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BETTER CARE CARPET

Carpet Cleaning, Upholstery Cleaning

About us

CHOOSE US FOR PROFESSIONAL CARPET CLEANING IN THE GEORGETOWN, LEXINGTON,FRANKFORT, VERSAILLES KY AREA Better Care Carpet & Upholstery Cleaning Inc. is committed to keeping your floors looking and smelling fresh and clean. Since 1999, we've been providing carpet cleaning, upholstery cleaning and water extraction services to our clients in the Georgetown, Lexington, KY area. Owner Kevin Hillard has over 25 years of cleaning experience. No matter what job you hire us to do, you can count on us for honest, efficient service.

Business highlights

25 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Carpet Cleaning, Upholstery Cleaning, Water Extraction Services, Commercial Services

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.029 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 29 reviews

mari E.
04/2021
5.0
carpet cleaners
  + -1 more
So easy to schedule, prompt arrival for our appointment. I received a call the night before our service to be sure he had the right directions. Carpets are clean and smell great! Owner is a very friendly.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

shelia M.
03/2021
5.0
carpet cleaners
  + -1 more
These guys were very professional, friendly, reasonably priced and came to us when no one else would. The carpets look amazing! I highly recommmend!!
Description of Work: carpet cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Ric H.
02/2021
5.0
carpet cleaners
  + -1 more
It is so difficult to find people these days that you can trust and do amazing work and exactly what you were expecting! I can tell you that this company goes above and beyond. They far exceeded all of my expectations! I will never use anyone else!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Trudy W.
01/2021
5.0
carpet cleaners
  + -1 more
Better Care was on time. Got the job done and was out in no time. Very pleased with their work.
Description of Work: Pet stained carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brittany W.
01/2021
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Kevin and Devin were both friendly and professional. The service was completed as expected. They arrived on time and finished the job in a timely manner. My carpet and couch look great!
Description of Work: carpet & upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

debbie V.
01/2021
5.0
carpet cleaners
  + -1 more
Great and very professional my husband and I are very pleased
Description of Work: carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Jennifer O.
08/2020
5.0
upholstery cleaning
  + -1 more
Kevin was responsive in communicating and timely in his arrival to the job. Both Kevin and his son were polite and professional. They explained what they did, and why they did it. They did NOT over-promise nor did they under-deliver. It was refreshing to have a transaction go so smoothly. I was treated like a customer. They provided services in a timely and efficient fashion; they did exactly what they said they would do. And, the price that I was quoted was the price that I was charged. I will definitely be using them again.
Description of Work: Upholstery Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

George P.
08/2020
5.0
carpet cleaners
  + -1 more
Kevin & Devin are awesome. I needed things done in a tight time frame and they accommodated my request. Very reasonable rates. Prompt, courteous with COVID safety precautions. Highly recommend their carpet cleaning services.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Debbie L.
07/2020
5.0
carpet cleaners
  + -1 more
Came earlier than expected..that was great. Very friendly and told us ways to take care of carpet. What spot remover to buy. Did a great job, will definitely have them again.
Description of Work: carpet cleaning and pet stain removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Charlotte S.
02/2020
5.0
upholstery cleaning
  + -1 more
They are so incredibly friendly! They were also on time, speedy, And managed to get out 4 years of life (dogs, cats, and moving) from our sofas. They look like new now! I would highly recommend them to anyone!
Description of Work: Upholstery Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Gloria C.
02/2020
5.0
carpet cleaners
  + -1 more
Took care in protecting furniture and did some moving. He did good job removing stains and the carpet looks great.
Description of Work: cleaned family room, stairs , a landing and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

katlyn C.
02/2020
5.0
carpet cleaners
  + -1 more
Awesome! Kevin (the owner) and his son did an excellent job with all bedroom carpets. They were prompt, professional and efficient. I would highly recommend their company/service to anyone!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Kevin F.
02/2020
5.0
carpet cleaners
  + -1 more
It went really great. You did a really good job.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

John R.
02/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Great! Prompt and professional job with outstanding results.
Description of Work: Carpet cleaning, upholstery cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Ahn G.
02/2020
5.0
carpet cleaners
  + -1 more
Kevin( owner) and better care carpet is the best. We first hired this company to shampoo our carpet at Georgetown college back in 2018 and ever since they have never failed our expectation. reasonable price, time flexible and the heart they put through their job. I am sure Georgetown college shall continue to work with better care Carpet in the next 5-10 years easily. This company is the best. 100% recommended.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Bridgette H.
02/2020
5.0
carpet cleaners
  + -1 more
The service was amazing! The guys that cleaned the carpets were very professional! I will definitely be giving them a call back!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Megan A.
02/2020
5.0
carpet cleaners
  + -1 more
Amazing very professional The only carpet cleaning Business I’ll use
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

josh T.
01/2020
5.0
carpet cleaners
  + -1 more
I would recommend Better Care to anyone that needed carpets cleaned. Excellent service, great people, and the carpets always look amazing. I’ve been using them for years and I always get A+ service!
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric Q.
01/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Better Care Carpet Cleaning, is the best carpet cleaner in Central Kentucky. Kevin, the owner, takes excellent care of his customers, takes pride in his work, and is always friendly and courteous. We have used Better Care for over 15 years.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana M.
01/2020
5.0
carpet cleaners
  + -1 more
Kevin . Work is Excellent. Never have we had a bad job . If you want your carpet done right. better care is the best .
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Jamie B.
01/2020
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Bettercare is a top notch company. All employees are very personable and professional. They do quality work at very reasonable prices. Would not hesitate to recommend them and infact I have many times.
Description of Work: Carpet Cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

joy H.
01/2020
5.0
carpet cleaners
  + -1 more
We were thrilled with Better Care Carpet! Kevin called on the way and was on time. He was friendly and kind and he did a fantastic job on our carpet. We definitely will use them again and will recommend them.
Description of Work: clean area in livingroom
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BETTER CARE CARPET
Thank you [Member Name Removed],I'm glad we could help

Carla S.
01/2020
5.0
carpet cleaners
  + -1 more
It went very well, super nice people and did a great job
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Ronald S.
06/2013
5.0
carpet cleaners
  + -1 more
I called Kevin on the recommendation of a neighbor who's used Better Carpet Care a number of times. When called, Kevin provided an estimate for the area I needed cleaned and stuck to it. He and his son arrive promptly as scheduled and did an excellent job cleaning a dirty carpet. Kevin also did scotch guard protection. All in all a great experience.
Description of Work: Cleaned carpet in four rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sarah P.
07/2011
5.0
carpet cleaners
  + -1 more
My employer has used Better Care for a few years and I decided to use him for our home. I have used this company three times now. Kevin is the owner and he is very courteous and professional. When he comes into our home he checks out our carpet for us and looks for any signs of wear or areas that we could improve on. For example this last time he noticed that one of our carpet strips was broken (the metal piece that goes between the carpet and the tile floor.) He told us what to do to fix it and where to get the product. I believe he extends the life of my carpet by his care. I have used Stanley Steamer in the past as well as other local companies. Kevin at Better Care gives the quality cleaning service of a national company with the care and better pricing of a local company. I would highly recommend him to anyone!
Description of Work: Steam cleaned our carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$108
    • 1(current)
    • 2

Contact information

870 Snavely Rd, Stamping Ground, KY 40379

http://bettercarecarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

BETTER CARE CARPET is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

BETTER CARE CARPET accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, BETTER CARE CARPET offers free project estimates.
No, BETTER CARE CARPET does not offer eco-friendly accreditations.
Yes, BETTER CARE CARPET offers a 10% senior discount.
Yes, BETTER CARE CARPET offers emergency services.
Yes, BETTER CARE CARPET offers warranties.
BETTER CARE CARPET offers the following services: Carpet Cleaning, Upholstery Cleaning, Water Extraction Services, Commercial Services
Ask for details

Contact information

870 Snavely Rd, Stamping Ground, KY 40379

http://bettercarecarpetcleaning.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM