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Home 360 Inc

Handyman Services, Plumbing, Heating and Air Conditioning,

About us

We’re All About YOU, The Customer. In 1980, Home360 was started as a division of the old Perkins Road Hardware store located near the LSU Campus and the Garden District. The business was created to satisfy years of frequent requests from Perkins Road Hardware customers to perform various remodeling and repair projects for their homes, or to installed products purchased from the store. The company was organized and set-up as a franchisor and started with just two craftsmen. Home360 has expanded to be one of the most respected local providers for air conditioning service and repair, roofing repair, general carpentry, plumbing, electrical services, painting and drywall, appliance repair, locksmithing and glasswork or glass replacement in the greater Baton Rouge area. Our 36-year growth in the franchise management of all our home services providers has resulted in us becoming the premier company for well over 135,000 satisfied customers. Everything the Home360 franchise organization does is laser focused on making your experience with us the most positive experience it can be. Whether it is our convenient & prompt firm-time appointments; our highly experienced, courteous & neat franchised craftsmen (Franchise Owners); or our dedication to craftsmanship & high quality standards, Home360 is committed to making you a customer for life. That is why over 135,000 Baton Rouge area customers have repeatedly used our services and referred us to others more than 76% of the time! No other home remodeling, renovation and repair organization can compete with us when it comes to serving you. Our philosophy is simple; deliver friendly, on-time, professional, guaranteed services along with affordable prices. We want to exceed your expectations on every job. Our customer satisfaction philosophy has delivered us the Super Service Awards with Angie's List every year since 2009.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Additions, Renovations, Kitchen & Bathroom Remodeling, Decks, Patios, Arbors, Gazebos, Walkways, Painting, Pressure Washing, Sheet Rock Hanging, Finishing, Wallpaper Hanging & Repair, Roofing, Tile Showers, Carpentry Repairs, Electrical, Plumbing, Drain Cleaning, Sewer Replacement & Repair, Heating & Air, Appliances.

Services we don't offer

New Construction.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6352 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
11%
3
7%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.1
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 352 reviews

Titus C.
06/2012
5.0
handyman service
  + -1 more
They were on time, polite and friendly. They got the job done quickly. I would use them again.
Description of Work: I used Home360 to do a whole bunch of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Home 360 Inc
Wonderful! We are thrilled with your feedback. Thank you for taking the time to share your experience. Since you have only used Home360 three times, we are excited that you chose to share your experience. We are a company intensely devoted to providing nothing less than an excellent experience. We always want to know how we are doing. We are excited about our new relationship with you and look forward to having you as a customer for life! Until you need us again, hope your days are filled with smiles!

Cleve A.
05/2012
5.0
drain cleaning, electrician, heating & air conditioning/hvac, plumbing
  + 2 more
They did the work very very quickly and they did it really nicely. It was great. They show up when they are expected to show up, they do the work you hired them to do and they don't do a lot of upselling. They make sure your satisfied before they leave.
Description of Work: I used Home360, Inc. for plumbing and electrical which included replacing the breakers and panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Home 360 Inc
Wow! Thank you for such an EXCELLENT rating and for taking the time to share your experience. We always want to know how we are doing. We appreciate the opportunities you have given us since you first became our customer in 2007! It’s our job to give you nothing less that EXCELLENT service! Until you need us again, hope your days are filled with smiles!

Daniel G.
05/2012
3.0
remodeling
  + -1 more
The quality of the work and how long it took them was great but they were terribly expensive.
Description of Work: I used Home360, Inc. for some remodeling.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Cheryle V.
05/2012
4.0
house painters
  + -1 more
I have used them in the past. I was satisfied. I wouldn't say they were the greatest, or the worst. The overall experience was good. The price was average. The quality of work was good. I would not use this company again for painting, but I would use them for other things.
Description of Work: They painted shutters, windows, and doors.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Home 360 Inc
Thank you so much for taking the time out of your day to share your experience! It is our goal to give you an extraordinary experience every time you call us. If there is any direction we can take to make your experience stellar please contact us immediately. We appreciate the opportunity to serve you. Until you need us again, hope your days are filled with smiles!

Deborah W.
05/2012
2.0
handyman service
  + -1 more
the estimator for installing crown moulding was pleasant, but prices exhorbitant
Description of Work: This company was way over priced, did not progress past estimate

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Megan H.
05/2012
5.0
electrician, handyman service, home remodeling
  + 1 more
The carpenter they sent us (Joseph Shaw) was extremely knowledgeable and really took the time to research all of our options. He was punctual, professional, experienced and went above and beyond to really research what we could do in our unique situation. Even though it turned out that it made more sense to install a recirculating range hood (which we were able to do ourselves), Home 360 armed us with all the information we needed to make that decision. I just can't say enough about how impressed I was with Home 360's customer service and professionalism. From the first person I spoke to on the phone to the person who showed up at my home, it was a real pleasure doing business with this company. I will definitely be calling them in the future.
Description of Work: We called Home 360 to estimate installing a wall-mount range hood that vented to the outside of our home. Due to the age of our home (85+ years) and the unique kitchen layout we were unsure of the best way to approach this project, so we were also looking for guidance on what exactly needed to be installed, and how to make that happen.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home 360 Inc
Wonderful! We are thrilled with your feedback. Thank you for taking the time to share your experience. Since this is your first experience with us, we want you to know we are a company intensely devoted to providing nothing less than an excellent experience. We always want to know how we are doing. We are excited about our new relationship with you and look forward to having you as a customer for life! Until you need us again, hope your days are filled with smiles!

Marina R.
04/2012
1.0
handyman service, sunrooms
  + 0 more
Be sure to read every letter on their form before you sign.
Description of Work: I asked Home360 (former HomeCare) for an estimate for repairing patio overhang. They didn't understand over the phone the main problem and scheduled a wrong professional. Fortunately, they cancelled the appointment and schedule with a correct professional. He showed up in time, provided us with an reasonable estimate but said that the roofer is needed in addition to the job he is going to perform. Roofer from Home360 came in time, gave shockingly high estimate. The most shocking thing about the company - on the form is written in small print that all the craftmen are subcontractors, customer makes a contract with them and the company carries NO RESPONSIBILITY for quality of their job. I don't know what quality of job they would perform. I didn't hire them.

Rating CategoryRating out of 5
quality
5.0
value
2.0
punctuality
5.0

Yes, I recommend this pro

Jennifer W.
03/2012
5.0
electrician
  + -1 more
They are very reliable, pricing is good and if what they did didn't work he would come out until it was fixed. It would only cost for parts. They are professional. They didn't come out looking sloppy or looking like they are in high school. They sent someone out the same day. I will probably use them for my painting next.
Description of Work: They did some electrical work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Home 360 Inc
Wonderful! We are thrilled with your feedback. Thank you for taking the time to share your experience. Since this is your first experience with us, we want you to know we are a company intensely devoted to providing nothing less than an excellent experience. We always want to know how we are doing. We are excited about our new relationship with you and look forward to having you as a customer for life! Until you need us again, hope your days are filled with smiles!

Mike H.
03/2012
1.0
electrician
  + -1 more
Contract electrician made service call to diagnose problem with tripping GCFI outlet. Failed to diagnose problem correctly and charged $125 for no labor. Problem was later diagnosed correctly by a friend with no electrical experience except working at Home Depot years ago. Complained to company about service and received no response. Was customer for 10 years before this and a couple of other recent inceidents ensured that I will not use Home 360 again.
Description of Work: Repair of short in electrical system which was causing GCFI outlet to trip during rainstorms. Electrician did no actual work except for checking wiring in a few wall outlets but charged $50 more than service diagnosis fee.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$125

Gloria L.
03/2012
5.0
decks, hardscaping
  + 0 more
They were responsive and professional.
Description of Work: We got an estimate for some sidewalk pavers.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Home 360 Inc
Wonderful! We are thrilled with your feedback. Thank you for taking the time out of your day to share your experience with Home360. We always want to know how we are doing. We are excited about our new relationship with you and look forward to having you as a customer for life!

Harry S.
03/2012
3.0
heating & air conditioning/hvac
  + -1 more
Good. Complete work and everyhing works.
Description of Work: Had an issue with my HVAC. Called Home360 (Formerly known as HomeCare) and they sent a technician. Did work and fixed what needed to be done. In my opinion, they are pricey compared to market rates but they are always available and respond quickly. Would use them again.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$250

Response from Home 360 Inc
Thank you so much for taking the time out of your day to share your experience! If we can be of any assistance in the future, we are only a phone call away! We appreciate the opportunity to serve you. Until you need us again, hope your days are filled with smiles!

Scott R.
03/2012
5.0
home remodeling, plumbing
  + 0 more
Everything went well - they have always been very responsive, which is why I use them if I want something done fast. Their prices have become more and more unreasonable though and I will consider my options very carefully before using them again in the future.
Description of Work: Replaced one toilet - we provided the toilet. Took less than one hour and they provided a new wax ring.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Georgette H.
03/2012
2.0
handyman service
  + -1 more
I already had purchased 2 of the doors and all the lock sets. After cancelling and rescheduling the visit for the estimate twice, I finally did get the estimate. I felt the cost was extremely expensive. I did not call the man back. When the office called, I explained how I felt about the estimate. I must say the office was very good about calling back to check and called me back after talking with the manager. The manager stood by the estimate I was given so I did not use them to do the work. The handyman I chose to do the work was professional and the work was done for about 1/3 of the amount Home 360 was going to charge me.
Description of Work: I asked Home 360 to give an estimate on installing 3 replacement exterior doors.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0


Herbert E.
03/2012
5.0
appliance repair
  + -1 more
I called them but I went and bought a new refrigerator and did not need their service. I had used them prior and everything went well.
Description of Work: This was for an estimate on getting my refrigerator fixed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home 360 Inc
Thank you so much for taking the time out of your day to share your experience! If we can be of any assistance in the future, we are only a phone call away! We appreciate the opportunity to serve you. Until you need us again, hope your days are filled with smiles!

Debra L.
03/2012
4.0
drywall
  + -1 more
I thought they were extremely expensive. I was looking to have drywall work done.
Description of Work: I only got an estimate from them. I did not use their services.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Riley O.
02/2012
5.0
appliance repair
  + -1 more
He came in was professional, curteous and completed the job in a timely manner. Bit pricey but efficient.
Description of Work: Changed part on compressor on refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Home 360 Inc
Wonderful! We are thrilled with your feedback. Thank you for taking the time out of your day to share your experience with Home360. We always want to know how we are doing. We are excited about our new relationship with you and look forward to having you as a customer for life!

Connie G.
02/2012
5.0
appliance repair
  + -1 more
They do everything. They gave me an estimate for cleaning our gutters. I thought it was too high so we did it ourselves. I didn’t think the price was much for the refrigerator. It was just a minor adjustment they had to make. They are very professional. They are a clearing house for all sorts of specialists like carpenters, roofers, appliance repair people, and everybody else. Everybody who works with them presents him or her very professionally with cards and they are licensed and insured. It's worry-free. They will come and give you an estimate and you don’t have to pay for it. That is always great. They did the job well and I have never had a problem with anything they have done.
Description of Work: I last used Home360, Inc. to fix my refrigerator a couple of months ago. They also gave me an estimate for cleaning our gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Home 360 Inc
Wow! Thank you for such an awesome rating and for taking the time to share your experience. We always want to know how we are doing. We appreciate the opportunities you have given us since you first became our customer in 2009! Until you need us again, hope your days are filled with smiles!

chuck F.
02/2012
5.0
replacement windows
  + -1 more
They were very thorough, very dependable. They did what they said they were going to do and their work was of high quality. We spend $350 and I felt it was a little over priced. He was very responsive. We will use him again.
Description of Work: We use Home360 Inc for handy man services. In January we had them to repair a leaking window. They had to do some wood work there.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Home 360 Inc
Wonderful! We are thrilled with your feedback. Thank you for taking the time out of your day to share your experience with Home360. We always want to know how we are doing. We are excited about our new relationship with you and look forward to having you as a customer for life!

Lloyd C.
02/2012
5.0
heating & air conditioning/hvac
  + -1 more
Our central AC stopped cooling in the dead of summer. Home 360 sent someone out within a couple hours of calling them. He quickly diagnosed the problem as a faulty starter capacitor and fixed it on the spot for a nominal fee. He was professional, courteous and obviously knew what he was doing. I'll never call anyone else.
Description of Work: diagnosed and replaced a faulty starter capacitor on our central AC compressor unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Home 360 Inc
Thank you so much for taking the time out of your day to share your experience! If we can be of any assistance in the future, we are only a phone call away! We appreciate the opportunity to serve you. Until you need us again, hope your days are filled with smiles!

Jimmy O.
02/2012
3.0
plumbing
  + -1 more
I contacted company with instructions to bring a camera to locate a broken drain line under my house slab. The plumber spent 1.5 hour and never used a camera. He developed some clever theories how the sewer lines ran under my house. All of this was wrong. He finally gave me an estimate of $4,000 based on his wrong theory. The actual reality was a repair much more complicates and twice as expensive. He should have used the camera and not guess.
Description of Work: Provide a cost estimate to repair leak under house slab (non-pressurized drain)

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$100

Sherry D.
02/2012
5.0
wallpaper
  + -1 more
I have used them for many years. They did an excellent job. They gave you an itemized estimate on everything. They gave us the option to do some ourselves to keep costs lower. They also let us know how many days it would take to do the job. They took their time and did each process correctly.
Description of Work: I had them wallpaper my kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Response from Home 360 Inc
Wow! Thank you for such an EXCELLENT rating and for taking the time to share your experience. We always want to know how we are doing. We appreciate the opportunities you have given us since you first became our customer in 1992! It’s our job to give you nothing less that EXCELLENT service! Until you need us again, hope your days are filled with smiles!

Brian P.
02/2012
2.0
ceramic tile, handyman service, plumbing
  + 1 more
After trading emails with someone in his group, I saw him down the street on a job and asked him to come look at my plumbing and tile work. He came in with his helper and looked at the job telling me what he could do and that "I WILL GET BACK WITH YOU." NEVER happened.Went out on my own to find matching tiles and in the process of finding the tiles, the Owner of the business, Clay Tile, had a plumber and a tile guy. The plumber came out right away and performed the job well and did some preventive maintenance in case of future problems that would save me a lot of money( Terry Corney Plumbing).The tile guy is finishing today and it looks great.
Description of Work: K.C. Doesn't followup!

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Charles M.
01/2012
5.0
appliance repair, handyman service
  + 0 more
I have always had satisfactory service with them. Whenever I have called Home360, I have always gotten good service. They are punctual. Their prices are reasonable. They do a good job. I don’t remember how much they charged me for that. They are knowledgeable. When I talked to one of the Home360 people about the washing machine, he told me he could replace it for x amount of dollars but with the age of the machine I would be better off buying a new machine. It was his service charge and that was it rather than trying to sell a job and still have an old machine. He was quite honest in his approach. He told me what I needed to know. I wasn't happy about what I heard. It certainly was the best information he could have possibly given me at that time about that particular situation. I have used Home360 several times and have gotten the same experience every time I have used them.
Description of Work: Home360 came over within the last few months to fix my washing machine. I have used them on many occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Home 360 Inc
Thank you so much for taking the time out of your day to share your experience! If we can be of any assistance in the future, we are only a phone call away! We appreciate the opportunity to serve you. Until you need us again, hope your days are filled with smiles!

Jennifer V.
01/2012
5.0
glass repair
  + -1 more
They were the best priced. We got what we paid for.
Description of Work: We hired Home360, Inc in 2011 to install a glass around the shower.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Home 360 Inc
Thank you so much for taking the time out of your day to share your experience! If we can be of any assistance in the future, we are only a phone call away! We appreciate the opportunity to serve you. Until you need us again, hope your days are filled with smiles!

Michael B.
01/2012
4.0
plumbing
  + -1 more
They were fine. I saw their truck driving by one day and that's how I got to know about their company. I would use them if I have to.
Description of Work: I used the services of Home360, Inc. a year and a half to 2 years ago. Two of my toilets were wobbly and they always had a little leak or something so they came in and pulled the toilets and fixed them so they don't wobble anymore.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Home 360 Inc
Thank you so much for taking the time out of your day to share your experience! If we can be of any assistance in the future, we are only a phone call away! We appreciate the opportunity to serve you. Until you need us again, hope your days are filled with smiles!

Contact information

11211 Industriplex Blvd Ste. 200, Baton Rouge, LA 70809

http://www.home360.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Plumbing,
Heating and Air Conditioning,
Electrical,
Appliance Repair,
Roofing,
Interior Painting,
Drywall,
Unfinished Carpentry,
Drain Cleaning,
Windows,
Finished Carpentry and Woodworking

FAQ

Home 360 Inc is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Home 360 Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Home 360 Inc offers free project estimates.
No, Home 360 Inc does not offer eco-friendly accreditations.
Yes, Home 360 Inc offers a 5% senior discount.
Yes, Home 360 Inc offers emergency services.
Yes, Home 360 Inc offers warranties.
Home 360 Inc offers the following services: Additions, Renovations, Kitchen & Bathroom Remodeling, Decks, Patios, Arbors, Gazebos, Walkways, Painting, Pressure Washing, Sheet Rock Hanging, Finishing, Wallpaper Hanging & Repair, Roofing, Tile Showers, Carpentry Repairs, Electrical, Plumbing, Drain Cleaning, Sewer Replacement & Repair, Heating & Air, Appliances.
New Construction.

Contact information

11211 Industriplex Blvd Ste. 200, Baton Rouge, LA 70809

http://www.home360.us

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day