Joseph's Heating and Air

heating & cooling contractor

About us

We are passionate about the work that we do. With more than 16 years of experience, you can depend on us to provide a high-quality service at a fair and honest price. We understand that the future of our business depends upon our reputation, and that is why customer service is by far our highest priority. If you are looking for a professional you can trust, please call today to schedule a no-obligation estimate on new equipment. Diagnostic charges apply for service calls.

Business highlights

Emergency Services Offered

Amenities

Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
responsiveness
5.0
Showing 1-25 of 32 reviews

Allison G.
12/2024
5.0
Excellent work, prompt, efficient and informative. Great team to work with!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robin C.
06/2023
5.0
Prompt, professional and didn't try to hard sell me on anything. I would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David B.
07/2022
5.0
Service was excellent. For the first time in my 80 years, a service man said he would be here at 4, and he was. Looked the problem over and said he would call Monday with an estimate at 9, and he did. He said he has the parts and would be here at 2 and he was. He amazed me. Fixed in less than hour. He was polite, knowledgeable and professional. Would highly recomend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$850

Gabe G.
07/2022
5.0
Same day service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$535

James R.
07/2022
5.0
Our ac died at about 8pm. We requested quoted online and through home advisor. Joseph called us first thing in the morning and said he could be out in an hour. He was, and he had told me what was needed within a half hour, with options, and then we had a working ac within the hour. Joseph was very prompt, very professional, and I would recommend him to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tim G.
07/2022
5.0
same day service during a holiday weekend was much appreciated

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emily M.
07/2022
5.0
Took care of my issue the same day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Tim G.
07/2022
5.0
Very quick response honest and friendly service, fairly priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlene H.
06/2022
5.0
Ernie and his crew was extremely professional. The quality and cleanliness of the work was top notch! I would recommend them to anyone needing HVAC service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$13,300

Misty L.
04/2022
5.0
He came when he said and fixed our issue with the air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe L.
04/2022
5.0
Great service and honesty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$168

Michelle L.
04/2022
5.0
The best customer service EVER. He did a great job and made sure everything worked perfectly. We recommend him for whatever you need for heat and air from service to replacement. You can't go wrong.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1

Rick D.
03/2022
5.0
On time honesty talk

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

dave m.
03/2022
5.0
Ernie was fast, efficient, and friendly. Great response time, too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cortney B.
03/2022
5.0
The project was top notch. Not only did they consistently show up on time, but they finished the project early and were willing to reschedule the final walkthrough multiple times to accommodate our schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael E.
02/2022
5.0
If I could rate Mr. Joseph a "6" I would. He provided same day service and replaced my heating system the following day. Furnace wasn't available locally and would be sent to Lexington within 3 days. Not acceptable to Ernie. He went to the West side of the state to pick the unit up so he could fix our problem the day he originally promised. (10 hour round trip with a motel stay). I would be very surprised if anyone else would do this. He definitely takes pride in providing A-1 service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Rita C.
02/2022
5.0
Ernie came to my house on time. He was very professional done an excellent job took care of the problem right away I would recommend this company for all your heating and ac needs also he will be use in the future for our family needs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Henry B.
02/2022
4.0
Heat went out unexpectedly was having a hard time finding someone who could come out. They came out and got my heat running that day was very thankful cause it was supposed to get down into freezing temperatures that night.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro
$60

Tom P.
01/2022
5.0
Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$815

Ronnie O.
01/2022
5.0
The Quality and timely manner was the best I ever dealt with. If your looking for the best of the best you find it. I will be using them for the rest of my time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75,000

Thomas L.
01/2022
5.0
Ernie is responsive/communicates every step of the way including when he arrives, options available, price differences and does what he says he is going to do in a pleasant manner. Very professional. We will recommend him to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Justin B.
01/2022
5.0
Ernie was great. He explained everything he was going to do and let me know exactly what was going on with my unit. I was even able to refer him to a friend and he took care of them right away. 10/10 recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$65

Chris P.
01/2022
5.0
Very prompt service! Professional Friendly Highly recommend Reasonable pricing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Frank G.
01/2022
5.0
Very good. He has very good customer service skills. East to talk to.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

$60

Linda S.
01/2022
5.0
I called them they came out the same day and put in my new heating unit inside and out that same day.I would recommend them to any one. Very Happy thank you so so much now I'm toasty warm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

194 Primrose Cir, Richmond, KY 40475

http://josephsheatingandair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
HM06275
Trade License Expiration
05/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Joseph's Heating and Air accepts the following forms of payment: CreditCard
No, Joseph's Heating and Air does not offer free project estimates.
No, Joseph's Heating and Air does not offer eco-friendly accreditations.
No, Joseph's Heating and Air does not offer a senior discount.
Yes, Joseph's Heating and Air offers emergency services.
No, Joseph's Heating and Air does not offer warranties.

Contact information

194 Primrose Cir, Richmond, KY 40475

http://josephsheatingandair.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day