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BILLY ISAACS HEATING & AC

Heating and Air Conditioning

About us

Local Winchester Ky company since 1987. A+ rating with BBB. We service all your HVAC needs. Ky Master LIC. HM00073

Business highlights

38 years of trusted experience
Emergency Services Offered

Services we offer

HVAC

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
PayPal

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Kelly M.
07/2014
1.0
heating & air conditioning/hvac
  + -1 more
His prices went up every time yet we used him because we did not know who else to call. His response time and answering his phone became worse and worse. When we needed him to actually repair a fan motor on our air conditioner after we bought a new house he promised he would come fix it, three days in extreme heat came and went and he never fixed it. We bought the part ($450) that he was supposed to put on and other companies/business will not install parts unless you buy from them, thus leaving us with a useless part. After the third day and after Billy Isaacs sent a text message not a phone call saying he could not come fix it, I voiced my frustration with him and his service which any consumer should be allowed to do. He then responded with a very unprofessional and threatening message (again not willing to call a customer). Do not use this man, his service is not worth the price you will pay and his response time is awful.
Description of Work: We used Billy Isaacs for many years at our old house to refill Freon twice a year in out air conditioner. He never had to "fix" anything until we bought a new house and the fan went out and we asked him to fix it. Three days of promises to come fix it in extreme heat yet he never came even though we bought the part for him to install (other companies won't install parts unless you buy from them).

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$450

    Contact information

    548 Earlymeade Dr., Winchester, KY 40391


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning

    FAQ

    BILLY ISAACS HEATING & AC is currently rated 1 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    BILLY ISAACS HEATING & AC accepts the following forms of payment: Check,PayPal
    Yes, BILLY ISAACS HEATING & AC offers free project estimates.
    No, BILLY ISAACS HEATING & AC does not offer eco-friendly accreditations.
    No, BILLY ISAACS HEATING & AC does not offer a senior discount.
    Yes, BILLY ISAACS HEATING & AC offers emergency services.
    Yes, BILLY ISAACS HEATING & AC offers warranties.
    BILLY ISAACS HEATING & AC offers the following services: HVAC

    Contact information

    548 Earlymeade Dr., Winchester, KY 40391


    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM