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Home and Bath Solutions LLC

Kitchen and Bath Remodeling, Remodeling - Modular & Mobile Home, Sunrooms and Patio Enclosures,

About us

Home Modification

Business highlights

15 years of trusted experience

Services we offer

Barrier- free showers, walk-in tubs, stairlifts, power door openers, ramps, platform lifts, walkers/rollators, grab bars, scooters, wheelchairs, bathing & grooming aids.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

BIJOY M.
08/2013
1.0
home remodeling
  + -1 more
Both of my parents are wheelchair bound. This company was referred to us by the rehab center. He stated the job would take 3-5 days at best. He said we didn't need to move during the construction, he could finish while we were there. He could cover up the work so that there is minimal dust and debris. When he started working there was so much dust and debris that we had to move into a hotel because it was making my family sick. It took him more than 2 weeks. He only had two workers. Some days they would show up only half day. Every evening I would come by and there was a mess, nails in the driveway and in the garage and dust all over. When he said it was complete it wasn’t, the faucets and the mirrors, toilets, and the towel holder weren't put back up. He rerouted the plumbing to the shower stand and it is constantly trickling water and there is no running water in one of the bathroomsWhen I asked if he could come back and we could walk through to get it fixedHe said no and said he would send the bill through certified mail and refused to come back.We have no power in one of the bedrooms that my father was to stay in; His unskilled workers destroyed the electrical wiring resulting in no power. Their nails that were left in the driveway have punctured tires on both of our cars. We had to buy new tires. It has been a nightmare of an experience and I don’t want anyone in the future to go through this kind of experience
Description of Work: We needed to widen the doors to make them wheelchair accessable and make the showers

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$12,800

Response from Home and Bath Solutions LLC
I am not quite sure where to begin, except to say we had to sue [member name removed] because of this review, other slanderous things he has said and for the balance owed to us. Our contract was with his mother, [member name removed], not him and we completed our work as stated in our contract with [member name removed], not what [member name removed] "thought" we should do. 1. He states the job would take 3-5 days at best. Not true - the contract states "5-7 days to complete." and the job took 10 days to complete. 2. The family moved out because this was the only bathroom in the house and it was not usable while under construction, they did not move out due to dust and debris. The entire house was very dusty before we came in. We did install visquene to protect the hall and bedroom from excessive construction dust. 3. No more than 2 or 3 (small men) could fit in the bathroom to work at a time. [member name removed] did not come by except in the evenings (if he came by at all) and our crew was off the job by the time he came by because they start at 7:00am or 7:30am. 4. THERE WERE NEVER ANY NAILS IN THE DRIVEWAY. Our trailer was backed up under the carport and no debris or trash came out to the driveway, only to the trailer. 5. The faucets, mirrors and toilets were all re-installed. I have no idea what he is talking about here. 6. When we completed the job, all water was running properly and there was no "trickling" water. There is no "shower stand", only a complete cultured marble walk-in shower. 7. He told us to never come back after we offered to come look at the issues he was complaining about. His mother, who we had the contract with, was not complaining. Then when we sued him, he wanted us to come back. At that point, we said no. 8. There is no power in the bedroom for his father, because there was no power in this room prior to us arriving. This was something [member name removed] wanted us to "fix", but was not in our contract. Our workers are skilled and did not touch the electrical wiring in this bedroom because it was not in our contract. 9. THERE WERE NO NAILS LEFT IN THE DRIVEWAY. NO TIRES WERE PUNCTURED. THIS IS A LIE. NO NEW TIRES WERE BOUGHT AS A RESULT OF OUR WORK. Our debris and trash trailer was under the carport and it was completely swept before we left. We have NEVER had this problem or complaint on any other job we have done. 10. The reason this job was such a nightmare for [member name removed] was because he was demanding we perform work that was not in the contract we signed with his mother and he kept insisting the additional work was in the contract. We installed additional lighting in both of the bathroom vanity areas that was not part of our contract, and did not charge [member name removed]. This was at [member name removed]'s request. This is just one example of how our company goes above and beyond our contract to make our customers happy. We did not ask to be reimbursed for this lighting nor did we ask to be reimbursed for the mirrors we had cut and installed over the 2 sinks in the 2 vanity areas, that were also requested by [member name removed]. Nor did we request our attorney fees be reimbursed by [member name removed]. We simply asked for the contract money due to our company. In closing, our contract was with [member name removed], not her son [member name removed] who wrote this review. Our contracted job did take 3 additional days, but we did a few additional things that were not part of our contract, nor did we bill [member name removed] for this additional work. We completed the work as outlined in our contract with [member name removed] and our work turned out beautiful. If you could see the shower and vanity bathroom work we have done in [member name removed]'s home, you would be very impressed.

    Contact information

    12617 Warwick Ave, Baton Rouge, LA 70815

    www.homeandbathsolutions.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    7:00 AM - 8:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Remodeling - Modular & Mobile Home,
    Sunrooms and Patio Enclosures,
    General Remodeling

    FAQ

    Home and Bath Solutions LLC is currently rated 1 overall out of 5.

    Sunday: 7:00 AM - 8:00 PM

    Monday: 7:00 AM - 8:00 PM

    Tuesday: 7:00 AM - 8:00 PM

    Wednesday: 7:00 AM - 8:00 PM

    Thursday: 7:00 AM - 8:00 PM

    Friday: 7:00 AM - 8:00 PM

    Saturday: 7:00 AM - 8:00 PM

    Home and Bath Solutions LLC accepts the following forms of payment: Check,MasterCard,Visa
    Yes, Home and Bath Solutions LLC offers free project estimates.
    No, Home and Bath Solutions LLC does not offer eco-friendly accreditations.
    No, Home and Bath Solutions LLC does not offer a senior discount.
    No, Home and Bath Solutions LLC does not offer emergency services.
    No, Home and Bath Solutions LLC does not offer warranties.
    Home and Bath Solutions LLC offers the following services: Barrier- free showers, walk-in tubs, stairlifts, power door openers, ramps, platform lifts, walkers/rollators, grab bars, scooters, wheelchairs, bathing & grooming aids.

    Contact information

    12617 Warwick Ave, Baton Rouge, LA 70815

    www.homeandbathsolutions.com

    Service hours

    Sunday:
    7:00 AM - 8:00 PM
    Monday:
    7:00 AM - 8:00 PM
    Tuesday:
    7:00 AM - 8:00 PM
    Wednesday:
    7:00 AM - 8:00 PM
    Thursday:
    7:00 AM - 8:00 PM
    Friday:
    7:00 AM - 8:00 PM
    Saturday:
    7:00 AM - 8:00 PM