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Joe Lay & Sons Plumbing Co LLC

Plumbing, Water Heaters, Drain Cleaning,

About us

43 Employees. Additional DBAs - Joe Lay & Sons Plumbing LLC, Lay, Joe & Sons Plumbing LLC. Additional email - service@layplumbing.com.

Business highlights

52 years of trusted experience
Emergency Services Offered

Services we offer

plumbing residential and commercial, utilities, sewer camera, cleaning & jetting.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.446 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
4%
3
4%
2
9%
1
9%


Rating CategoryRating out of 5
quality
4.6
value
4.6
professionalism
4.7
responsiveness
4.5
punctuality
4.6
Showing 26-46 of 46 reviews

WARREN R.
04/2017
5.0
plumbing
  + -1 more
unknown
Description of Work: ................................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Tricia S.
03/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: We had a toilet that sounded like it was flushing on its own. Previous plumbers kept replacing parts and charging. This plumber explained the parts being put in were for a 3 plus gallon toilet and ours was an older 6 plus toilet ... Thus the problem would continue unless the parts matched the toilet (hard to get) or we replaced the toilet. We replaced the toilet... Problem solved!
Rating CategoryRating out of 5
Yes, I recommend this pro

Chad A.
12/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Joe Lay and Sons was dispatched by our home warranty company for two plumbing issues in the last two months. The first time was for a broken water valve in the guest bathroom and the second was when our kitchen hot water dispenser quit working. In both cases the service technicians were very professional in fixing the identified problems. My wife and I were both pleased with our interactions with Joe Lay and Sons and the resulting repairs. I plan to contact them when I need plumbing services in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Joe Lay & Sons Plumbing Co LLC
Thanks [Member Name Removed] for allowing us to serve your family!!

Roseann I.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: The provider ran city water into our homes. They dug a ditch and were very professional. My husband and I are very pleased with them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim F.
09/2015
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: This is a wonderful company that will do what you ask and give you professional advice on any plumbing issue. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melody W.
09/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Came within an hour of my calling regarding a stopped up sink (others could not get to it until the next day). Was very friendly and courteous. Completed the job quickly and cleaned mess up afterwards. Would definitely hire them again, and would recommend to any one.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric S.
05/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Thought I had a troublesome toilet that kept running. Turned it off and the hissing sound continued. Called up Joe Lay & Sons. They came out and checked all 3 toilets for a possible leak and replaced the tank hardware. Turned out there was a leak in the pipe under the floor slab. They had to jackhammer a 3ft circle to get to it. Fixed the leak and filled everything back in a couple of days. I thought 450 was a great deal considering what was done. Add the initial trip and the toilet hardware. 650 was very reasonably priced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Donald F.
10/2014
5.0
plumbing, water heater repair
  + 0 more
unknown
Description of Work: The day after I contacted them they came to the house, and confirmed that the hot water would need to be replaced. They quoted a price for the water heater including installation. Before the day was over they installed the new heater and it has worked very well since. Irma Fleischer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula K.
09/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James Bradley D.
07/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg H.
06/2014
5.0
plumbing
  + -1 more
Excellent job
Description of Work: Repaired toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Thomas V.
04/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Joe was very friendly on the phone and scheduled a plumber for the following morning. Cole (the plumber) arrived on time, explained exactly what needed to be done, and all the parts that were needed. He was polite and courteous. It was a pleasure working with him. The price was reasonable, and the work was completed quickly. | |I've had different plumbers over the years, and finally have one that I can rely on and trust.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Wilbert E.
06/2012
5.0
plumbing
  + -1 more
We had a pipe spring a leak. I called and their service man arrived almost exactly when they said he would. He repaired the pipe. He explained what had happened and then offered some advice to avoid a similar problem in the future.
Description of Work: Fix a pipe that sprung a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$177.5

Lori P.
05/2012
5.0
plumbing
  + -1 more
I couldn't be happier with John and Jesse of Joe Lay & Sons. I was terrified when I found out that we had a leak in our main water line, somewhere between the meter and the house. The guys discussed the options with me and investigated the area around the meter. They were reasonably sure that the leak was near the meter, so I gave them the go-ahead to start digging. They found the leak and repaired it extremely quickly. I was so thrilled that they had investigated to find the source before going through the hassle, and expense, of replacing the entire main line. I feel like I dodged a bullet, and I have them to thank. I will definitely call Joe Lay & Sons for any future plumbing needs, including our upcoming kitchen remodel. Thank you so much!
Description of Work: Diagnosed mainline water leak (somewhere between the meter and the house). After inspection, determined that it was probably pretty close to the meter. Dug down to the line, found the leak, removed bad part of line and replaced it with new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jennifer G.
03/2012
5.0
plumbing
  + -1 more
My basement flooded with nearly every hard rain. I had estimates ranging from $6,000 to $18,000 to "waterproof" my basement. Joe Lay Plumbing came to evaluate my situation and came up with a simple, clever, effective, and inexpensive solution to my problem. I think they are plumbing geniuses! They used common sense and their years of experience to give me what is now a dry basement at a fraction of the cost of what other companies would have charged me for.
Description of Work: Repaired house foundation drainage system; installed pipe to discharge water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Virginia Y.
11/2011
3.0
plumbing
  + -1 more
Request to camera the footer drain of foundation. When performing the job and after they had used two tools at $250 each, they said they would have to dig down at each corner in order to do this. I stopped the process and settled for $250 in costs.
Description of Work: The services that I requested could not be fulfilled.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$250

Richard M.
04/2011
5.0
plumbing
  + -1 more
Joe Lay & Sons are great people to work with. We have used them several times and they have always been very responsive and courteous.
Description of Work: We had a leaking water pipe. They were very responsive and thorough. They worked with our HVAC person to get the leak repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ANGIE M.
02/2011
5.0
plumbing, water heater repair
  + 0 more
They came in first, just to inspect and see if I needed a new water heater. They were very upfront and informed me I did. They were quick and professional. The price was fair.
Description of Work: They installed a new water heater, as my old water heater was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARGIE D.
10/2010
5.0
plumbing
  + -1 more
Very fine service.
Description of Work: We had a leak under our kitchen sink, and since the pipes were all connected with the garbage-disposal, we didn't want to chance making things worse. Called Lay Plumbing (second time we've used them) and are extremely happy with the service---from the receptionist on the phone, to the gentleman who came here to the house and did the job. This is a top-notch company!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Mary Ann H.
07/2008
5.0
plumbing
  + -1 more
The water shut off valve that connects to the washing machine had been dripping for a long time. It was very rusty and the dripping was constant. I called Joe Lay and Sons on Tuesday morning and they had Randy out here by Thursday morning within the time frame promised. Randy was on time and was very professional and knowledgeable. He put on booties to protect our floors from dirt. He worked swiftly and I was very comfortable with him in our house. After he gave me the invoice, he wanted one last check to make sure the leak was fixed. He was thorough, and I appreciated the respect he had for me, the customer, and our house. I can highly recommend this company.
Description of Work: Replace water shut off valve in the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MARGIE D.
01/2008
5.0
plumbing
  + -1 more
Perfect!
Description of Work: These gentleman were absolutely wonderful. Professional service, and they totally fixed and repaired the problem we had in our guest bathroom. Can't say enough good things about them, and we will DEFINITELY use them again. They also have a commercial section as well as a residential section.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
    • 1
    • 2(current)

Contact information

110 Richwood Rd # A, Walton, KY 41094

www.layplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning

FAQ

Joe Lay & Sons Plumbing Co LLC is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Joe Lay & Sons Plumbing Co LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Joe Lay & Sons Plumbing Co LLC offers free project estimates.
No, Joe Lay & Sons Plumbing Co LLC does not offer eco-friendly accreditations.
No, Joe Lay & Sons Plumbing Co LLC does not offer a senior discount.
Yes, Joe Lay & Sons Plumbing Co LLC offers emergency services.
No, Joe Lay & Sons Plumbing Co LLC does not offer warranties.
Joe Lay & Sons Plumbing Co LLC offers the following services: plumbing residential and commercial, utilities, sewer camera, cleaning & jetting.

Contact information

110 Richwood Rd # A, Walton, KY 41094

www.layplumbing.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed