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MaidPro Baton Rouge

House Cleaning, Floor Cleaning and Waxing

About us

We specialize in relieving your daily stress of house cleaning by providing you with our well trained maids to handle the job for you. Our 49-Point Checklist™ ensures that your home will be clean, sparkling and healthy for you and your love ones.

Business highlights

12 years of trusted experience

Services we offer

Housecleaning, Maid Service

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.546 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
9%
3
15%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 46 reviews

Melissa I.
01/2019
2.0
house cleaning
  + -1 more
Never got around to getting them to do the job. Lots of the same questions already answered and in my file but re-asking. Wasted my time at my job but the real kicker was the window of them coming to my house was from 11-3 that someone would show at the house for a 3 1/2 hour job. If they came at 2:00 they would be til 5:30 even later and if I work that would blow my entire day of work and how could I pay them if I wasn’t making money? Policy for them is a 4 hour window. Are you kidding me and they led me to think initial cleaning $245.00 but found out that was only to clean master bedroom only not the other 3. to clean entire 3600 house is 310.00++! Really forget them
Description of Work: Never got that close. Tried very hard but with me working and the company taking a day or two to respond and asking the same questions. I just gave up

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
1.0

$310

Response from MaidPro Baton Rouge
Hi [Member Name Removed], Unfortunately I believe there to be some miscommunication regarding the price as $245.00 to clean a single room is completely unreasonable. I sincerely apologize if the miscommunication was on our end and I would be happy to discuss it with you to clear up any confusion. We do provide a window of time in which the service provider will arrive at your home. As I'm sure you know, Baton Rouge traffic is highly unreliable. Therefore we do not want to provide you with an expectation of us arriving at a specific time and us being unable to meet that expectation due to factors outside of our control. As far as the cleaning time, we make every effort to send enough personnel to complete our job to both your and our satisfaction prior to 5:00pm to allow for both our employees and customers to spend quality time with their families in the evenings.

patrick todd M.
04/2018
5.0
house cleaning
  + -1 more
Has been wonderful - Brandy comes once a week and makes everything perfect!
Description of Work: Weekly Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from MaidPro Baton Rouge
Thank you for the kind words, [Member Name Removed]!

Rene' E.
10/2017
5.0
house cleaning, floor cleaning
  + 0 more
Outstanding service. Zoe did a great job. My house looks and smells wonderful! And she was sweet to my fur babies. Dustin the owner always hires professional staff. I usually have the same "house angel" as I call them, but if I do happen to get someone new, they know what to do and fall right in due to the training Dustin provides his staff. They have a checklist and know exactly what my house requires. I've always had excellent service from Maid Pro. I've used individuals and services in the past but I'm staying with Maid Pro. LOVE THEM!
Description of Work: Monthly house cleaning. Zoe cleaned my kitchen, bathrooms, bedroom, living room, changed my linens, dusted, vacuumed floors and mopped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Response from MaidPro Baton Rouge
Thanks Rene!

Robin L.
04/2017
5.0
house cleaning
  + -1 more
After realizing that I was allergic to the new adopted furry pet my son brought home, we had a difficult decision to make. Either he had to go or we had to bring someone in to help clean. I was miserable. The puppy fur made me very sick and cleaning the house made me even worse. But the family loved the puppy so! My doctor recommended MaidPro because she used them. Fortunately Misty at MaidPro now comes and cleans the house every other week. I can breathe now and we get to keep the puppy! She does a great job keeping the the entire house - fur free! And the list they leave of everything they have done is great! It gives you confidence that they know what they are doing! And everyone there is so helpful and nice. They have worked with my schedule and my budget to set things up that are a good fit for me. They even helped before a party I was having and cleaned out my fridge for me. (I hate cleaning out my fridge!) everything was clean and shiny! My family loves MaidPro and the fact that we got to keep the puppy!
Description of Work: Every two weeks Misty from MaidPro visits and cleans certain rooms. To help me save costs they worked with me to not have every room cleaned every visit. The rooms like our formal living room, where we seldom spend time, are only cleaned monthly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from MaidPro Baton Rouge
Thanks [Member Name Removed]!

Katie S.
04/2017
5.0
house cleaning
  + -1 more
Misty has been cleaning our house for over a year now. She is absolutely wonderful. She comes in right away and starts cleaning immediately. She is very trustworthy, reliable, and efficient. She does a wonderful job. Her services make our lives less stressful!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from MaidPro Baton Rouge
Thanks [Member Name Removed]!

Jackie M.
12/2016
5.0
house cleaning
  + -1 more
Devon from MaidPro cleans my house on a regular basis. She is professional, efficient, and very capable. MaidPro is very good about keeping me with the same person each time which is a big relief to me. The company is also good about working with my erratic work schedule. I have had other cleaning services before. MaiPro is the best to work with, and Devon is a great cleaner! I really like them!
Description of Work: My house is cleaned every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from MaidPro Baton Rouge
Thanks [Member Name Removed]!

Rebekah G.
10/2016
3.0
house cleaning
  + -1 more
Overpriced for level of quality received. Spent extra time explaining what needed to be done because a different person was sent each time. Some personnel were professional and did a good job. Others were not. Very inconsistent. Did not send people requested on many occasions. Overall dissatisfied.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$250

Response from MaidPro Baton Rouge
My name is Dustin, I am the owner of MaidPro Baton Rouge. I do apologize about this and I would love to help resolve this issue. We take pride in our service and quality is extremely important to us. Please contact me through angies list messenger or via telephone....I am glad to help. Looking forward to speaking with you! Dustin

Larry D.
10/2016
3.0
house cleaning
  + -1 more
I used them a couple of time but they got progressively worse. They were nice, but it was just not what I liked. They were okay.
Description of Work: I used MaidPro for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from MaidPro Baton Rouge
Hey [Member Name Removed], My name is Dustin, I am the of MaidPro Baton Rouge. I thought everything was going good and you were happy with your service. I do apologize about this and I would love to help resolve this issue. We take pride in our service and quality is extremely important to us. Please contact me through angies list messenger or via telephone....I am glad to help. Looking forward to speaking with you! Dustin

Darlene K.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Nice and thorough job with all areas of the house. Sweet disposition of younger professionals. Great with cats.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Response from MaidPro Baton Rouge
Fantastic! We appreciate this so much!

Charles H.
01/2016
5.0
house cleaning
  + -1 more
Amber and Misty were on time, friendly, polite and ready immediately to get to work after I showed them around the house. They had all cleaning supplies and equipment, as well as my directions and request list. I was pleased that I could pay the company on a credit card. I will use the services going forward on a monthly basis and maybe even more.
Description of Work: They cleaned entire house--3 bedrooms, 3 bath rooms, large kitchen, dining and living areas, select Windows, swept sun porch, feather dusted blinds -- tasks cited on an extensive check list.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from MaidPro Baton Rouge
Thanks {Member's name removed}! Im glad that we are able to make your life a little easier by not worrying about having to clean.

Satish G.
01/2015
1.0
house cleaning
  + -1 more
TERRIBLE... I called Maidpro for an estimate and I got 3 vastly different estimates with 3 vastly different prices for the same exact job!! Unbelievable!! And they kept blaming it on the computer for this nonsense...

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

Yes, I recommend this pro

Response from MaidPro Baton Rouge
Hey [member name removed] I do apologize about the confusion. While our estimates are only estimates, we try very hard to be as accurate as possible. And with homes as big as yours, its important that we take our time. While this is no excuse for getting 3 different estimates, I do appreciate you giving us the feedback that you have. This will help us improve on our operations in the future so that this doesn't happen to customers in the future. Again, we are extremely grateful for your feedback. If you ever want to give us another shot you can call our office directly by hitting extension 2. Happy New Year!

Jack H.
10/2014
5.0
house cleaning
  + -1 more
Very professional. Ladies were very nice. Went about doing the cleaning. I signed up for biweekly service I was so pleased with them
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Mirelle P.
10/2014
3.0
house cleaning
  + -1 more
. They are too busy and told me that they are not taking new clients, maybe only because I don't need them regularly, but I have tried twice and they are hard to schedule with. First time that I called, they said that I needed to call a month in advance. I did that the second time and was turned away anyway.
Description of Work: I have tried to schedule with this provider twice. Once last summer and was told to call a month in advance for new service. In September, I called for an appointment in October. The person on the phone was very nice, She spent a lot of time with me, ablout a half hour ,but then she checked with her supervisor and was told they were not taking new clients. I wish I knew that up front. From all the positive ratings, I would like to try them out, but I don't need someone every month, just about 6 times a year, so I guess they won't work for me.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0

Yes, I recommend this pro

Tom B.
08/2014
5.0
house cleaning
  + -1 more
Couple of things MaidPro can improve on: making sure instructions make it to the person doing the actual cleaning. I gave specific instructions to not vacuum carpet upstairs because we were replacing it. No cleaning of counter tops or sinks because they were being replaced. We really wanted toilets, tub, appliances in kitchen cleaned and major dusting of walls and woodwork to ready for painting. The walls and woodwork got done but those instructions didn't make it into job instruction nor did the need for no vacuuming upstairs or cleaning of counters and sinks. Part of my two hour time projection was used up and caused the young woman to stay over to get our needs taken care of at the condo. She did so and had no problem. That said, I would use them again! I thought all involded were professional, very nice and accomodating. I did post similar comments on their survey and I got a prompt response from the owner in Baton Rouge thanking me for the suggestions.To their credit they stuck to their estimated charge of $174. Thanks MaidPro!
Description of Work: Dusted 2 bedroom, 1 1/2 bath, kitchen large living/dining area, Cleaned appliances in kitchen and laundry area. Cleaned toilets and bathtub. The employee was a model employee. Young College student, very nice and well mannered. Cleaning was done well. She could have been more thorough if the instructions I gave during first phone call had made it to her contract binder explaining her duties and the giving her the address.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Marie R.
07/2014
4.0
house cleaning
  + -1 more
I spent about $200. That went pretty good. My daughter was going to pay for it and she got their name from someone else and they were cheap so we decided to use them. They were on time and they did what they had to do.
Description of Work: I used MaidPro in Baton Rouge for housecleaning around Easter time.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Belinda S.
06/2014
2.0
house cleaning
  + -1 more
Did not use. Too expensive.
Description of Work: Did not use. Too expensive.

Rating CategoryRating out of 5
value
2.0


Response from MaidPro Baton Rouge
I'm so sorry that our pricing does not fall within all budgets. I wish they did but unlike independents who clean on the side, we have to pay all kinds of insurance (which is crazy expensive), rent, taxes, quality equiptment etc. However, we do pay our employees very well and take pride in hiring quality professionals. If you have any questions, please let me know there is anything I can do. We will be here if you need us.

Walker W.
05/2014
5.0
house cleaning
  + -1 more
They come once a month and I am very pleased with them. They have an extensive checklist and they check everything they do. They even clean the moldings top and bottom. The call the day before they came and then if they are about to arrive, they give you a call. The supervisor calls you after they've been to your home to see if you have any complaints or comments.
Description of Work: I use MaidPro Baton Rouge for housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Elizabeth D.
03/2014
5.0
floor cleaning, house cleaning
  + 0 more
I've been using MaidPro for about two months. I'm very happy with the service and the cleaners that come. It's nice to know that they have a standard set of rules that everyone has to follow. It helps with the consistency of the work. They are great with my dogs and just work around them so I don't have to lock the dogs up.
Description of Work: Basic housecleaning (floors, bathrooms, dust).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from MaidPro Baton Rouge
Thank you for your review and kind words for MaidPro. You have been such a wonderful customer and I cannot express how much we value you. We try our best to adapt to our customers’ needs and pet peeves. It is a rewarding feeling to know you recognize them. Your dogs are awesome too!

Angela O.
03/2014
5.0
house cleaning
  + -1 more
FANTASTIC and PROFESSIONAL!! I would have continued to use the company's services if I had not moved out of state. On time, thorough.
Description of Work: We were prepping our home to list it for sale and then had it cleaned weekly for a month until we had a contract on our house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from MaidPro Baton Rouge
Thank you for submitting this review and congrats on the sale of your home! While cleaning is our niche we are well aware that professionalism through and through is very important to our customers. Our signature 49 checklist helps our service providers and customers hone in on areas of particular interest that can tend to go unmissed, resulting in lackluster cleans. Our service providers utilize this checklist at every home to ensure quality-cleanings customers like you deserve.

MARIE B.
01/2014
3.0
house cleaning
  + -1 more
The lady was dressed in uniform and brought her own supplies. She was not able to finish the job in the allotted time but stayed anyway. Since I had plans that night, I did not inspect the house until after she had left. I found several areas that were not thoroughly cleaned, such as the corner/floor behind an open door that should have been closed during mopping and a hard to reach section of the kitchen counter, easily reachable for a petite woman by using my small stepstool. The tile floor still contained sticky spots from the kids' dropping pieces of candy (or popsicles?) and cookie crumbs. I usually scrub these spots by hand but she used something that looked like a very large Swiffer, effective for light cleaning but apparently not so much on ground in dirt from kids or pets. I did not see her clean the cabinets but this area was checked off on the Maid Pro checklist, even though there were still dried milk stains from one of the kids at breakfast. I signed up for multiple cleanings to take advantage of a discount offer, so next time I will be inspecting the areas being cleaned very closely during the service. The floors are my main concern, so I will hire someone else if I do not see improvement soon. Details make the difference!
Description of Work: I hired them for general house cleaning, including floors, blinds, countertops and dusting.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Richard R G.
12/2013
5.0
house cleaning
  + -1 more
It was fabulous! Exceeded expectations.
Description of Work: cleaned entire house, it gleams! Used good products, were thorough, professional, took care with furniture, did a stunning job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from MaidPro Baton Rouge
Thank you very much for your kind words! We strive to make life a little easier for all our customers. I'm glad we were able to do that for you and look forward to making your house sparkle for years to come. Happy Holidays!

Barbara C.
09/2013
5.0
house cleaning
  + -1 more
My condo is all tile so dust accumulates very visibly everywhere. MaidPro took care of that. I couldn't find a trace of dust anywhere in my entire home. The cleaning was perfect and exactly what I wanted. I go to work and am in law school so the process was extremely convenient for me. I arranged everything over the phone, left a key under my door mat, and paid via credit card over the phone. I never had to be home to meet them. I was very pleased with the work, the price, and the attention given my the MaidPro team. The owner Dennis even called me before the cleaning to make sure they had everything I wanted done written down.
Description of Work: Full deep cleaning of my 700 sq.ft. condo. Windows, floors, kitchen, bathroom, living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from MaidPro Baton Rouge
Hey [member name removed], Thank you so much for the review! We really appreciate it. Please give us a call whenever you need us again.

Jennifer W.
07/2013
5.0
house cleaning
  + -1 more
The ladies that came from MaidPro were excellent! It took a couple of times to get one regular person due to illness, personal schedules, etc. But once Ashlyn was assigned to me as my regular maid, things went great. I felt very comfortable leaving her in my home while I grocery shopped or attended events at my kids' schools. I never felt like I had to go back over anything. On ocassion there were certain tasks that I added, like vacuuming over the dog bedding, or cleaning the living room & kitchen windows because we were going to have a party that week. There were no problems with special requests. I am no longer with MaidPro or any cleaning service because we've reached a point in our busy lives where I am able to take these chores on again now that my kids are older & able to help. However, if I ever need a cleaning service again, I will not hesitate to call the staff at MaidPro.
Description of Work: Deep cleaned (blinds, ceiling fans,etc) on first visit, then regular cleaning thereafter. Baseboards were done each time!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from MaidPro Baton Rouge
Thank you so much (removed member name)! We look forward to working with you again in the future.

Todd L.
03/2013
5.0
house cleaning
  + -1 more
Their work is excellent. They are prompt and professional. They can adjust their routine for specific concerns when I have them. They are very efficiently and they work around my schedule.
Description of Work: Ongoing biweekly house cleaning for large two story home, including the patio and outdoor kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Response from MaidPro Baton Rouge
Hey (Member name removed), Thank you so much for the review! We really appreciate the kind words. This lets us know that what we are doing here is working. As always, please let us know if you need anything or if there is anything that we can improve on. Thanks again! Dustin Guessfeld

Charles G.
07/2012
5.0
house cleaning
  + -1 more
Estimate that was done prior to first cleaning was accurate unlike other services I have used.Traci is prompt and professional. She did a great job in the kitchen and bathrooms. We keep our house clean but I could see a big difference when she finished. I have never had to ask her to do anything over. She is also very pleasant. Overall I was very pleased.
Description of Work: I have home cleaned every other week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

11724 Industriplex Blvd A-1, Baton Rouge, LA 70809

http://www.maidpro.com/baton-rouge

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

MaidPro Baton Rouge is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

MaidPro Baton Rouge accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, MaidPro Baton Rouge offers free project estimates.
No, MaidPro Baton Rouge does not offer eco-friendly accreditations.
No, MaidPro Baton Rouge does not offer a senior discount.
No, MaidPro Baton Rouge does not offer emergency services.
Yes, MaidPro Baton Rouge offers warranties.
MaidPro Baton Rouge offers the following services: Housecleaning, Maid Service

Contact information

11724 Industriplex Blvd A-1, Baton Rouge, LA 70809

http://www.maidpro.com/baton-rouge

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed