Apparently they determined they were not interested and stopped communications despite my repeated attempts by phone and text (as provided by one of their representatives). He said he would drive by and take a look. Afterward, they refused to correspond. I suspect they thought the house (relatively small) was not worth the effort and expense. This was a simple, straight forward remove and replace that another company did in about 5-6 hours. Perhaps the pay was not worth the expense of the crew. Even if that was the case, relay that you are not interested or that additional charges would need to apply, rather than just breaking off contact. That's the part that was frustrating. This led to a time delay in actually getting the roof replaced. This is NOT a way to do business in a small town.
Description of Work: Tried to get an estimate on a new roof. Initially, they were all in, then abruptly stopped.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John V.
05/2017
5.0
gutter repair
+ -1 more
They are very honest, and wanted to help. He put all the gutters back up for me. Very reasonable charge. Very responsive. They called the next day to see how the repair went. We had a bad rain. I had a particular problem with an leak, and they wanted to know if it had fixed the leak, and it did. They are very responsive.
Description of Work: They sent an gentlemen to fix the gutter. An emergency repair on my gutters. They re-nailed all the gutters, gutter clips, and put the downspouts on for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George G.
09/2010
4.0
roofing
+ -1 more
Large crew showed up and replaced shingles in 2.5 days. Had to replace 4 wood panels on the roof and installed 2 additional roof vents. I had requested the roof vents to be power vents but got passive vents instead. Also rust proofed and sealed flashing around the chimney. Good experience except for the misunderstanding on the roof vents.
Description of Work: They showed up on time with a massive crew. Replaced roof damaged due to cheap shingles and high winds..
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Service Categories
Roofing,
Gutters,
Chimney Repair
FAQ
UNLIMITED #1 ROOFING is currently rated 4.2 overall out of 5.