Arrow Termite & Pest Control

4.6(
267
)

Pest Control, Home inspection

About us

Arrow Termite & Pest Control strives to provide quality services and consumer satisfaction to keep families, businesses and non-profits pest free. Arrow Termite & Pest Control serves Louisiana, Mississippi, and Texas with sister companies in Alabama and Florida. The company is still a family owned-business with the same core values as its origins. The Cohn family and Arrow Termite & Pest Control are active participants in several charitable organizations in the communities they service. Attention: If you purchase a service through Angie's List, please provide us with a good phone number and contact information so we can give you the best service right away. Award winning. Cost is determined by the job.

Business highlights

66 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Pest Control - bed bug, wildlife, fumigation, green pest, termite, mosquito control & misting systems. Mold Remediation

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6267 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
11%
3
6%
2
1%
1
6%
Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Write a review

Filter reviews by category

Showing 251-267 of 267 reviews
Christie Pangburn
09/2024
5.0
Google Review
went above & beyond! I had a concern about something & he answered & put my mind at ease!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Arrow Termite & Pest Control
Thank you for your feedback! We're delighted to hear that our technician went above and beyond, addressing your concerns and providing peace of mind. We appreciate your recognition of his dedication to excellent service.
Laura Goodwin
08/2024
5.0
Google Review
Jesse was very thorough and helpful in answering questions! He was also respectful of the property and working around the kids and dogs in the house at the time of service.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Arrow Termite & Pest Control
Thank you for sharing your experience, Laura! We appreciate your kind words and are glad to hear that Jesse provided great service while being mindful of your home environment.
ledell gipson
08/2024
5.0
Google Review
The technician called ahead of time as requested. He thoroughly checked the termite traps and answered any questions i had. He did a good job. Thanks
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Arrow Termite & Pest Control
We're so glad to hear that you had a positive experience with our technician. Thank you for your feedback!
Ed T
08/2024
5.0
Google Review
Arrow always does a great job! Very pleased with their professional and friendly service!
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Arrow Termite & Pest Control
Thank you for your kind words! We're glad to hear you're pleased with Arrow's professional and friendly service. We appreciate your continued support!
Sylvia Walls
08/2024
5.0
Google Review
Leslie was Fantastic! Very professional, she right off the bat explained everything she was going to do and she answered all of my questions I had and what I was going to expect and when I was able to return inside my home again after she treated our home. I would definitely recommend this company and Leslie. You can’t go wrong with choosing this company. Very thorough, kind, professional and knowledgeable at what they do.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Arrow Termite & Pest Control
Thank you for sharing your wonderful experience with Leslie! We're glad to hear she was professional, thorough, and clear in explaining everything to you. It's great to know she answered all your questions and made you feel confident in the process. We appreciate your high recommendation of both Leslie and our company!
Daniel B.
05/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Termite protection
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
EDWARD S.
05/2014
5.0
pest control
  + -1 more
unknown
Description of Work: people on the phone were pleasant and easy to deal with and the two men,Nick and Mike were punctual,friendly, and did a good job. We had a shed blocking their way and when we removed it, they came back to finish the job. It started to rain right afterwards and they came back a third time because they thought it possibly didn't take and they did not want to take the chance. I was really impressed with them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from Arrow Termite & Pest Control
We appreciate your response. Arrow strives to give the best customer service in the pest and termite industry. If you have any questions or concerns please feel free to call me at 504-467-0520. Thank you, Claire Kelly Manager Arrow Pest Control of New Orleans
Bettye S.
05/2014
5.0
pest control
  + -1 more
All went very well.
Description of Work: Arrow's work was fast and efficient. Have had no problems since they came with roaches.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59
Lisa O.
05/2014
5.0
pest control
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Linda B.
04/2014
5.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Sprayed inside and outside. Did a second spray of the outside at no extra cost. Also got rid of squirrels in attic and blocked |entry access. Personnel were very friendly and explained what they were going to do to solve the problems.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Ann D.
04/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Showed up on time, was professional and wanted to please.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nhu L.
03/2014
5.0
pest control
  + -1 more
.
Description of Work: We met with the service technician at our home. He was very knowledgeable, professional and wasted no time doing what was necessary to get the job done. We were very happy with our service and will use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Patrick C.
11/2013
3.0
pest control
  + -1 more
They were late arriving
Description of Work: their service was ineffective in ridding my home of roaches, despite the extreme price they charged.
Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$99
Response from Arrow Termite & Pest Control
At Arrow we are always dedicated to the customer and their needs. Let's talk about how Arrow met (and exceeded) the needs of the Deal you purchased. We created this Deal for people with minor infestations and looking to prevent common rodents and pests during this time of year. With that being said, I’m convinced Arrow could have not done anything to make you happy. We arrived to your home and put out two extra bait boxes on the exterior of your home at no charge. We also identified sanitation issues along with German Roaches. German Roaches are excluded from this deal because they are associated with sanitation issues which makes them exceedingly difficult to control with a one-time service. We informed you of this at service and recommended a regular treatment plan for these roaches that you declined. Arrow scheduled an Account Manager to your home just one month later. You expressed no dissatisfaction with our service. We would have gladly gone the extra mile for you (again) if you would have been dissatisfied. That was the point of our follow-up. What more do you want from Arrow? Since that day, I have sent the Account Manager out there again and our Pest Control Supervisor to try and remedy the problem. You have not called us back. I'm am very sorry you are having a problem, but this deal with your level of infestation really was not for you. As far as the “extreme price” goes...It is a 60% off deal. Call up our office for an estimate on the same service and we will tell you the regular price. Lastly, as far as Arrow being late, we were 17 minutes late for your 4pm appointment and stayed there the correct amount of service time. Our technician Tina called you because your trailer was very hard to locate. You had to help her with directions. Thank you. That is sometimes needed. The facts are that you purchased a deal with an existing bad infestation that shouldn't have even been covered under the deal. We treated it for you anyway, did extra work at no charge, and followed-up many times with no response from you except this harsh review. It’s insultingly inaccurate sir. I am usually the first one to humble myself and apologize for mistakes and make things right. It cannot be the case here. I’ve done my homework. There is nothing more I could do as an Owner of a business to make you happy. I will gladly show you the truck GPS report, the paperwork, and a copy of the deal you purchased to back everything up. Sincerely, Jacob Cohn License #: 105665
Terry M.
06/2013
5.0
pest control
  + -1 more
Very good service.
Description of Work: Annual inspection & treatment on current home. Also using them again on new home we have under construction.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Joseph H.
07/2012
5.0
pest control
  + -1 more
It was safe for pets.
Description of Work: Arrow Termite & Pest Control did my pest control. They sprayed inside and out.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
cherise K.
05/2012
5.0
pest control
  + -1 more
I would defiantly recommend them.
Description of Work: I use them for pest control.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30

Contact information

4720 Jones Creek Rd, Baton Rouge, LA 70817

https://www.arrowtermiteandpestcontrol.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 2:00 PM

Licensing

Bonded
Insured
Licensed*

Trade License Number
00105665
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Home inspection

FAQ

Arrow Termite & Pest Control is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 7:30 AM - 2:00 PM

Arrow Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arrow Termite & Pest Control offers free project estimates.
Yes, Arrow Termite & Pest Control offers eco-friendly accreditations.
No, Arrow Termite & Pest Control does not offer a senior discount.
Yes, Arrow Termite & Pest Control offers emergency services.
Yes, Arrow Termite & Pest Control offers warranties.
Arrow Termite & Pest Control offers the following services: Pest Control - bed bug, wildlife, fumigation, green pest, termite, mosquito control & misting systems. Mold Remediation
Ask for details.

Contact information

4720 Jones Creek Rd, Baton Rouge, LA 70817

https://www.arrowtermiteandpestcontrol.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
7:30 AM - 2:00 PM