Get matched with top bathtub restoration pros in Waddy, KY

"the worst less than 8 months still cracking and peeling asked a number of times for a refund no response from them."

"Met with a guy earlier this yr about a bath remodel. I was told to allow 90 min. 3.5 hrs later he told me “ your golden on financial part”. Which was 0 down , 0 interest , 0 payment for 1 yr. Fast forward about 2 months I get a call that said well your payment is 50 dollars more a month , your interest rate is 13 percent and you will have to start paying when the job is done. I said no forget it. The very next morning after being told no on a call I recorded this company ran my credit for a fourth time. 8 days ago I was told via text message the owner had signed my refund check and it was in the mail by another boss. Today I find out the company never cancelled the job and no check has been mailed. I will never recommend this company to anyone."

"I went to Lowe’s looking at vanities and tubs as well as lighting and flooring for my exciting project. One of the Lowe’s employees in my local store in Campbellsville gave me the Rebath brochure and told me that is the contractor they now use. For some history, I had completed and still love a kitchen remodel done by this same Lowe’s store in 2017. I spent about $20,000. 00 on that project. So, I called the number on the brochure and scheduled the sales call. Big mistake. This is not a contractor who works with you to design your dream project using Lowe’s products. Oh no, I was up sold (my bad) to a $18,000.00 walk in tub. This took my budget for anything else to be done in my bathroom. I was told that changing the size of my vanity, for example, would “not work”. I now have a very expensive walk in tub with a shower head that is not what was promised when sold. My husband told the salesman that he wanted a “rain shower” head. No, we just have a shower head. But, it’s a good thing that we do have that because our hot water heater can’t fill this tub with warm water. So, basically, I have an $18,000.00 shower that is a very small space. Water also runs off of the edge under the shower head all the time we are using it right to my old flooring that I was unable to replace. This is causing a soft spot in the wood and I’m certain will be very concerning in the near future. I tried to cancel my purchase before any work was done but I was told that I could not because it had been more than 3 days and that my tub was a “special order”. That’s not true, he showed me the brochure that he ordered it from the night that he was in my beautiful kitchen for about 4 hours. It did not require any special sizing or changes, it came straight from the listing. I called when I realized that our 40 gallon gas hot water heater couldn’t fill it and the salesman told me that he would have a plumber get in touch but that call never came. It has been about 9 months now and I am just sick that I ever heard the name Rebath. Do not do business with these people."

"I contracted Gary with Cost Cutters to remodel my bathroom. The project which included replacing the tub with a tile shower, taking the walls down to the studs and replacing with drywall, painting and installing a new medicine cabinet. Cost Cutters promised to email us a work schedule for the following week. While we did receive an email with the days Gary would be working, we were never given a timeframe that he would be working. So, we had to be home and available all day without knowing when he might show up or when he would be working until on any particular day. Our work schedules and availability were not took into consideration either. Gary did complete these tasks but his work was shotty especially the medicine cabinet install and drywall. He messed up the ceiling over the shower which he did not fix even after I pointed it out to him. The drywall is already bubbling up at the seems and there are big gaps around the medicine cabinet. Gary repeatedly told me he would make me happy with the job before he left but that was not true. He was finished with the job when he was happy with it not me, the paying customer. It didn’t matter as long as he thought it was good even after we pointed out the issues to him repeatedly. He told us he would not leave the job until we were satisfied with his work and all of our issues were corrected but that was a lie. He told us he would fix the problems but instead we were blamed for the issues that were caused by him trying to rush through the job. About half way through the project it was like anything to get done with my job as fast as possible to move on to the next job. We would not recommend Cost Cutters and will not be using them for any future jobs."