Menzie Flooring & Stone Co

The sale and installation went well. They were able to beat other prices because we were allowed to pay by the square foot, rather than having ot buy an entire slab. The installation was done very well with all seams matching nicely. When the installation was complete we noticed a gouge in one of the slabs that we hadn't notice earlier. Menzie's installers came back out to fill the gouge and it turned out very nice. We are pleased with our experience with Menzie's.

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I waited 3 weeks for my granite, and when I went to pick it up, they tagged my granite. When I got the granite installed, it was the wrong color. I had to wait three weeks to get back on the waiting list for the correct color. It was a huge fight just to get the right granite color, and then there were huge gaps between the granite countertop and the backsplash. I had to fight with them about that too. Finally, they made right. I accepted a few things just to stop dealing with them - the granite isn't even polished, for example. I would never use them again.

A very good experience even when we ran into some problems. Showroom is nothing to get excited about, but we selected our stone and got a competitive estimate. Nice folks who asked lots of good questions to make sure we were making the right decisions. They followed up after the install to take care of 2 or 3 minor dents and dings, and some excess glue. The reason they were not an A overall was the fact they messed up on one of the corners in fabrication. While they agreed to fix it after the install, my wife and I simply could not tolerate the mess that would be made grinding down the corner. They should have caught this in the shop. By the way, I have already used them a second time, so I felt pretty good about the experience. I would use them again and have recommended them.