I was very disappointed in the level of customer service from this location. The sales rep came and measured our project. We told him we wanted the blinds to go all the way past the door frame. Since it was a large opening, they had the installers come to verify his measurements. Again, we noted that the blinds should clear the door frame. But when the blinds arrived, they didn't clear the door. Then we waited 3 more weeks for the new one to come in. They insisted that I had to pay extra for the difference in size, which is ridiculous. On top of that, we had another blind that they installed that was too long. My husband got into a heated argument with them that he wanted it fixed before they fixed that one. For customer service, this place stinks!
Description of Work: Window treatments purchased and installed
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$1,800
Merle .
09/2017
1.0
window treatments
+ -1 more
Made initial contact through their web site and requested a contact. Waited and waited but nothing from them. I then called the local number and they apologized and set a meeting for 9:30 am. Their rep was a no show after I waited until 11:00. No contact at all. Very disappointing.
Description of Work: Wanted blinds for six windows.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kiranpal S.
06/2017
5.0
window treatments
+ -1 more
Great, thank you!
Description of Work: Fixed blinds
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ashley B.
06/2017
4.0
window treatments
+ -1 more
Our experience was great. We had a great experience, but we decided to go with a less expensive company with the same quality of blinds.
Description of Work: New blinds
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Mark R.
05/2017
5.0
window treatments
+ -1 more
Great -- from initial sales consultation through installation; everything was easy and painless.
Description of Work: New window coverings (blinds and shades) throughout our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Kristina T.
06/2015
5.0
window treatments
+ -1 more
unknown
Description of Work: Good quality and fantastic customer service!
Rating Category
Rating out of 5
Yes, I recommend this pro
danita M.
07/2014
5.0
window treatments
+ -1 more
They were great. Good service. Came out with many books to look at different shades and blinds. Helpful in picking something out. Quick order and quick installation. I would recommend their service.
Description of Work: Installed a double decorative blind
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$457
Dave M.
02/2013
5.0
window treatments
+ -1 more
Great job installing
Description of Work: We were looking for a shear of some sort for our sliding glass door that would roll up or slide to the right when open. After couple hours with the salesman (so much to choose from) we decided on woven woods. They are the best value without spending a great deal of money. The installer was great and hung them perfectly.
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Service Categories
Window Treatments
FAQ
BUDGET BLINDS is currently rated 4.3 overall out of 5.
No, BUDGET BLINDS does not offer free project estimates.
No, BUDGET BLINDS does not offer eco-friendly accreditations.
No, BUDGET BLINDS does not offer a senior discount.
No, BUDGET BLINDS does not offer emergency services.