house cleaning
+ -1 more
It would depend on the team they sent. It was very inconsistent. Some weeks I would be very pleased, but more often than not I was unhappy. For $78 it should have been perfect.
Description of Work: General cleaning every other week for about a year. Dust, mop, vacuum, bathrooms, etc. No laundry, windows or dishes.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$78
Mia M.
07/2008
1.0
house cleaning
+ -1 more
Horrible. By the time I let them go, I felt taken advantage of.
Description of Work: I called the company to have them do a spring cleaning. Baseboards, wipe the front of my cabinets down, etc. Never once did they actually do what I asked. The first cleaning, they charged me over 300 dollars and the result was pitiful. Then they always tried to make it up to me, even though I was still paying. The employee turnover rate is horrendous, so you never get the same person. Their employees are lazy and sloppy with their work. Overall, its a rip off.
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Service Categories
House Cleaning
FAQ
Merry Maids of Baton Rouge, LA is currently rated 2.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Merry Maids of Baton Rouge, LA accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Merry Maids of Baton Rouge, LA does not offer free project estimates.
No, Merry Maids of Baton Rouge, LA does not offer eco-friendly accreditations.
No, Merry Maids of Baton Rouge, LA does not offer a senior discount.
No, Merry Maids of Baton Rouge, LA does not offer emergency services.
Yes, Merry Maids of Baton Rouge, LA offers warranties.
Merry Maids of Baton Rouge, LA offers the following services: Customized Cleaning.