Easley Pool Service Inc

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The problem did not improved and I called numerous times for them to come out and fix. After numerous attempts to get him to come back out, I have moved on to another company. I could not recommend this company for any work. Very Disappointed.

never got a response. call back system if faulty

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At first the pool service was very good. The staff was knowledgeable and did a wonderful job. During the hard freeze, my pump went out. Easley worked very hard and did a fantastic job keeping the pool fairly clean while the equipment was broken. We researched replacement equipment with several vendors and eventually picked one with the lowest labor cost. On our next scheduled visit day for Easley, we came home and the pool had not been touched. I called to find out that my service had been cancelled. I had already been billed that morning over the phone and this wasn't mentioned. Without any warning, we were on our own. I was told this was because I didn't use Easley to replace my pool equipment. Though I had spoken to them for an estimate and about other matters, I had never been warned that this would happen. I was told that it was very difficult to clean the pool while the equipment was broken. I offered to pay extra to cover the additional work during this time. I also apologized and tried to explain that I assumed that businesses gave their best estimates on the first contact and that I thought it would have been rude to put businesses into a direct bidding war against each other. None of this make any difference. My service was still cancelled. I consider this very punitive and unprofessional.

Service was good until the regular cleaner left the company.

The company was very responsive to my call for help. They knew what the problem was immediately. The pump used cartridge filters which were not appropriate for the size pool I have and it was leaking. They provided the correct pump which could handle the volume of water. They also drained the pool, cleaned all the surfaces, refilled the pool and provided the chemicals needed to get the pool back to a normal state. I was very pleased with their professional demeanor and knowledge. I am know a regular customer with pool maintenance provided once a week! I am now looking forward to summer!

This company gets mixed reviews. 1. The problem may be solved, which is the good part. 2. Price too high and not quite professional enough. The Company sent a repairman to my house while I was not home. That was okay, since he called and I gave him the okay to check it out. He talked to my yard man and made what seemed to be a small repair. He said, "I don't get wet," he was just the repair assistant and not the boss. Boss showed up and what made me a little unhappy was he left his truck blocking my driveway entrance. I live on a very busy street and I must have the driveway clear because it can get dangerous to have cars waiting to turn. He was asked to move by the yard guy, but he left it his car there for 15 minutes. The problem may be solved, but it seems high to charge $150 for a brief visit and epoxy of the skimmer basket crack. I'll pay it, because I didn't talk to him about it. Of course, he didn't call me about the price, either. But, I won't call back.

He provides pool service. I told you how he did above. This form needs serious revision.

It was a great expereince the estimate was 3,000.00 at first but he patched up the leak and only charged me 95.00 to fix it temporarily.

They took on the heater repair that was time intensive and not lucrative and did a great job . Overcame numerous obstacles and difficulties with great communication.

He changed filters, changed an underwater pool light, He stabilized the pool water.

I needed my pool liner replaced and contacted Easley Pool Service for a quote. They responded quickly and were hundreds less than other bids I had received. I decided to let them do the work and ordered my liner. When the liner arrived, they scheduled me quickly and began the work. Once the old liner was removed, it was obvious I needed extra work done to the concrete walls and floor. They didn't have enough supplies on hand to finish the job and were unable to get more on a Saturday. So between waiting on supplies, being delayed by rain, and waiting for the pool to dry enough to apply concrete, the entire project took a full week to complete. They worked on my pool 3 of the 7 days, when it normally would have been completed in two. There were extra charges for the additional concrete work which is understandable, as only minor patching is included in the price. I felt the additional amount charged was fair for the work performed. The workers that completed the job were excellent. They were polite, hard working, and kept me informed each step of the process. They took the time to finish the job correctly and took pride in their work. I was able to monitor their activities when I wasn't home through home security cameras, and always found them working hard to complete the project. I was extremely satisfied with the project, and the new liner looks great and fits perfectly. It would have been nice to have it done in a shorter amount of time, but the delay was specific to my situation and not the normal procedure. I would definitely use them again and recommend them for your pool liner needs. You won’t be disappointed.

We had our in-ground pool liner replaced 2 times in last 18 years. The person who installed our pool also replaced our last liner. But Easley Pool did a better job. The liner fits well and the service was performed in less than 2 days. Aaron is very knowledgeable of the pool business. I will hire this company again.

Overall happy with the contact.

Again, I received no reply - therefore, no services were rendered. This review is based on lack of professionalism.

Briefly, I contacted Mr. Easley on the Saturday before Christmas to ask if he could clean a considerable accumulation of leaves in our pool. He came before noon on Christmas Eve, unloaded his equipment, and began. He worked for at least two hours to make sure that the pool was completely clean. After he finished, he provided a detailed receipt.

I have used Easley Pools many times in the last couple of years. They have always been honest and dependable. I highly recommend them.

We have called on John Easley several times because we have lived in this home for 7 years. He was the only person who consistently called back promptly and did what he had to do to resolve the problem without making it more complicated and more costly. Very professional and prompt!

Easley was contracted by my home warranty company to replace the leaking filter. After discussing the types available, the one best suited to our needs was installed. The weekly maintenace includes a chemical check, manual cleaning, and filter backwash every other week. The pool heater ordering and installation process went smoothly.

The owner discussed several options over the phone and ordered the new pump the same day. Three days later the pump was installed the job was professionally done and the installer cleaned up after himself, leaving no mess. The installer did not require that I be home and took a credit card on the phone after installation. Overall I will call on Easley pools for any further work that needs to be done on my pools.

They said our pool was okay and we could continue to do it ourselves. There was nothing to pay and they came fast enough.

They do work for us regularly. They have done everything from changing the liner in the pool to changing the light, to just a number of other things. I am totally satisfied with these people. They are local, and they do good work. They are very good. They don't always come right away, but I guess that is not their fault. I would use this company again.