About us
Business highlights
19 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Senior Discount
15.00
Emergency Services
YesAccepted payment methods
Reviews
5.06 Reviews
Showing 1-6 of 6 reviews
Sandra M.
06/2014
computer repair
 + -1 moreunknown
Description of Work: Phone help. I ended up solving my problem w/o their help but felt confident in their expertise.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Martha L.
10/2013
computer repair
 + -1 moreThe set up and system configuration was down to the extent needed. Billy Parsons, Computer Doctor, is very knowledgeable of personable computer systems. I do feel confident in the work he did at this instance and in the past. He has always given excellent service and keeps with a situation until it is satisfactorily resolved.
Description of Work: Connected new CPU and programmed it to fit my monitor and printer, other downloads as necessary. Has done previous set up and repair of personal computer system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$150
Thomas L.
02/2012
computer repair
 + -1 more0
Description of Work: 0
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$25
Robert W.
07/2011
computer repair
 + -1 moreI originally found the person in the yellow pages. He took care of my computer and advised me on the various measures to protect my computer against viruses (free programs instead of McAfee or Norton) and to date I have not had a virus..I have now been using Billy Parson's (owner) services for over 2 years and am completely satisfied. The B ratings on the report are only because he works alone without additional help. However, he still finishes and corrects my computer in ample time. If it is an emengency, he will stop all and fix me while I wait!
Description of Work: Took parts from my old computer and built me a new computer. Has also been on call for any of my computer problems and solved them when I called.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$400
Jonathan G.
10/2010
computer repair, computer training
 + 0 moreOverall my experience with the computer doctor was great. He was very quick, very easy to talk to, and is very knowledgeable and experienced in his line of work. So needless to say I would not think twice or hesitate to bring my computer back for any other issues, or to recommend him to anyone needing help. Overall a very pleasant experience and I suggest that the computer doctor be your choice for your computers in need of treatment.
Description of Work: The computer doctor did a clean install of windows 7 on my laptop replacing windows vista. He saved all my programs prior to deletion and re-installed them on my new operating system. When the new installation was complete he then proceeded to explain to me everything i needed to know on how to operate the new system.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
Robert W.
07/2010
computer repair
 + -1 moreGreat communicator. He did not talk above my level of understanding! I have called him several times since and he was able to correct my problem right over the phone. I also took my daughters computer for fixing (she could not get it fixed in Baton Rouge) and he fixed it in 2 days and it has been running ever since.
Description of Work: My computers power supply and TV card failed (HP)one week after the warranty was up and they said it would cost $300 plus. Billy Parsons ordered the part and returned it to me in working order in less than a week.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$225
Contact information
5711 Skye St, Alexandria, LA 71303
Service hours
Sunday:
ClosedMonday:
10:00 AM - 7:00 PMTuesday:
10:00 AM - 7:00 PMWednesday:
10:00 AM - 7:00 PMThursday:
10:00 AM - 7:00 PMFriday:
10:00 AM - 7:00 PMSaturday:
10:00 AM - 7:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Training,
Computer Sales
FAQ
Computer Doctor is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 7:00 PM
Thursday: 10:00 AM - 7:00 PM
Friday: 10:00 AM - 7:00 PM
Saturday: 10:00 AM - 7:00 PM
Computer Doctor accepts the following forms of payment: Check,PayPal
No, Computer Doctor does not offer free project estimates.
No, Computer Doctor does not offer eco-friendly accreditations.
No, Computer Doctor does not offer a senior discount.
Yes, Computer Doctor offers emergency services.
No, Computer Doctor does not offer warranties.
Computer Doctor offers the following services: Commercial and Residential Onsite and Walk-In Computer and Computer Network Services, Consultation and Training, Hardware and Software Upgrades, Backup Solutions, Virus and Malware Prevention and Removal, Network Security, All Microsoft Operating Systems Serviced, Linux and OSX, Servers, Netbooks and Laptops, Gaming Systems, PC-Based Home Entertainment Systems, Network Attached Storage, Network and Home Entertainment Wiring
Web and Internet Hosting Services, Custom Software Programming, No Home Entertainment Hardware Repair or Troubleshooting Outside of Computer-Related Equipment
Contact information
5711 Skye St, Alexandria, LA 71303
Service hours
Sunday:
ClosedMonday:
10:00 AM - 7:00 PMTuesday:
10:00 AM - 7:00 PMWednesday:
10:00 AM - 7:00 PMThursday:
10:00 AM - 7:00 PMFriday:
10:00 AM - 7:00 PMSaturday:
10:00 AM - 7:00 PM