Descant Upholstery & Awning Co

Paul came to my home in early October, 2012 to take measurements of my windows for custom sized and styled awnings. We visited for a good while taking those measurements, him reviewing and noting my styling requests and getting online to gather additional styling information. I asked if there were any way he could get awnings produced and installed before Thanksgiving holiday. He advised that he would be back in touch with me in a week or so to provide an estimate and would do his best to get installation done before Thanksgiving. He called about a week later and the estimate was approximately $1800. + which I felt was a fair price. I offered a down payment via check put in the mail, or by credit card over the phone, or however he wished and he advised that a down payment was totally unnecessary. I asked when he would be able to get started on the production of the awnings and he told me within a week or so and that he would get back with me. I called him several times over the next month and a half leaving messages with no return calls. My husband and I decided to visit his business location where, at that time, he was not in and a worker advised he was out on a job. We left a message for him and about a week later, he called. He told me that the awnings were in production and that he would be back to my house the following Saturday to install the awnings. He never showed up and he never called. Approximately two weeks later, I once again, attempted a phone call to him only to receive the voice mail of which I left a message for him to please call me back. I have not heard word from Paul since that call wherein he told me he would be here on that Saturday to install. It is now approximately 7 months since our initial meeting.