Halpin's Flooring America

The experience was fine. So far their timeliness and professionalism are good. Their price is reasonable.

Halpin's Flooring America has been here for a long time. I've used them in another home that I lived in which was 18 or 20 years ago. I think they're very reliable. I don't think I remember anything specific except that I never had a problem with them. One time, I remember they came on Christmas Eve while we were having a dinner party that week later, they put new carpeting in the dining room. They're very reliable.

Excellent. Transition where it met tile and wood floor looked professional and was pleased .

They did an excellent job and the salesman's name is Brent but I cannot remember his last name. I would recommend the company and the salesman. They're thorough and they were on time. They've done all of our flooring and carpeting in our house but this is the most recent one. The products are always excellent, top of the line and they come when they say they're gonna come and they leave it spotless, they clean and pick up after themselves and prices are good too. They also have specials where you can get like 2 years, no interest if you want to pay that way, that's another good draw.

I could not have asked for better contractors than the ones we had. They shared their plans for the day with me at arrival the first morning.They worked continously without "Idle" time. I was given an update before they left, what time to expect them the next morning, and what stages of the project would be tackled or accomplished. Very timely. I was very impressed with their work ethics. Great Job... They called after project complete to make sure we were still satisfied.

Mr. Johnson was very professional, concise, and appeared to be honest.

The salesman at Halpin's, Travis, was very helpful and answered all my questions. He showed up promptly at the appointed time for him to come to the house for measurements and to give me an estimate. The installation person called me the same afternoon and, since I wanted the job done quickly, scheduled my installation for the very next day. The installers were very professional and courteous and managed to finish this very big job by 5:30 pm. There was no grumbling about moving furniture or anything else. I was completely satisfied and would highly recommend this company for any kind of flooring work.

Worked well with Brent at the Highland/Airline store on all aspects of of the tear-out and install, as well as the backsplash design. The granite installer and the tile installer were both excellent and completed the job timely as promised.

All of my experiences with Mr. Harris were positive.

We were very happy with the service.

Very good service - the sales manager visited our home and made measurements and then provided several options to choose from, focusing on our need to lease or sell. Budget and time was very important to us and he worked with us to get the type of carpet that would work for us in our situation. He helped us select the highest quality possible with a good carpet pad at the most economical price. The estimate was spot on - no surprises. Carpet came in on the day promised and was professionally installed. Installers were excellent, secured the pad and tucked carpet in appropriately. Very pleased with the results.

We were pleased with the service and products. Halpin's was able to store the materials for us until we could get the rooms painted and some other work done. They were very flexible. We had one minor problem with installation, but they quickly came to resolve it.

We did not have a good experience. The first time I called them to come out and look at replacing the flooring we scheduled a time and their estimator did not show up. I called them the next day and they said he had to work by himself and he could not come. So we scheduled another day and he came out and looked at the job. He was supposed to give me a quote on it but he never even called back and quoted it. So I found somebody else to do the job.

Great service. The prices were way cheaper than the quote I got from pro-source and a much better experience. Wonderful service.

The job was performed to my expectations. I would certainly recommend the Airline Hwy. at Highland Road store to anyone needing carpet.

I have no complaints about them they did a really good job.

It was an insurance claim and we paid them $1,000 three times because we had them out three different times. It went well. They were very helpful and they did what we asked them to do. We dealt with several different people. We would use them again.

Stopped at Halpin's on Airline for a quote on carpet. We arrived about an hour before they closed, and the person helping us seemed ready to get us in and out as soon as possible. He showed us 3 swatches, gave us quote, then hurried us out of the store (within 15 minutes). We were looking at moderately priced carpet, so maybe he didn't want to take his time with us if we weren't going to be spending more than $3000. While their prices were reasonable for what we were looking for, Halpin's poor customer service lead us to choose another company.

There's a guy named Brent Bower and he is the guy I would talk to. They have actually done flooring for me several times. When they installed it, we went and looked at it but it didn't match. I called them and they made good on it. They came back, took it out and brought samples over to make sure that it would match the next time. They fixed it without a hassle or any extra charge. I trust them and I always go to them but I don't know a lot about their prices. I would say they are probably competitive. They are pretty responsible. I have used them again.

They did an excellent job and I would highly recommend them.

Salesman did not measure area correctly and installers had to re-measure and reorder flooring which resulted in a week delay in getting flooring installed. Installers were not informed of how many or what type thresholds would be needed and appeared puzzled and frustrated by salesman's instructions (or lack of). Flooring installed with gaps around the edges where wall meets floor of various widths. Even though we were going to put down new baseboards, quarter-round will be necessary to cover all gaps. Salesman is a student, only works part-time and was not available to discuss matter with me directly nor did he call to apologize or check with us on any of these issues. Salesman advised other salesmen that I was adamant about keeping costs down and was a "hard sell", which is not true. Salesmen were cocky, arrorgant and defensive when we called to complain and used alot of "he said, she said" references when questioned about measurements and installation. I usually visit at least two or more merchants when making purchases for my home, but failed to do so this time since I liked the product. Lesson learned.

Not well at all. Each individual experience is different.

Everything has turned out great with this company. I really trust there opinion and suggestions when it comes to any projects. The crew is very professional and knowledgeable. I haven’t had any problems with them at all. There prices are very reasonable as well. The show room is filled with a variety of samples to look through. I would recommend this company to anyone.

I called Halpin's to replace floors in my master bedroom and bathroom after a sewer backup. Halpin's was very professional and my salesperson Travis was excellent to work with. Because their was multiple work to be done in these rooms I needed to coordinate all contractors. Halpin's was by far the easiest to deal with. Wall repair, painting and clean up had to be done first so Halpin's was basically on stand by. By the time the floors could be put in I was frustrated with other contractors and the situation in general. My attitude was not very good and I expected the floors to go the same way all the other repairs had gone.........NOT GOOD. Imagine my surprise when Halpin's came through with EVERY promise they made! It was so nice to know there are still companies that believe in GOOD customer service. Thanks Halpin's...........I will definitely use you again.

We originally ordered laminate and when the installers realized the floors were too uneven for laminate, they were able to install carpet that same day. They did a great job with the carpet and I would not hesitate to use them again.