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Simply Clean

House Cleaning

About us

I offer residential cleaning services. I charge by the job. It usually takes between 3-4 hrs. to clean a house depending on the size and state of the home. The average cost is $120 a cleaning. I provide the cleaning supplies which can include green cleaning products upon request. I am rarely at the computer so the best way to reach me is by phone.

Business highlights

13 years of trusted experience

Services we offer

I will clean your house from top to bottom and everything in between.

Services we don't offer

I do not do laundry

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.946 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 46 reviews

Charles S.
07/2017
5.0
house cleaning
  + -1 more
Excellent housecleaner. We had just moved into our new house and needed it cleaned up a bit after our contractor was finished working and from the previous owner's lack of having detail cleaned it. Gena took exactly as much time as she quoted, charged exactly what she said she would, and the job was done professionally and very well. I will be hiring Gena again.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Simply Clean
Thank you for taking the time to write a review. I appreciate it and wish you all the best in your new home. Take care, Gena

Debra S.
04/2017
5.0
house cleaning
  + -1 more
They do a very thorough job and are very dependable. Their scheduling is also flexible and they are very professional.
Description of Work: They come every two weeks and did some light housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Simply Clean
Thank you [Member Name Removed]! I truly appreciate your business!

Chris T.
10/2015
5.0
house cleaning
  + -1 more
Gena did a fantastic job. Was very thorough and professional.
Description of Work: Gena cleaned the bathrooms and the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

08/2015
5.0
house cleaning
  + -1 more
They do excellent work. I am very pleased with their work and I'm going to continue using them.
Description of Work: I used the services of Simply Clean. They do the house cleaning. I used them for four hours.
Rating CategoryRating out of 5
Yes, I recommend this pro
$30

Katherine O.
07/2015
5.0
house cleaning
  + -1 more
Excellent service and very professional. Would definitely hire again!
Description of Work: Cleaned home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Simply Clean
Thank you [Member name removed], I appreciate your business. Take care, Gena

Lauren W.
06/2015
5.0
house cleaning
  + -1 more
Simply clean has been cleaning my home for over a year, I have been throughly pleased with their service. Both Jackie and Gena are extremely professional, thorough and overall do an outstanding job cleaning my home. I have since moved and am fortunate that we can continue our relationship.
Description of Work: Bi weekly cleaning for over a year

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

James B.
10/2014
5.0
house cleaning
  + -1 more
They are the best! Great attention to detail. We've tried several housekeepers in the past, but none come close to the overall value we feel we get from Simply Clean. Consuelo typically does the cleaning and she is great. They also do a great job of working around our schedule when we have a sick kid or something unexpected comes up. We would highly, highly, highly recommend Gina, Consuelo, and Simply Clean!
Description of Work: We have had them cleaning our house on a bi-weekly basis for a couple of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Simply Clean
Thank you so much for your review. Your family is a pleasure to work with.

Gerry A.
04/2014
5.0
house cleaning
  + -1 more
Went good. The girl showed up on time and did a really good job!
Description of Work: Cleaned my House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Simply Clean
Thank you (member name removed), I appreciate your business and I'm so happy that you were pleased with the job Amy did. If you have future needs we would love to serve you. Thank you again

Laura T.
02/2014
5.0
house cleaning
  + -1 more
After using three other "top rated" companies on Angie's list, I have finally found a company that is professional, punctual, courteous and excellent when it comes to cleaning and detail. Gena gives a fair estimate which is of course based on time and the size of the house, she does the initial cleaning herself so that she knows the house and she is very fair on pricing. I was thrilled when she said that (of course) they dust blinds and wood work during regular cleanings. This was after being told by two other companies that this is only something they do during a "deep clean". I can honestly say that I did not find anything that was not cleaned to perfection (and I'm a little OCD about it). I am SO happy to FINALLY have found Simply Clean.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Teresa W.
02/2014
4.0
house cleaning
  + -1 more
The owner came to my house and gave me a price estimate for cleaning my house the first time ($120) and then a rate for a bi-weekly service. When they came to clean, she came herself with another lady and they did a great job. No complaints about the quality of their work. I thought at the time it was the best cleaning I'd ever gotten at that house, and I've been through several services. She quoted me $120. Then when she left, she didn't want me to give her a check, which was a bit odd. Later I got an invoice for $30 more than we'd agreed on. She said t was because it took longer. Which would have been fine if she'd asked me, "Hey, do you want to pay an extra $30 for me to stay another hour?" or if she had quoted the job as an hourly rate in the first place. I wouldn't have quibbled. But she quoted it as a single job for a single price, and didn't ask my permission about going over that price, just sent me an invoice later. That felt sneaky, and left a bad impression. I did not pay the extra $30. I sent a check for the agreed on $120 and she agreed to that with only a little grump. My big problem came because I had agreed to a regular service, and the only time slot she said she could give me was at 8 a.m. on a particular week day. I have a new baby (1 month old at the time), and getting myself and the baby and the house ready at 8 am was quite an achievement, only to have them call at 7:50 and tell me they weren't coming. They did that TWICE. The second time I declined to re-schedule, and I have not used their service since.
Description of Work: 5 hours of house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$120

Response from Simply Clean
I'm sorry about your dissatisfaction. I do apologize. I do remember the first cleaning saying that we were going over the 4 hrs. that I had estimated and that you said it was fine. That is why I sent the invoice for the full 5 hrs. that we worked. I did agree to $30 less because you were unhappy and didn't remember our discussing going over. I've tried to have the attitude that the customer is always right. Also, at that time, I explained that you lived an hour away from me and that the only way that we would be able to provide you service was if another employee who lived 20 min from you would agree to cleaning your house. She did agree to clean for you and then the day of the cleaning had a sick child so we rescheduled. The day of the reschedule she called me and quit. I did try to call to explain that we would not be able to provide service but got the answering machine and never received a call back to explain. I do hope that you can find a service that will be able to provide the help you need, especially with the challenge of having a new baby. I just want you to know that I tried my best to help and to treat you fairly. I still have yet to receive the payment.

Amy D.
01/2014
5.0
house cleaning
  + -1 more
They where amazing! I loved how understanding she was and fulfilled all of my request! Great company and great pricing
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Sarah O.
01/2014
5.0
house cleaning
  + -1 more
She came to our home for a walk through and gave us an estimate. I hired her for a single service. She cleaned our home after we moved out. She did an excellent job, was very friendly and professional, and I was impressed that she was able to squeeze our last notice request in at an early morning hour to accommodate us. I would definitely hire her again if we still lived in town.
Description of Work: Post move out cleaning of 3,000 sq ft home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Simply Clean
Thank you [member name removed], best wishes to you and your family

NORMAN E.
12/2013
5.0
house cleaning
  + -1 more
You won't be disappointed if you call Gena at Simply Clean. She's been cleaning our 3 bedroom 3 bath home with finished basement for several months and we could not be happier. She's prompt, efficient and extremely careful of items that are valuable. She's also the only house cleaner I've hired that actually cleans the house as fanatically as I do. Additionally she is open to using cleaning supplies of my choice that I prefer and puts up with our 5 cats that virtually stalk her while she's here. She is busy from the time she arrives till the time she leaves and when she's finished the house is absolutely spotless. She's also been very accommodating when I need to schedule different dates due to house guests which makes my life so much easier. I've already told her she simply can't move or leave the area because we can't live without her services. It's my hope we can use her services for a long time to come.
Description of Work: Cleans the entire house inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Simply Clean
Thank you so much for your positive review. I enjoy cleaning for you and I'm happy that you are pleased with the results. Take care

Tina M.
12/2013
3.0
house cleaning
  + -1 more
Owner very professional and quick turn around time on cleaning. Price great. Only issue was the actual finished product of the cleaning person sent. Not impressed and underwhelmed and the point is the cleaning so I would have to say overall a C.
Description of Work: Owner very professional and quick turn around time on cleaning. Price great. Only issue was the actual finished product of the cleaning person sent. Not impressed and underwhelmed and the point is the cleaning so I would have to say overall a C.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$120

Response from Simply Clean
I'm so sorry to hear that you were not pleased. You are right, it should be clean so that you get what you pay for. I only wish that you would have let me know that you were not satisfied so that I could have made it right. I did email and call to see if you were pleased and never got a response. Again, I'm sorry for your experience. That is not the way I would like to treat my clients. If we can make it up to you in some way, please call. Thank you

George B.
09/2013
5.0
house cleaning
  + -1 more
Gena did a superb job; on time, friendly, and professional. We are already scheduled for the next cleaning. I highly recommend. My wife and I could not be more pleased.
Description of Work: thorough house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Simply Clean
Thank you so much for your feedback. I appreciate your business and look forward to working with you.

Margaret D.
09/2013
3.0
house cleaning
  + -1 more
Had trouble getting in touch initially. I had a typo in my cell number and then she had a typo in hers. When we did eventually speak, we agreed to meet to get a better estimate for costs. We planned a date to meet, but she called back a day later and cancelled. She indicated her staffing had changed and she can no longer take on any additional business.
Description of Work: Service never performed.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$120

Response from Simply Clean
I'm sorry I wasn't able to meet your needs. I've discovered that my biggest challenge as a small business owner is finding enough good workers to hire to meet and keep up with the demand. I'm always looking for those who I can trust to do a great job and hope to be able to call you back if I'm able to serve you. Thank you for your time

Robert G.
08/2013
5.0
house cleaning
  + -1 more
Gina and her staff do a great job. I would recommend here to anyone in the Shelbyville area. They arrive when scheduled and calls whenever there is any kind of issue. Her price is very reasonable for the work done.
Description of Work: Comes once a month for me for about the last five months to clean the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

James B.
06/2013
5.0
house cleaning
  + -1 more
We have finally found a great house cleaner! We have been using Simply Clean for about 3 months for bi-weekly cleaning and have been extremely happy with the results each time. Other cleaners we have tried charged more and cleaned less. Would highly recommend to anyone.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Simply Clean
Thank you so much for your comments. It is a pleasure doing business with you and we hope to continue to meet the needs of your family.

Tom F.
04/2013
5.0
house cleaning
  + -1 more
She comes bi-weekly to clean. Usually punctual. We have been using Simply Clean for about a year with great results
Description of Work: A quality company doing excellent work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Carol Beth M.
04/2013
5.0
house cleaning
  + -1 more
I have had my house cleaned by individuals for about 6 years now and have never been satisfied - until now. For the first time since owning a home, I have found someone who has the same cleaning philosophy as I do. Gena and her staff do a wonderful job and I am so thankful I joined Angie's List so that I could find her. My mother cleaned other people's homes for years and knows what a clean house should look like. When I made the comment to her that my new house cleaner was arriving the next day (I am on a 2 week rotation), she remarked that she thought the house had just been cleaned! I am very pleased and hope to have a long relationship with Simply Clean.
Description of Work: Housecleaning - from ceiling fans to base boards and everything in between.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Robert G.
03/2013
5.0
house cleaning
  + -1 more
They have done a great job. They show up when they should and did an excellent job. I will be using them on a regular basis.
Description of Work: Cleaning for my patio home, did a great job,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Karen P.
03/2013
5.0
house cleaning
  + -1 more
Very thorough and professional.
Description of Work: Cleaned the first floor of house which contained kitchen, three bedrooms, two bathrooms, dining room, and family room. Very nice, family based business. Brought their own cleaning supplies but used my vacuum. Excellent work. I am having them clean on a regular basis for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Marian L.
02/2013
5.0
house cleaning
  + -1 more
Gena came over on Monday to give me an estimate of 1) a thorough initial cleaning and 2) set up a schedule for future cleanings and discussed prices. Her rate is $30 an hour. Tuesday, Gena and an assistant spent about 4+ hours at my house for the initial, detailed cleaning. Most impressive, Gena showed up with a ladder and LOTS of cleaning supplies. My house looked awesome when they were done and my house smelled fresh. I don't know what cleaning supplies she used but I plan to ask her and buy what she is using because my house smelled fresh without the stench of harsh chemicals. She was focused, detailed and thorough. Excellent work and obviously she takes pride in doing a great job. I wish my house looked this good every day. And, I have already referred her to a friend.
Description of Work: House cleaning, bathrooms, wood floors, dusting, vacuuming. Thorough cleaning of ceiling fans, crown molding, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Paula F.
02/2013
5.0
house cleaning
  + -1 more
Simply Clean has been cleaning our home for about 9 months and we intend to keep using them. Gena is friendly, courteous and very professional.
Description of Work: We use Simply Clean to clean our home every other week. They do a superb job. They are always on time and very thorough.
Rating CategoryRating out of 5
Yes, I recommend this pro
$75

Allison C.
11/2012
5.0
house cleaning
  + -1 more
Our experience with Simply Clean was wonderful. It was a family team that came in and exceeded our expectations. Our home looked and smelled amazing, which is impressive since we have numerous inside pets. We have used other house cleaning services and have been disappointed in the past. Simply Clean should be renamed Positively Clean!!
Description of Work: Vacuuming, dusting, bathrooms, baseboards, blinds, fans, furniture, microwave, etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130
    • 1(current)
    • 2

Contact information

6052 Edgemont Way, Shelbyville, KY 40065


Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

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*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Simply Clean is currently rated 4.9 overall out of 5.
Simply Clean accepts the following forms of payment: Check
Yes, Simply Clean offers free project estimates.
Yes, Simply Clean offers eco-friendly accreditations.
No, Simply Clean does not offer a senior discount.
No, Simply Clean does not offer emergency services.
No, Simply Clean does not offer warranties.
Simply Clean offers the following services: I will clean your house from top to bottom and everything in between.
I do not do laundry

Contact information

6052 Edgemont Way, Shelbyville, KY 40065