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Mark's Maintenance Service LLC

Heating and Air Conditioning, Electrical, Handyman Services,

About us

Owner operated. No subs. Cost is determined by the job. Travel charges may apply. Service fees may apply. 28 years experience.

Business highlights

17 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

We are the Best Heating and Air Conditioning company in Baton Rouge. We only take Heating and Air Conditioning service calls.

Services we don't offer

New construction for a/c.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
1%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 208 reviews

Dan J.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
We have used Mark since 2012. We have always received excellent service and we are continuing to do business with him long term. In addition to routine AC system maintenance, Mark replaced one of our AC units that had failed in 2013. We highly recommend him.
Description of Work: Routine A/C maintenance work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Aimee R.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Mark was very friendly, prompt and fair. I will only use this company for any AC work I need in the future.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Ronald P.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very professional workmanship . Courteous , on time , friendly , professional answers for any customer questions , work neatly done .
Description of Work: Heating & A/C total replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike B.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Timely, considerate, and reasonable costs. He’s the only HVAC guy I trust.
Description of Work: Heating & A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa L.
08/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very professional, knowledgeable and courteous. I would highly recommend Mark's Maintenance.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Morgan B.
07/2020
1.0
appliance repair
  + -1 more
Terrible. Extremely unprofessional and rude.
Description of Work: Simple repairs

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Mark's Maintenance Service LLC
I have never worked for this person. Ever. She must have the wrong Marks Maintenance. I never charge a flat fee of $500 for any jobs. Either. Never receive any phone calls, text or messages from this person. We also looked for any invoices for this person and we did not have any records from her. We have asked her to submit a invoice, so we can verifie her review. She has not provided one.

Jason M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Mark was great to work with. He arrived exactly when he said he would. He was very thorough and took the time to explain the process and answer any questions I had. I felt his pricing was fair and I will definitely be using him for future HVAC service I need to have done.
Description of Work: Cleaned Air Conditioner Compressor and Drain line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Charles S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Have used Mark for the last five years on our previous home and current home. Mark is the consummate professional and always goes above and beyond what he needs to do to make sure the job is done right. Mark is not going to do a job, if it cannot be done correctly. Mark is also very trustworthy. I've opened my house remotely for him to get in and do work when we couldn't be at home. There are very few people who I would trust enough to do that!
Description of Work: AC Maintenance and Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Charles S.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent work. Always on time, never leaves until the job is done 100% correctly and always follows up on his work. Also use Mark for regular maintenance of both existing units.
Description of Work: Mark replaced our main unit due to an electrical surge failure with the compressor. It was an older unit so we replaced the compressor and coil to move from Freon to R401a.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

KAROLA G.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
Charged $3400+ for "coils". Left, and it didn't work. Charged $900+ for new compressor on a 3 year old Trane outside condensor unit that was to be waranted for 5 years. Despite invoice from installation that said "Waranted for five years" Mark's Maintenance refused to take responsibility. They had the nerve to suggest that we had had another workman who had damaged the unit---but, in fact, only Mark's Maintenance had ever worked on it, and they had originally installed it! After he Mark left from that $900 visit, the system worked minimally for 12 hours. When I told him this bordered on "fraud" he refused to complete repairs. So, we had to spend another $2300 with a REPUTABLE company---Climate Control of Baton Rouge. They practically laughed at what Mark's Maintenance had charged, and the final irony is that after $4300+ it still didn't work and Mark's Maintenance would not correct the problem.
Description of Work: Air conditioner system not working.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0

$4,300

Robin R.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Mark explained to me which air conditioner unit was best for my house. He picked it up and installed it. He came back to make sure the thermostat and everything was working well.
Description of Work: Mark replaced my central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jeff J.
12/2014
1.0
appliance repair
  + -1 more
I called twice and left messages. Never returned my call. I understand that he may have been unable to provide the service. A call would have let me know I needed to seek another provider.
Description of Work: large appliance repair.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Mark's Maintenance Service LLC
you called Marks Appliances not Marks Maintenance, check your invoice numbers, we have not heard from you are anyone at your residents.

Duncan K.
10/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Mark was great about investigating a difficult electrical problem tenaciously until he identified the problem and didn't try to oversell us on what was needed to fix it. We were grateful that he came to our house several times after hours when we needed him.
Description of Work: Repaired and rewired AC that had been poorly installed by previous owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Blaise B.
08/2014
2.0
heating & air conditioning/hvac
  + -1 more
I called about a broken fridge, left a message with my phone number on his voicemail. He never called back. I went with Calvin's maintenance instead.
Description of Work: nothing

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Response from Mark's Maintenance Service LLC
Sorry, we dont work on refrigerators.

James K.
08/2014
5.0
appliance repair
  + -1 more
He did a really great job. The parts took about 3 days to get here, but he called me on Friday to let me know the part was in and he would be here at 8am Monday to install it, which he was right on time. I had an ice maker installed by a friend, but it never worked. Mark was able to get it to work within a matter of minutes at no extra cost. He was prompt, courteous, on time; I highly recommend him.
Description of Work: He repaired my refrigerator caused by a problem in the freezer. He replaced a unit in the freezer that was freezing over and preventing the cold air from getting through the rest of the unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Wanda O.
07/2014
5.0
appliance repair, electrician, heating & air conditioning/hvac, plumbing, ceiling fans
  + 3 more
Mark did an excellent job. He sent me pictures during the process as well as showing me everything that needed to be corrected. I know that Mark knows what he is doing and is extremely competent.
Description of Work: The air conditioner was not cooling. Mark determined that the compressor was the problem. After looking at the cost to replace just the compressor versus getting an entire new outside unit, I decided to get the outside unit. I was given a quote for a Trane. When Mark came to install the new unit, he noticed the readings weren't right--he went into the attic and tested the evaporator--trash kept getting clogged in the coils. He did drastic measures to clear out the trash, but it couldn't stay cleaned out. So, it was determined that a new evaporator would need to be installed as well as new duct work, new plenum etc. He showed me how the previous installer had the drain line going into the drain where it would have to travel up hill - which is why it was always getting clogged. Mark moved the old attic fan in the attic as well as raising the entire unit so it would drain properly. There were so many things that were done improperly by Martin Johnson Heating and Air, that it was very distressing. It's nice to have someone that takes pride in their work and wants to do the best job possible. Mark also replaced all of the copper lines to the unit since there was a possibility of trash in the old lines.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

LYNNE P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Responded quickly, very much a gentleman, excellent work ethic.
Description of Work: Changed out our largest water tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Mark's Maintenance Service LLC
Hello [member name removed], I was the ac man, not the plumber.

William H.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
This is the second time I have used Mark to perform my AC work on one of my rental properties. He is very professional and knows what he is talking about. He is excellent and the best in the business in this area.
Description of Work: Replaced coil and freon in AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,483

Vern M.
02/2014
4.0
electrician
  + -1 more
I fixed the problem in less than a minute. It was an repair option available to anyone willing to do the research. Overall I would recommend MMS simply because they were willing to evaluate the problem, and didn't charge me for it.
Description of Work: MMS was not interested in servicing our home. He could tell it would cost a lot. However, that was a blessing because it prompted me find the solution for only $17, not a $1000 or more in parts and labor.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Mark's Maintenance Service LLC
I have not done work for you. Wrong company.

Sally S.
01/2014
5.0
electrician
  + -1 more
Very prompt ! Mark showed up exactly at the time he said. He examined what needed to be done and then did the work. He even went the extra step to make sure the line coming out of the wall would not be crimped and cause a problem later down the line. He also gave us some helpful advise on a quick fix to an airflow problem we have been having. Very friendly and polite. I would highly recommend his services and am recording his information in my address book for future reference.
Description of Work: Mark converted a 220 electrical line to a 110 line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Loretta B.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
I can not speak highly enough of Mark Babin. Found him on Angies List, left a message, he called back within 20 minutes, got a same day appointment with a 1/2 hour window. Mr. Babin was on time, is EXTREMELY knowledgeable and had our heat back on within the hour. He also gave us tips that we can do/look for to help keep our system running well. Mark is not out to make a fast buck/scam anyone. This is who I will continue to call and refer. Thanks Mark Babin!!!
Description of Work: Restored heat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Lydia S.
12/2013
5.0
plumbing
  + -1 more
It was good and we were pleased with the service. It was a little more difficult with punctuality than a previous vendor.
Description of Work: I used Mark's Maintenance Service to do a couple of small plumbing things including fixing a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Mark's Maintenance Service LLC
This report is for Mark's Appliances not Mark's Maintenance, I stop doing plumbing in 2009. We only service plumbing drain lines on A /C evaporator coils. Please check the company name, we been getting alot of bad reviews for that company, They are using my good name to get work, then that customers reports on Angirs List Page. Mark Babin

Andrew T.
12/2013
5.0
heating & air conditioning/hvac
  + -1 more
After a quick look, he determined it was something a plumber might be more suited to doing. I called because he was listed as a handyman and plumbing was in his expertise - that's not really accurate... he only does AC stuff. Mark seemed very nice and I had no problems. I would definitely hire him again if I needed AC work - just don't expect him to do other stuff.
Description of Work: Mark examined the drain line on my AC and determined it was't in his scope.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Mark's Maintenance Service LLC
This is not right, I did find your problem, and refered you to a rotor rooter kinda company, because I do not clean out drain that are clogged in slab. I did u a very honset service, and right diagnostic of the problem. I have 24 yrars of experience in plumbing. This is not a fare review, considering the quick response and accurate diagnostic. God bless you and your family.

Diane T.
11/2013
5.0
heating & air conditioning/hvac
  + -1 more
Scheduled a date and time. Mark found the problem with a leak, replaced coil and cleaned units. Work done on time and as specified. Have used Mark's maintenance in the past and will use him again in the future.
Description of Work: Replaced coil, cleaned and serviced inside and outside units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Alice B.
11/2013
1.0
appliance repair
  + -1 more
I left a message on his answer machine on Friday, November 1, 2013 around 12:30 PM. It is now Wednesday, November 6, 2013 and he has not returned my call. I had the dryer repaired on Monday, November 4th. I'm glad I did not have to wait for Mark to return my call. I'm sure he could have repaired the dryer but it is certainly unprofessional not to return a business call. I will not recommend him to anyone I know.
Description of Work: Called him to repair my dryer.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Mark's Maintenance Service LLC
Sorry [member name removed] I just don't know what happen, I can't find any message or email on your dryer repair. I do apologies. Mark Babin

Contact information

6630 Exchequer Dr, Baton Rouge, LA 70809


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 2:00 PM
Saturday:
Closed

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Electrical,
Handyman Services,
Lighting,
Ceiling Fans

FAQ

Mark's Maintenance Service LLC is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 2:00 PM

Saturday: Closed

Mark's Maintenance Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mark's Maintenance Service LLC offers free project estimates.
Yes, Mark's Maintenance Service LLC offers eco-friendly accreditations.
No, Mark's Maintenance Service LLC does not offer a senior discount.
No, Mark's Maintenance Service LLC does not offer emergency services.
Yes, Mark's Maintenance Service LLC offers warranties.
Mark's Maintenance Service LLC offers the following services: We are the Best Heating and Air Conditioning company in Baton Rouge. We only take Heating and Air Conditioning service calls.
New construction for a/c.

Contact information

6630 Exchequer Dr, Baton Rouge, LA 70809


Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 2:00 PM
Saturday:
Closed