M&M

Mike Middleton and his small team were with us for nearly 3 months on this large project and we could not be more happy with the final outcome. This is the first time we have ever had work done by a contractor who we felt genuinely pleased to have working in our house, who became a friend over the weeks and who translated our requests so accurately into reality. Mike provides very competitive quotes and is very accomodating when small changes are needed to the job scope, wherever possible he absorbs the cost unless additional materials or significant time are required. I felt 100% safe and confident with Mike's financial handling of the project unlike other contractors whom you often feel need to be closely watched in this area. The team proved skilled in updating both old (1906) and newer structures and knew when to tackle tasks themselves and when to call in other expertise (rarely). The ability to match or integrate period trim, door or hardware, often by sourcing pieces from architectural salvage suppliers was also a huge benefit as we would have lacked the ability to do this ourselves. Quality was self-monitored with the guys being their own strongest critics and often spotting issues before we did and rapidly taking care of things; its fair to say they often did not feel comfortable going home at night unless all the key tasks were 100% right. Of particular note was the teams ability to spot and suggest small changes to the job as things progressed, often associated with previous work updates (trim, small electrical installs, plumbing etc.) so the overall job would not have any lower quality spoilers. The project progressed to time, aside of the inevitable items we added along the way which extended the scope by a week and when things were behind extra hours were worked to rapidly bring things up to date. After completion Mike is keen to stress he will return for those small touch-up jobs which always surface after the fact; again the stress here is on 100% satisfaction and nothing less. Communication, whether verbal or texted (often with photo's of progress when we were away) was excellent, care was taken to protect the house during the job and also clean up at the needed intervals The most important point however in the entire process was that with M&M Remodeling you get the teams 100% focus. Jobs are handled in sequence and you are never left guessing where people are and what other jobs they are running in parallel. If rarely a secondary job is on the books Mike gives you very advanced warning and it is arranged to have as little impact on your job as possible. In summary Mike, Joe and Justin are a superb team who do reasonably priced work with strong attention to detail, have the ability to handle both new and old properties, are a joy to have a round the house and whose flexibility and work ethic make them the best we have ever used. We will certainly use them again and cannot recommend them strongly enough to others.