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Martin's Services

Septic Systems, Plumbing, Drain Cleaning,

About us

It is our goal at Martin's Sanitation Service to achieve 100% Customer Satisfaction at a reasonable rate. Our staff is experienced and friendly and we take pride in our work. You can reach us Monday - Friday 7:30 AM - 4:30 PM at (859)987-2529 or email us anytime at info@martins-services.com.

Business highlights

62 years of trusted experience
Emergency Services Offered

Services we offer

Septic Tank Pumping Septic Tank Inspection Grease Trap Pumping Portable Toilet Rentals Special Event Portable Restroom Trailers Holding Tank Rentals Waste Water Treatment Plant and Package Plant Pumping

Services we don't offer

*Plumbing *Drain Cleaning *Sewer Line Cleaning

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.921 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
0%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Ray F.
12/2017
5.0
septic tank
  + -1 more
Very quick and professional. Good company to work with
Description of Work: Pumped septic tanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ray F.
05/2017
5.0
septic tank
  + -1 more
Went very well.. Got the advice I needed .
Description of Work: Needed septic service and everything was taken care of professionally, timely and they were very helpful and friendly. Good company

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith D.
12/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Bruce W.
12/2015
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Cleaned and inspected septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Larry B.
08/2015
5.0
plumbing, septic tank
  + 0 more
Excellent service, very prompt and professional, answered all questions I had about septic systems. Found out after arrival that Martin's had actually serviced our system in the past. Apparently was not an easy job since our septic system is very deep and also not in a typical placement. During last visit they had to excavate to find the tank but did at that time also install a riser for easy access. Chris, provided a great deal of information to me about our septic system. Definitely do recommend their service. Top notch!!
Description of Work: Cleaned out septic system, routine pumping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

William H.
07/2015
5.0
septic tank
  + -1 more
it went great. showed up on time and responded quickly after calling.
Description of Work: Pumped spetic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

karen C.
07/2015
5.0
plumbing, septic tank
  + 0 more
They were prompt, reasonable, professional. They called and gave me an estimated time of arrival. . I would highly recommend them.
Description of Work: Pumped my septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

william L.
07/2015
5.0
plumbing, septic tank
  + 0 more
They arrived exactly on time, informed of us of the best procedure we needed done to receive optimum results with our system. Answered all of our questions, advised us on proper care and maintenance for our current system. They were very professional, very courteous, and very polite. I highly recommend them!
Description of Work: Pumped out an old septic tank, also educated us on the proper care of the Septic system along with crucial do's and donut's for out type of system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Robert M.
04/2015
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: Pumped out septic, located and dug out D-boxes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Laurie L.
01/2015
3.0
septic tank
  + -1 more
unknown
Description of Work: They were professional and prompt but they had to make three separate trips to finally fix everything. First was the capacitor. Then the AC stopped again and leaked through our ceiling which caused them to sell me a special sensor. Then the sensor caused the AC |to shut off several more times so something still caused the water buildup.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Martin's Services
Ma'am, I believe you have reviewed the wrong company. Martin's Sanitation Service, Inc., located in Paris, KY, does not perform any HVAC work; we pump septic tanks, rent/service portable restrooms and special event restroom trailers, and pump grease traps. I would ask that you please remove your review as we do not want to give others the wrong impression about our company. Sincerely, Erin

Philip I.
09/2014
5.0
septic tank
  + -1 more
Excellent service. We moved here two years ago and previous owners never had it done, so 13 years total. Chris came out, found the tank VERY quickly. I had many questions since we came from NY and city sewer. He explained everything. They had to dig a bit, but the entire process only took 45 minutes. All of the dirt and grass was replaced and it looks as good as when they came. Immaculately clean.... Even the truck was sparkling. I HIGHLY recommend them. Thank you MARTIN'S Service!
Description of Work: Pumped septic system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Shari F.
05/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Pumped out my septic tank and where on time and didn't do anymore than they needed to. We very professional. I will recommend them to my clients in the future. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

kevin H.
01/2014
5.0
septic tank
  + -1 more
Called for an appointment Monday and they were able to be onsite by 9 AM the following morning. They called in advance of their arrival and were on time. The two man crew was very professional and wasted no time in performing the clean-out. They had a nice tanker truck and were able to reach the septic tank without driving on the lawn despite the distance between the tank and the driveway. They left the tank area as clean as they found it and took the time to answer a few questions I had on the system.
Description of Work: Pumped out septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Gretchen C.
10/2013
5.0
septic tank
  + -1 more
Gilbert arrived right on time. He had to wrestle with some thorny rose bushes to uncover the lid to the tank. He didn't complain and performed the job very quickly. He spent time explaining our tank and gave us good advice on how to take care of things. He then was very careful to make sure he didn't overcharge us and explained how the price was calculated. We plan to use Martins again because Gilbert took such good care of us.
Description of Work: We hired Martins to clean and inspect the septic system in our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Grady W.
06/2013
5.0
septic tank
  + -1 more
Excellent job. Called Monday, work done Tuesday. Gilbert called an hour before arrival and did the work efficiently. Both he and his partner were polite and professional. Highly recommended.
Description of Work: Pumped septic tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Gary M.
06/2013
5.0
septic tank
  + -1 more
Martin employee Gilbert called 2 hours before scheduled time and asked to come early. 2 men arrived in a large truck and I directed them to the tank. I had already uncovered the tank in the back yard and it was ready for them. They had a device which looked to be a converted boat motor with a long shaft and propellers on the end. They started this device and used it in the tank just like a large egg beater, all the while the sucking hose was emptying the tank. I was really surprised when they were finished in about 15 minutes. I had the tank emptied before by another sanitation company and it took over 4 hours. On that occasion, the tank still had quite a bit of solid left when the operator said he was done. Gilbert and his assistant were very professional and efficient. They emptied the tank completely. I would definitely recommend them and use them again.
Description of Work: Cleaned/pumped out septic tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lori W.
05/2013
5.0
septic tank
  + -1 more
I called Martin's at 4:00 on Monday and they were able to get someone to my house Tuesday morning. The technician called to let me know what time he was arriving and he showed up on time. He was very friendly and helpful. Come to find out, my septic tank was not where I thought it was! He helped me track down the location of the tank, got it pumped out, and was finished with the job in under an hour. The cost was a little higher than other companies charge, but I couldn't be happier with the service provided. I would definitely recommend this company without any hesitation.
Description of Work: Pumped out septic tank

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

margaret S.
11/2012
5.0
septic tank
  + -1 more
I called them on Fri. They were here Tues. morning, and called to let me know they were on the way. When the tech arrived I showed him where the tank was. He hand dug to the opening, got his equipment and went to work. The tank had never been pumped and was 30 years old. When he was finished he told me when it would should be done again (5 years) and would probably need a new baffle by then. He then cleaned up the area, gave me my receipt, and left. He was very polite and knowledgable..
Description of Work: Our septic tank had not been pumped in 30 years. The service was prompt, and on time. The job was done very well. No mess, no tearing up the yard and we are good as new. Will definitely call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Judy M.
11/2012
5.0
septic tank
  + -1 more
It has gone fine. No problems.
Description of Work: Delivered a portable toilet to a construction site and is currently servicing it weekly.$

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Elizabeth S.
12/2010
1.0
drain cleaning, plumbing
  + 0 more
Mr. Hensley promptly returned my original call for an estimate to unclog drains in my residential home. He came the next day to evaluate the job, give us an estimate of cost, then scheduled his return visit to complete the repair. He scheduled with me to return the two days later, but failed to complete the job or return our phone calls. Mr. Hensley stated he had just bought out Martins Sanitation, so I understood he was eager to build his reputation. Therefore, could not understand why he wouldn't call us back nor make the repairs he had agreed to.
Description of Work: Hensley and his assistant came the following day from my contact with him to walk in look at the issue of stopped up drain. Gave us return date to complete the job but didn't show up as agreed. Mr. Hensley did give us price quote but failed to return as promised. We called him back, left several messages, he didn't return our calls at any point.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$364

Roberta D.
07/2010
5.0
septic tank
  + -1 more
I got an appointment within 24 hours. They called just prior to arriving, and came on time. The two men were very professional and were very thorough, leaving the yard in excellent shape.
Description of Work: They drained the septic tank as part of routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    PO Box 5343, Paris, KY 40362

    www.martins-services.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 AM
    Tuesday:
    7:30 AM - 4:30 AM
    Wednesday:
    7:30 AM - 4:30 AM
    Thursday:
    7:30 AM - 4:30 AM
    Friday:
    7:30 AM - 4:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Plumbing,
    Drain Cleaning,
    Sewer Cleaning

    FAQ

    Martin's Services is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:30 AM

    Tuesday: 7:30 AM - 4:30 AM

    Wednesday: 7:30 AM - 4:30 AM

    Thursday: 7:30 AM - 4:30 AM

    Friday: 7:30 AM - 4:30 AM

    Saturday: Closed

    Martin's Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Martin's Services does not offer free project estimates.
    No, Martin's Services does not offer eco-friendly accreditations.
    No, Martin's Services does not offer a senior discount.
    Yes, Martin's Services offers emergency services.
    No, Martin's Services does not offer warranties.
    Martin's Services offers the following services: Septic Tank Pumping Septic Tank Inspection Grease Trap Pumping Portable Toilet Rentals Special Event Portable Restroom Trailers Holding Tank Rentals Waste Water Treatment Plant and Package Plant Pumping
    *Plumbing *Drain Cleaning *Sewer Line Cleaning

    Contact information

    PO Box 5343, Paris, KY 40362

    www.martins-services.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:30 AM
    Tuesday:
    7:30 AM - 4:30 AM
    Wednesday:
    7:30 AM - 4:30 AM
    Thursday:
    7:30 AM - 4:30 AM
    Friday:
    7:30 AM - 4:30 AM
    Saturday:
    Closed