AccuTemp Services, LLC

Highly professional and skilled. I am very pleased with the entire team: Jeremy, Kevin, Tony and Dwayne. In particular Jeremy was great to work with and he took time to show me how to use the new thermostat

Great! Luke was highly professional and knowledgeable. He spent time explaining what needed to be done and my options. I’m extremely satisfied with the service I received.

The tech did an excellent job explaining, diagnosing, and the cost of the repair. I would definitely hire again.

Accu temp technician misdiagnosed a problem with my heating system. I was charged a $80 diagnostic fee. The company wanted to charge approximately $600 is fix the problem. I decided to get a second opinion and the other company fixed the problem. The other company realized the wiring on new thermostat was wrong and corrected the problem for $80. Complained to management and management never called back.

Thermastat was easily installed with no issues. A thorough examination was performed and all potential problems with the heating systems were identified and explained in layman's terms so that it was easy to understand.

Great. Josh had me fixed and up and going in about thirty minutes. He knew exactly what to look for.

The appointment was prompt, quick and professional.

Great. Needed a repair and Joey was very knowledgeable and explained everything to my understanding clearly. Very professional and courteous.

Saturday night, 11 July, our air conditioner went out. The bedroom ceiling fan we hardly ever use didn't work either. Sunday the temperature would get to 94 degrees (heat index 109 degrees). At 9:00 a.m. Sunday morning I called several companies. AccuTemp was the only one that responded. Though they are in Denham Springs and I am fairly far away in Baker, they came all the way here on Sunday morning, arriving at 10:30 a.m. They fixed the problems, both the air conditioner and ceiling fan. Their price was a bit high, but I have no complaint. At 78 years of age I could not have handled the heat, and neither could our dog, a German Shepherd (a breed from a cold country). We were glad to get the problem fixed so quickly on a Sunday morning.

Exceptional service and I am exceptionally pleased! It was late on a Friday night and they got to us and got the unit working again very quickly. I highly recommend them.

The person for estimate was punctual and very knowledgeable, the job was small he provided estimate. Crew was on time, very professional, cleaned up when done.

Luke Mahan and his assistant Mike did the work. They ended up fixing some issues with the air conditioners which are quite old. I am very satisfied. They did a great job and explained everything they did. I would certainly hire again.

Prompt excellent service. Will use again

Ryan is truly the best! He came out on the 4th of July and quickly resolved our issues. Our air is back and running smoothly again! Thanks Ryan!

The installation was smooth and in the price range expected. The semi-annual inspection and maintenance is nice. They ensure the system is working and cleaned to keep the system running efficiently.

A few years ago my AC went out and they were prompt with a response and replaced the unit quickly. I did join their maintenance program which includes cleaning and a system check twice a year. During that time, my attic fan went out, which I did not notice. They replaced the fan and I saw a drop in my utility bill, as they mentioned I would. They have always been extremely pleasant people to work with. As they just came by for maintenance, and I am looking on Angie's list for other services, because I like "customer's opinions", I thought I would let others know that Accutemp is a good company with good employees.

I was traveling and my wife had to meet with the technician. I did talk to the technician over the phone. However, the technician did not diagnose any electrical issues and tried to sell Freon at $1000, new thermostat at $250 and even try to sell the complete unit. He did find a burned fuse and replaced it and charged $128 including $70 diagnostic fee. Obviously he did not fix the real problem and I engaged another service provider, who fixed the relay mechanism in the outdoor unit. Accutemp may have good reviews in installing new units. But they do not know how to fix and just try to sell. This was by far the worst experience from Angles A rates providers. If you want to make appropriate tepairs to your ac unit, stay away from these guys.

They had to take off a door trim but when the main A/C people were here they took it off but they did not put it on correctly. So they had to come back and fix that. Which they did, but I think they should have just said up front that they would have someone come by another day to set up the door frame instead of the people who were tired and been here all day to do the door frame. They came back later to do it better. They are pretty responsive. I would use them again because I have a warranty on it from them.

Not well. When I met with the consultant/salesman, we discussed what type of system to buy. He handed my two cards outlining packages. I made it clear that I wanted a wifi-enabled thermostat. He showed me the all-in prices for two different systems. I stated I would take the higher-priced system because I wanted the wifi thermostat. When it was installed, I did not get the thermostat shown in the picture, and instead got a lower level one that was not wifi-enabled. I contacted the company four times about this over the next month. I was told initially by the installer that someone would come out and replace it within the next week. A month later following a few calls to AccuTemp, I still had not heard back from the company. When I finally did receive a call back, I was told that I never paid for the wifi thermostat and that it would be an extra $150. I might have been okay with this had I been explained that the day of the install following a smooth installation process. The day of the install, however, did not go well. The installers were almost an hour late making my girlfriend late for work. The excuse they gave was that they were in a meeting. Once here, they failed to lay groundcloths throughout the house and tracked mud everywhere. This was made worse by the fact that they did not bring a canopy under which to work outside. The installer spent much of the day outside in the rain. Additionally I was constantly closing doors behind them. They insisted on sweeping up after themselves inside, but left a large amount of trash in my garage. The whole process took three hours longer than it was supposed to and culminated with the wrong thermostat. About an hour after they finally left, my air intake started dripping water. Repairmen came out promptly to look at it, and ultimately fixed it. They told me, however, that they regularly have to go fix mistakes following installs. Additionally, they guy tried to blame it on my plumbing, but my plumbing was working fine with my last AC unit. He boasted that while it was really my responsibility, he'd be kind enough to flush the pipe for me. Again, nothing was wrong with the pipe before the new install. This part is ultimately my fault. The salesman only presented me with RUUD products. Upon researching after the installation, I found that there are about 30 brands more highly rated than RUUD. I foolishly trusted him with out pushing harder to inquire about other brands. In all, I was very disappointed. My ACs been working fine for now, but this is not at all the experience I expected. UPDATE 10-13-2017 AccuTemp sent the owner's brother-in-law to fix all the mistakes. The ACs been running fine since.

Found Accutemp through Costco. Sales rep (Gabe) was very professional and prompt. He showed us various brochures for different A/C models, answered questions and explained all the different features. Even after he left and we had questions he was very helpful getting us the info that we needed. The crew that came out were very professional and personable. My only issue with the install was that I would have expected maybe the sales rep either stop by the day of the install or a follow up visit/call to ask how things went, see if we had questions, etc. After I gave him the check we never heard from him again. Other then that we are very happy with the new unit.

Excellent. They were wonderful and are installing a new unit for me.

Brett & Todd did a great job despite the rain, flooded back yard, and frozen evaporator core. They were professional, helpful, and the finished install was great. Kudos to Luke and Gabe with diagnosis & estimate.

Luke was very polite and willing to explain everything to me. He was able to get the a/c up and running very quickly. Unfortunately, there wasn't much he could do for the heater (not his fault, previous company caused it). When it comes time to replace the unit, I will definitely use them.

I have been on the annual service plan with Accutemp for my last two homes and just had my home HVAC system replaced with Accutemp and their Team was professional, on time, sensitive to my wife and child in the house and never tried to oversell me on anything.

Very well. I was not charged and there was no attempt to sell me ancillary services. His advice has held 6 months later.