ACA CORP

Description of Work: he snaked out the main line to remove roots as i had sewage backing up into tub...

Description of Work: Constant problems every year, sometimes multiple problems within one year. Every time someone comes out to look at it, there is something different wrong.

Description of Work: Have fixed everything from replacing my HVAC units to repairing and re-routing plumbing.

Description of Work: I called to have them come out and see about installing a new ac/heating unit, I was told that he would have to call me back to set up a time. He never called back, I called them again. When they finally came out I explained that I had the money to buy the unit in full and needed one installed asap. He looked at my old unit and fussed about not having time "for this" and told me he would call me back with a price. 2 weeks later I finally called them back AGAIN and was given the price quote but was told he didn't want to install it until MAYBE January because of the critters under houses. I already have a existing unit with ducts and didn't want to replace the ducts but he still added the cost of ducts into the price quote anyway. I told him that I had to think about it and would call him back, I figured it was time for him to wait on someone's call. They missed out on a large ticket sale that would have been paid in cash with a service contract but refused to take the time to give me a quote in a normal about of time and refused to install when I needed it but wanted to waits months instead.

Description of Work: Air Conditioning Installation Corrections.

Description of Work: Our blower motor burned up in our AC unit. We had another new blower motor on hand so we installed it. It immediately burned up. We called ACA because they had installed our unit. We explained to the technician that came out that 2 blower moters had burned up and that there may be a problem in the circuit board. He looked at the unit and said, "Yep, the blower moter burned up". He left a new blower motor which we tried to install. It did not fit and had to be returned. They did not have one in stock. We ordered another blower motor from another source and installed it as soon as it arrived. It burned up in about 5 seconds. We called ACA back and the next technician found that we had a bad relay switch which he replaced. We had to order yet another blower motor which we installed upon it's arrival. Replacing the relay switch fixed the problem. So at this point, we have purchased a total of 3 blower motors. We paid for the service call but did not fill we should have paid for the labor charges for the visits because they failed to warranty their work as advertised. In fact, we felt ACA owed us the cost of a new motor. If in fact the motor they left had actually fit, they would have had a burned up motor. We feel that the first technician failed to do his job properly and we were inconvenienced by having to do without air conditioning until the problem was actually repaired. Mostly, we are upset because ACA claims to warranty their work when in our case, they did not.

Description of Work: ACA Corp comes out twice a year to check our air conditioning and heating. We also use them for plumbing.