JIM'S REFRIGERATION and APPLIANCES

Jim missed the first appointment. He came over the second day, briefly examined my LG refrigerator, and told me that the problem was with the compressor, not any other thing. He charged me $140 for the “diagnostics”. He said the compressor needs to be replaced and later that day he sent me a quote for cost of compressor replacement. I sent that quote to the LG company with all the details they required as the compressor had the company warranty for 10 yrs. They asked me to send me the physical address of the technician as it was not on Jim’s quote. I contacted Jim for his shop’s physical address twice but he refused to give me the address and told me that the LG company will look up for his address on the web if they want! I was not able to follow through with LG because of his lack of address.

Great overall experience! Nice accurate professional communication. Ensley was a pleasure to deal with. Integrity is the best word that comes to mind. He did what he said he would do, when he said he would do it. Definitely recommend! Kevin M. (Broadmoor Subdivision/Baton Rouge)

Great! Ensley came the morning I called, found the issue, and showed me what to do in the future, if and when it happens again. Very friendly and professional. Will definitely call again if any appliance problems.

I want to personally thank Ensley again…he did an awesome job and my dryer is working perfectly…would use them and recommend them…5 out of 5 stars

I am the guy who left a very nasty review for Jim over a month ago which later on I realized I was 100% wrong, and regret it. When he came to my house, just by asking me what was wrong with my refrigerator, he told me that the compressor was bad and I am better off to buy a new refrigerator. At the time I was very disappointed that why he is not checking the compressor before telling me that I need a new refrigerator. Now I realize, that was because of his years of experience. After he left, I called another company, they came and added some freon. The unit worked only for a few days before it went completely dead. I end up to pay additional $200 to the second company and to buy a new refrigerator. I deeply apologize for my nasty comments about him and not believing on his knowledge. I hope he can forgive me about my comments and I wish could take my earlier rating out of the web. Jav

Awesome, my repairman Ensley was prompt, polite and explained in detail what he was doing, I’m very grateful to him for a job well done👍🏻

Ensel was great to work with. He was very knowledgeable and quick to respond. My washer is working great. A+ rating!!

This guy is a crook, he called and came the following day to fix my refrigerator. He is a fat 400Lb guy that I was wondering how he can bend down to work on my refrigerator. He looked at compressor and without checking the compressor or checking the Freon, he told me that I need a new compressor. I asked how much will cost me, he replied that your refrigerator is around 10 years old, and you are better of to buy a new one. I told him you even didn’t check the freon on it how you are so sure, he replied I am doing it for 25 years I know. He charged me $100. I called to another company, they came and found a small hole on high side. They fixed the hole and vacuumed and add freon and the refrigerator is working like new. This guy makes his money by service call. Be careful

The technician could not get parts because of the age of the refrigerator. He did not charge me anything for the house call.

Ensley did an amazing job! He came late on a Friday evening to help me after GE had cancelled on me without even a phone call. He was very knowledgeable and happy to explain what he was doing as he did it. He checked other areas as he was fixing the belt and cleaned up as he was working. My kids would walk in and ask questions, he was patient and humored them by answering and conversing back. He even called me the next day just to check that everything was still working. Overall, an amazing job and will definitely call him again next time something breaks.

very good, he was knowledgeable and helped me out.

He responded quickly and everything was fixed within 24 hours of my first call! Saved me a lot in grocery replacement

Great! Would recommend and would use again.

Ensley put his Cape on and was to the rescue in minutes. He saved me from a long evening of battling with laundry. He serviced the dryer and it sounds brand new. I will definitely recommend/refer him.

He saved me from having to buy a new trash compactor. I wasn’t sure that the compactor could be repaired, but it is now working fine.

Ensley was exceptionally professional and knowledgeable about my appliance. He put the problem in plain English and gave appropriate estimates that enabled me to make decisions about proceeding with the repairs. Would hire him again and recommend to my friends.

Everything went smoothly. Ensley provided excellent speedy service.

Excellent! Very professional! Great guy & performed services in a very timely fashion. Definitely would recommend using James again!

Everything went fine & he was early for the appointment, which was great!!!

No comment. Took a week and a half to get the job done.

Very well, quality work, satisfied with service.

Never returned my inquiries. Emailed me he was going to schedule me 2 weeks ago.

Excellently. Ensley was very thorough and methodical in the way he took the dryer apart and took his time troubleshooting the problem. Always kind and explained what he was doing. Very professional.

Me. Jim did an excellent job repairing my dryer. He went above and beyond getting all necessary parts to repair my dryer. His professionalism was impeccable. I would highly recommend Mr. Ensley to all of my friends and family members.

It was above my expectations! The repairman was professional and friendly. He had a challenge with my dryer but he did amazing! Thankful I found Jim's! Definitely will use again and recommend to my friends and family!