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Action Overhead Door, Inc.

Garage Doors, Doors

About us

Additional phones - (270) 763-6868, (502) 349-6862, (502) 633-4832. Additional email - actionohd@hotmail.com.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial installation of overhead doors, gates & operators.

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.928 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
14%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 28 reviews

John G.
05/2024
5.0
garage doors
  + -1 more
Very fast and efficient I called on Tuesday afternoon the next day Wednesday morning they were here installer was very professional and efficient big thanks to action overhead door for replacing my residential garage door opener with the new master lift door opener with camera and linked to my Q app
Description of Work: Had the new master lift my Q, garage door opener installed, and new nylon rollers for the door super quiet, very pleased

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$910

Lois B.
05/2017
5.0
garage doors
  + -1 more
Very well. Polite, professional, knowledgeable installers completed the job efficiently.
Description of Work: Install new garage door and opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Janet G.
11/2015
5.0
doors, garage doors
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Kathryn M.
09/2015
4.0
garage doors
  + -1 more
We would use them again in the future.
Description of Work: We used Action Overhead Door.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Peggy M.
08/2014
5.0
garage doors
  + -1 more
I called on Aug 2 and was told he'd come sometime in the morning on Aug 4. I called early (8:30 am) and was told I was 2nd and they also called me when he was on his way. The guy was very polite and did the job professionally. I don't know what the prices are for this job but I was satisfied.
Description of Work: Garage door would not go up, replaced broken spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Chad W.
06/2014
5.0
garage doors
  + -1 more
They were very quick to get us an estimate, and were by far the cheapest estimate we received. We are waiting for the garage floor to be poured so we have not had the work performed yet but they have completed work for my family and it is of great quality.
Description of Work: Garage doors and openers for new construction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,340

TODD M.
02/2014
5.0
garage doors
  + -1 more
It went wonderfully. No complaints.
Description of Work: Removed existing garage door and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Jeffrey S.
06/2013
5.0
garage doors
  + -1 more
My garage door totally messed up - off the tracks, not level, bent a couple pieces. It was so bad, I thought at first someone tried to break into our house. Called Action Overhead door, who had replaced a spring a few years ago and had strategically placed a sticker on the inside of the door. This was around 5:30pm on a Friday evening, but someone answered within a couple of rings and set me up for a Saturday morning appointment. He explained that they did charge an overtime rate for weekend work, which I expected and did not mind. 30 minutes later, "Bob" the technician called me to confirm the appointment and even offered to come that evening on his way home if I needed him to. Wow. I stuck with the Saturday AM appointment, and Bob arrived just a few minutes after 9am. Within an hour, he had repaired the door and even reinforced part of it to help prevent further problems. He (correctly) cautioned me about removing a piece that was under tension from the spring (I did) that could have caused injury. He adjusted the tracks, lubricated everything and my door was opening and closing smoothly. My total bill was $238, including the overtime charge ($100) and parts. I was happy with the bill, the fast response and my garage door is working great. Action was responsive, and Bob the tech was knowledgeable, friendly and genuinely concerned about my safety (Bob, I won't do that again, promise).
Description of Work: Fixed broken garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$238

Catherine M.
05/2013
5.0
garage doors
  + -1 more
They were prompt and professional. They ordered the doors because it wasn't a standard color and said it would take two to three weeks to get them in. After two and a half weeks they called to tell us they were in and two days later they were installed. Overall I was very happy.
Description of Work: Action overhead installed two new garage doors in place of my old wooden ones. They removed and hauled away the old ones and installed all new hardware and weather stripping. They also installed two new openers and a keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,960

Maria M.
03/2013
5.0
garage doors
  + -1 more
Mr. Driver gave me a detailed and informative estimate. Order estimate was just as they promised. They were prompt on day of installation and the work was done very well. No complaints and all personnel were very pleasant and professional to work with.
Description of Work: Very Prompt. Detailed estimate and answered all questions in detail. Doors have lived up to all specs. Wouldn't hesitate to refer this company to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Christopher L.
03/2013
5.0
garage doors
  + -1 more
Was an hour late but was professional once arrived.
Description of Work: They came and replaced my garage door with a new steel insulated garage door. This included new rails, torsion spring and fittings around the edge of the door. Made adjustments and the new door is much quieter than the original.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

amy B.
02/2013
4.0
garage doors
  + -1 more
Fantastic..from initial phone call to estimate to installation.
Description of Work: Action was recommended by a contractor. They came out the day they said to estimate installing a new garage door, showing me several styles that would work. The work was done on time and on budget. When we had a minor issue, they came right out to fix it. I would highly recommend them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

G.R. S.
01/2013
5.0
garage doors
  + -1 more
Great service. Promptly arrived as scheduled and completed quality service. Would use their service again!
Description of Work: Inspected failed garage door opener and determined it was a broken coil. The technician didn't have the part on his truck, so he made a temporary fix to allow the garage door to open until he could come back the next day with the new coils.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$254

Timothy L.
12/2012
5.0
garage doors
  + -1 more
I called on a Friday evening, a service call was promised for Saturday morning. The Technician called before coming to the house and arrived within the designated time frame.
Description of Work: The spring on the garage had broken and could not be raised. The technician replaced the spring and reattached the broken gide wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

Diane R.
09/2012
5.0
garage doors
  + -1 more
They were able to come out and give me an estimate the day I called. They told me I could have it repaired and gave me the cost for that. Then they gave me several options for a new door. All of the prices were less than the other 3 companies I checked. Once I decided, they were out within a few days and did a great job.
Description of Work: Replaced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

gordon S.
08/2012
5.0
garage doors
  + -1 more
It is great to deal with a company that does a good job from start to finish. They care about their customers and want them satisfied.If you need a garage door they should be the first one to call. Great price and timely service.
Description of Work: Installed insulated garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,085

Wendy N.
03/2012
5.0
garage doors
  + -1 more
The technician was prompt and everything installed to our liking.
Description of Work: We had 2 garage door openers installed on our double garage doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Michael W.
03/2012
5.0
garage doors
  + -1 more
My trouble shooting wasn't cutting it. They diagnosed the problem right away and got the door working again in 10 minutes.
Description of Work: Replaced two spring pulleys and lubricated all three garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

Aram C.
03/2012
5.0
garage doors
  + -1 more
They did a great job. No problems to date but it's only been a week. I would recommend. The installer was here on time. Did an excellent job of installing the opener. My wife and I are very happy with the job that they did.
Description of Work: Installed a garage door opener. This was a cupon purchase and install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Keith & Teri Z.
08/2010
4.0
garage doors
  + -1 more
The project lasted a couple of days due to Action depleting their supply of Storm Shield. However, they found some (Storm Shield) and promptly responded to finish the project. There was one issue that developed when the garage door was pushing down on the storm shield as the glue was drying. The garage door pushed the Storm Shield forward to much. I had to correct this by placing a weight against the Storm Shield so that when the garage door was closed it didn't move the Storm Shield until the glue dried. A few days later we had a huge storm that caused a lot of rain and wind. The Storm Shield prevented water from seeping into the garage.
Description of Work: Action Installed 16' of storm shield and a door bottom rubber seal with the general service and adjustment of door. This service took place over a couple of days due to a lack of Storm Shield product that was on order.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$220

Benjamin W.
05/2010
5.0
garage doors
  + -1 more
The guy that came out even went an extra step and lubricated it and doubled checked everything to make sure it was working. It went very well. They came out within a couple of hours.
Description of Work: I used Action Overhead Door because the cable on the garage door that goes around the spool on the right hand side had come unraveled. Half of the door was up and the other half was down. They came out and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Paul I.
03/2008
5.0
garage doors
  + -1 more
Very very satisfied. Their flexibility and great communication was only exceeded by the quality of their work.
Description of Work: Came out to trouble shoot a garage door opener that would no longer work. Determined that it was broken beyond repair. Scheduled a return visit to install new opener. Came the next day and installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

06/2006
5.0
garage doors
  + -1 more
THEY WERE GREAT. I CAN CALL THE NUMBER ANYTIME AND THEY ANSWER EVERY TIME. THE GUY ANSWERED ANY QUESTIONS I HAD. HE WAS REALLY FAST. HE DIDN'T HAVE THE SIZE I NEEDED, SO HE UPGRADED MY SPRING FOR FREE.
Description of Work: THEY REPLACED THE SPRINGS FOR THE GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

06/2006
5.0
garage doors
  + -1 more
THEY WERE VERY PROFESSIONAL. THEY ANSWERED ALL OUR QUESTIONS AND DID EXACTLY WHAT THEY SAID THEY WERE GOING TO DO, SO IT WAS A VERY GOOD EXPERIENCE.
Description of Work: THEY DID INSTALLATION OF THE GARAGE DOOR OPENERS. THERE WERE TWO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

06/2006
4.0
garage doors
  + -1 more
THEY WERE GOOD. THEY DID WHAT THEY SAID THEY WERE GOING TO DO AND THEY CHARGED ME WHAT THEY SAID THEY WERE GOING TO CHARGE. THE GARAGE DOOR WORKS FINE. THEY GOT HELD UP IN TRAFFIC AND WERE LATE, BUT THAT IS NO REASON NOT TO USE THEM. EVERYONE GETS STUCK IN TRAFFIC AT SOME POINT.
Description of Work: IT WAS REPLACEMENT OF A SPRING IN THE GARAGE DOOR. IT TOOK MAYBE AN HOUR TO COMPLETE THE TASK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$110
    • 1(current)
    • 2

Contact information

375 Beech Grove Road, Shepherdsville, KY 40165

actionoverheaddoor.com

Service hours

Sunday:
Closed
Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Action Overhead Door, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 6:00 AM - 5:00 PM

Tuesday: 6:00 AM - 5:00 PM

Wednesday: 6:00 AM - 5:00 PM

Thursday: 6:00 AM - 5:00 PM

Friday: 6:00 AM - 5:00 PM

Saturday: Closed

Action Overhead Door, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Action Overhead Door, Inc. offers free project estimates.
No, Action Overhead Door, Inc. does not offer eco-friendly accreditations.
No, Action Overhead Door, Inc. does not offer a senior discount.
Yes, Action Overhead Door, Inc. offers emergency services.
No, Action Overhead Door, Inc. does not offer warranties.
Action Overhead Door, Inc. offers the following services: Residential and commercial installation of overhead doors, gates & operators.
NA

Contact information

375 Beech Grove Road, Shepherdsville, KY 40165

actionoverheaddoor.com

Service hours

Sunday:
Closed
Monday:
6:00 AM - 5:00 PM
Tuesday:
6:00 AM - 5:00 PM
Wednesday:
6:00 AM - 5:00 PM
Thursday:
6:00 AM - 5:00 PM
Friday:
6:00 AM - 5:00 PM
Saturday:
Closed