V-Tech Construction

DO NOT USE THIS COMPANY. On 11/16/17 I contracted with Mark Vaughan of V-Tech Construction, Somerset, KY to tear off my old roof and to re-roof my house. I was charged $7500 for this job with $3750 paid at contract signing with the remainder due at completion. Part of the sales pitch was that V-Tech was a local company using local workers. Mr. Vaughan also said there was a 5 year warranty on parts and labor for the job. My contract was evidently then sub-contracted without my knowledge to another local roofing company with which I had no contact. The job was completed and the final payment was made on 12/6/17. All payments were made by check to V-Tech. On 9/14/20 I noticed that a section of shingles had detached and partially slid off of the roof. It looks like that particular section was insufficiently nailed down. This section measured approximately 4'x6'. I called Mark Vaughan and described the problem and he texted me back promising to "check it out this week." After not hearing anything back I again texted messaged Mr. Vaughan on 9/26/20 to see if he had checked it and his response was that "it was on my schedule for Tuesday (9/29/20)." I sent a follow-up text on 10/14/20 to which there was no response. I contacted Mr. Vaughan again on 10/19/20 and told him I really needed to get something done on this before it caused further problems. His response was "I promise you I will get by there this week and get it taken care of." It is now 11/11/20 and there has been no further communication from Mr. Vaughan and no work has begun to alleviate the problem. As far as I know Mr. Vaughan never looked at the problem section of shingles. A BBB complaint has been filed against the company but they have declined to reply to the BBB.

Lie to you and rip you off. Learn by my mistake. I wouldn't let these guys change my garden hose now. You won't be able to reach them when you need too either. Told me a price to get my business then charged me much, much more in the end. Told me they were using 50 year shingles and used 30 year. I know this because I had to go get more with the crew they hired that actually done the work.

Did not install correctly! Place screws in between ridges. Did not place spacers under metal roof. When we contacted the owner we were accused of just trying to get money from him. The insurance company was familiar with him and gave a big sigh. Owner refused to answer if he was insured or bonded when we were originally told he was. He would not come out and assess work performed.

Never showed up after paying a deposit and offered more excuses than I can count. Now they don't return calls since they know I want my deposit back for not starting work.

V-Tech repaired water pipes, drywall, removed damaged living room carpet, then installed a beautiful wood finish floor. I had damage to my AC duct work under my house that they were able to repair also. All work was done in a timely matter. Mark Vaughn knows what he is doing!

unknown

they did everything you in a timely fashion. and their quality of work is extremely great