Came to look at the things that I needed him to do the day after I talked to him. On time and professional. That was 2 weeks ago. I called and left 2 messages. The first a week after he was here and the next 3 days later. No response. I wouldn't recommend this company. Go with someone else. A company that doesn't return calls won't be there if you have a problem with them. Very disappointed.
Description of Work: I needed dryer duct repair or replacement plus a couple of other small things.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Lee W.
10/2015
5.0
handyman service
+ -1 more
Tom's Home Improvement was recommended to me by a trusted friend. I had several projects at my home that needed repaired and found Tom to be very professional, very knowledgeable and fair in his pricing. He is a busy guy so you may need to plan ahead. He tries to educate you as to the issue when working on a project and I like that. I am a single mother and many times I feel since I don't know how electric, plumbing, roofing, etc works, I get taken advantage of at times but I don't feel that way with Tom. I would recommend him highly. Aside from that one light as mentioned above, I have never had to call him back to fix, re-fix or correct any work he has done for me. He gets it right the first time. Often, he will call me to make sure it is working properly.
Description of Work: I have used Tom's Home Improvement on several electrical projects. I have an older home and he was very knowledgable about the wiring (although it was up-to-date for the most part). He has done projects with lighting inside and out. We had problems with one of the lights outside, and he continued to come back until it was right. The problem was the light and how it functioned, not with anything he did or didn't do.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Vivian G.
05/2015
5.0
electrician, handyman service, water heater repair
+ 1 more
Mr. Schauger not only fixed the crossed wires in the outlet, but fixed the hot water heater. I no longer have the danger of the house burning down from improper wiring. Not only was he promptly available to fix the problem, but stayed to make sure that there was no longer any danger. Very professional and reasonably priced. Would definitely recommend the services of this provider.
Description of Work: Provider corrected 220 plug for washer/dryer that had been cross wired by a plumber when the outlet needed to be replaced due to water leak. There was a large short that occurred and traveled back to the hot water heater which resulted in burned wires in the hot water heater which caused it to quit.
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Service Categories
Handyman Services,
Water Heaters,
Plumbing,
Electrical,
Basement Remodeling,
Sunrooms and Patio Enclosures,
Interior Painting,
Exterior Painting,
Kitchen and Bath Remodeling,
General Remodeling,
Drywall
FAQ
Richmond Home Improvements, LLC is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Richmond Home Improvements, LLC accepts the following forms of payment: Check
Yes, Richmond Home Improvements, LLC offers free project estimates.
No, Richmond Home Improvements, LLC does not offer eco-friendly accreditations.
No, Richmond Home Improvements, LLC does not offer a senior discount.
No, Richmond Home Improvements, LLC does not offer emergency services.
No, Richmond Home Improvements, LLC does not offer warranties.
Richmond Home Improvements, LLC offers the following services: Home Improvements, Painting, Drywall, Plumbing and Electrical