Carpets Direct, LLC

hardwood floor specialist, carpet installer, flooring contractor

About us

Carpets Direct, LLC, is your source for brilliant, high-quality flooring! Locally owned and operated, we specialize in personalized service and timely installations to ensure your satisfaction. Shop from the comfort of your home, call us for a free Estimate.

Business highlights

31 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.571 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
13%
3
1%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
4.4
responsiveness
4.5
Showing 26-50 of 71 reviews

Phil T.
03/2016
5.0
Very professional and caring business and employees. They were very considerate of my home and exceptionally clean. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,800

Daniel B.
02/2016
5.0
I dealt with Dan and his admin staff. Small company - approachable and warm. Good, local business which I like to support providing I get value and excellent service. Was a great experience. Professionals all the way. Dan helped me with choices and gave me excellent pricing. Beat all the competition and I ended up with a better look than I had planned. Got the stock in and finished the entire house of carpet and flooring done in less that a week from when I agreed to go with them. Actual work took a day! Really deserving of 5 stars.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Bill K.
02/2016
4.5
A super job by two very hard working guys along with a non-stop daughter. The moving of a great deal of old heavy furniture and office furniture had to be back breaking which was completed and returned to their same location......hard work. Only one very small forgotten job over the day and half project. Great group.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Osborne K P.
01/2016
5.0
very good job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$95,400

Debbie H.
08/2015
5.0
Owner was very prompt in coming out for estimate; installers very conscientious; office staff efficient in communicating schedule. Very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

todd w.
05/2015
5.0
Great customer service. Showed up on time and completed everything quickly and professionally. I would highly recommend Carpet's Direct for your flooring needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne M.
03/2015
5.0
A wonderful experience from beginning to end of project. No pressure. Total customer service from Dan, the owner, to the girls in the office, to the courteous & professional installers. We would definitely use this company for any future flooring projects and highly recommend them to any one planning a flooring project. We are 100% satisfied customers and will definitely be future customers as we'll. Thaks to Dan & his wonderful staff !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kirby T.
03/2015
5.0
Great communication throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Roxanne T.
01/2015
5.0
The company stated a timeline and delivered exactly on that timeline. Cleaned up professionally. Bought their own electrical equipment. I say this because other contractors have not done this. I appreciated this. Also we thought we had removed all of the small items, but we did forget a very important small item. (an envelope of cash!) The installers found it and gave it to us. What a blessing! Thank you for being honest! :)

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,544

sue k.
01/2015
4.5
they did it right!!!!!!!!!!!!!!!!!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Charlie P.
09/2014
5.0
Dan was a great guy to work with and he was able to schedule the job quickly for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Candy L.
09/2014
4.0
Dan was very professional and gave us a great price on carpet and laminate flooring. The installers called and let me know arrival times. All areas were cleaned up after installation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg B.
06/2014
5.0
The price was great and the installers did a great job! I would use them again when needing flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mohammed A.
10/2013
4.0
Very pleased with their performance. Their services will be used again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nicole P.
06/2013
N/A
Just make sure to ask about trim when getting an estimate. Cost and quality was great.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Nicole P.
04/2013
N/A
Great Job

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carl B.
07/2012
N/A
good job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Kathy M.
02/2012
N/A
The total experience after hiring Danny was awful. I had carpet and laminate installed, which is unfortunate the owner turned out to be so difficult to work with because the laminate installer did an awesome job. Danny missed measuring a room and disn't discover it until the install date, I was told it was going to ake longer to install the day before the install and also that my contractor could't be there the day of install and Danny knew he was letting them in for the laminate install. An install app't. was made for the missing room of carpet, and I was not called until they called to cancel it. Would not recommend.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
0.5


Carolyn S.
09/2011
N/A
Ericka was great. She answered all of questions and provided us with information about the product that we would not have known otherwise. The installers did a very professional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nancy B.
04/2011
N/A
Owner of Carpets Direct was very accessible and easy to work with. We had our hardwood flooring picked out within 10 minutes of his arrival, which is amazing since I wasn't sure of what I wanted! Workers showed up when expected, installed more quickly than estimated, and floor is beautiful. Lots of compliments on it. I would definitely recommend Carpets Direct to purchase and install your hardwood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Heyho M.
04/2011
N/A
excellent people to do business with

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan A.
02/2011
5.0
Very professional solved my issues at a reasonable price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
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Contact information

135 Brookwood Dr, Walton, KY 41094

http://www.carpetsdirectky.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 PM - 5:00 PM

Service Categories

hardwood floor specialist,
carpet installer,
flooring contractor

FAQ

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Sunday: 12:00 PM - 5:00 PM

Carpets Direct, LLC accepts the following forms of payment: CreditCard
Yes, Carpets Direct, LLC offers free project estimates.
No, Carpets Direct, LLC does not offer eco-friendly accreditations.
No, Carpets Direct, LLC does not offer a senior discount.
No, Carpets Direct, LLC does not offer emergency services.
Yes, Carpets Direct, LLC offers warranties.

Contact information

135 Brookwood Dr, Walton, KY 41094

http://www.carpetsdirectky.com

Service hours

Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
12:00 PM - 5:00 PM