Had Window World install windows. This was the second attempt. The first windows were measured incorrectly. The windows were installed by unlicensed sub contractors. The owner, Luke, refused to come see the install when I asked him to come. He said the same guy that installed them would be back to “touch them up”. I’ve had two other licensed contractors come look at the windows. Both said the windows were the wrong size and they tried to fill the void with copius amounts of caulk. One said it was the worst install he’d ever seen. The owner is refusing to refund me and is telling me they are installed correctly. A Hurricane is about to make and fall and my windows are no longer waterproof.
Description of Work: Window Replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,500
kathleen G.
11/2015
5.0
replacement windows, doors
+ 0 more
They arrived at about 11 a.m. and began work promptly. They did an excellent job and cleaned up all of their mess. They showed us how do use the windows and clean them. I have am so pleased, they look amazing. I would highly recommend them to anyone thinking about window replacements. Thinking about calling them back to do a front door replacement.
Description of Work: Replaced 12 windows and a sliding patio door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Debbie B.
09/2014
2.0
replacement windows
+ -1 more
unknown
Description of Work: Installed 11-12 windows. Charged an exorbitant amount for "lead" found in paint. AND were not truthful about it. Salesperson said they had to pay the workers extra for this. Workers said that wasn't true. Talked about how they had to put coverings up so the "lead" did not spread. Untrue. They never did that. These windows do not lock well at all. When I wrote a complaint to the company, they ignored it. I called to see if they had received it. It was no where to be found. Once my $4,000 was received, I did not get ONE follow up call, note, or anything from them. The best thing I can do is tell my experience to others about this company, and I have.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$4,000
Ralph K.
03/2014
3.0
replacement windows, doors
+ 0 more
It was satisfactory, but very messy. I would be willing to hire them again.
Description of Work: They replaced some windows and a sliding glass door.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ace H.
02/2012
4.0
replacement windows
+ -1 more
I had a lot of windows put in. They were good. The lady came in and gave us a demonstration. I had seen their advertisements on TV and I liked what I saw. They were professional. She's been back to check and I was real satisfied. When I called her to get an estimate she came right out and they made all the measurements. They took a week or two before they made the windows because all the windows they do are custom made for your house. It took a couple of weeks but then they came out and installed them in one day.
Description of Work: I used Window World of Alexandria last summer to put in storm windows.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Doors,
Siding
FAQ
Window World of Central Louisiana is currently rated 3 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Window World of Central Louisiana accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Window World of Central Louisiana offers free project estimates.
Yes, Window World of Central Louisiana offers eco-friendly accreditations.
No, Window World of Central Louisiana does not offer a senior discount.
No, Window World of Central Louisiana does not offer emergency services.
Yes, Window World of Central Louisiana offers warranties.
Window World of Central Louisiana offers the following services: Sales & replacements of windows, doors & vinyl siding.