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MOORE'S CABINETS

Cabinet Making

Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 1-3 of 3 reviews

ben H.
08/2015
5.0
custom cabinets
  + -1 more
it went great. yes i did pay a deposit down. they told me that they was running about 4-5 weeks out in about 4 weeks i received a call to set up my install. they showed up installed all my cabinets, did a great job. even come back about 2 weeks later and fixed my door that my daughter had broke. i am very pleased and will use them for any future projects i might have.
Description of Work: hired moore's cabinets to custom build a closet unit and master bath linen closets and double vanity and mirrors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Brian A.
06/2015
5.0
custom cabinets
  + -1 more
unknown
Description of Work: Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Karen T.
06/2014
1.0
custom cabinets
  + -1 more
I paid them close to $500, which was half of the cost of the closet doors, on 3/24/14. They said that they could contact me before coming out and doing the job, but it would take a couple of weeks. I told them that was fine. Eight weeks after not hearing from anyone, I called them and the woman who answered the phone told me that they had lost an employee and had to hire someone else and they were working on my doors right then (miraculously, they were doing that just as I called!). She then told me that they should be out in about a week. I waited another week and a half, then went down there and the main person wasn't in, but the woman at the front desk said that the regular person wasn't in either, but she would have her call me that day. Again, no call. I went in another week later and told them I wanted my deposit back. She very kindly told me she could do that and wrote me a check. Now, this whole thing went about 13 weeks and they didn't apologize, ever call me to let me know anything, and didn't even bother with an excuse for why they didn't even care about doing my doors, much less they will be missing out on the $4,000 job I had considered using them for. And I guess so much for the doors they were supposedly working on when I called them! I have told others about this, including one person who already had a negative experience with a job they actually went out and did. If they didn't want my business, they should have told me upfront instead of taking my money. This is the poorest customer service I've ever received since I moved to KY. How they are still in business, I don't know but I will spread the word to as many people as I can about this company's shady dealings and poor service.
Description of Work: I contacted Moore's about doing several jobs for me, the most immediate being custom made closet doors for my bedroom. They came out, took measurements and told me they would start the job in a couple of weeks. I had also gotten an estimate for doing a whole library and was considering getting them to do that as well.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,000

    Contact information

    158 E STEVE WARINER DR, Russell Springs, KY 42642


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Cabinet Making

    FAQ

    MOORE'S CABINETS is currently rated 4.6 overall out of 5.
    No, MOORE'S CABINETS does not offer free project estimates.
    No, MOORE'S CABINETS does not offer eco-friendly accreditations.
    No, MOORE'S CABINETS does not offer a senior discount.
    No, MOORE'S CABINETS does not offer emergency services.
    No, MOORE'S CABINETS does not offer warranties.

    Contact information

    158 E STEVE WARINER DR, Russell Springs, KY 42642