We received our credit card statement on 11/11/10 and noticed that we were overcharged for the shipping buy $154.64 buy Ms. Marie Reodo at Acadian Glass. We immediately called Marie Reodo and she admitted that she knew it happened and said that she would send the reimbursement the next day 11/12/10. And this is when the trail of lies began. Nothing arrived so we called again on 12/13/10. She forgot and would send it out today. On 12/17/10 no check so we called again, more lies, said she sent it out the day before (more lies). On 12/22/10 nothing, called again, said she mailed the check on 12/16/10 more lies. She said the check was from a ?Pelican credit Union bank??? so we asked for a copy of the bank check receipt to be emailed, she said she would (more lies). Never got anything from her. She constantly lies when asked to produce proof that she sent the payment. This is a dishonest woman, who knowingly swindled and stole money from us by overcharging our credit card with the hopes that we wouldn?t catch it on our credit card statement. Both my wife and I are retired and actually trusted her and her company. After looking her up under the Better Business Bureau we found out that Acadian Glass has an ?F? rating with a number of cases outstanding. This woman is a criminal and has practiced this scam before obviously and why is she allowed to be in business in your state? She is a common thief and really has no intention of paying us back because of the distance involved. You guys let her get away with it and she will most definitely do it again because she can. The $154.64 may not sound like a big sum of money but to two people living on a fixed income it is important.
Description of Work: on 9/18/10 my wife and I ordered a large ornate piece of privacy glass window (45 7/8" x 52 1/8") for our bathroom. The piece was made , shipped and arrived in a timely manner and we are quite happy with it. We agreed to the shipping costs and used a credit card. We were dealing with Marie Reodo @ 225-753-7400. We believe that the company went out of business.
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Glass and Mirrors
FAQ
ACADIAN ACCENT GLASS is currently rated 1 overall out of 5.
No, ACADIAN ACCENT GLASS does not offer free project estimates.
No, ACADIAN ACCENT GLASS does not offer eco-friendly accreditations.
No, ACADIAN ACCENT GLASS does not offer a senior discount.
No, ACADIAN ACCENT GLASS does not offer emergency services.
No, ACADIAN ACCENT GLASS does not offer warranties.