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Montgomery & Webb

Heating and Air Conditioning, Plumbing, Drain Cleaning,

About us

Master Plumber #5474, Master HVAC #M03882. Additional contact name - William C. Webb.

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Heating & A/C, plumbing, air, sewer, duct cleaning, analysis & water heaters.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.833 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
3%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 33 reviews

leo B.
06/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
As always , prompt , courteous, professional, and a quality job. A great company to do business with.
Description of Work: replace toilet downstairs, move toilet upstairs, remove old toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Raina W.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Had to replace thermocupler. Arrived on time admin promised.
Description of Work: Heat went out on a freezing cold day and although we were. It previous customers, they made an opening in their schedule to help. They are our forever heat and air company now!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

George D.
08/2015
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
Very well. Very professional. He cleaned up after himself.
Description of Work: He evaluated a leaking main drain in the basement. He then unclogged it with a "snake".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Scott R.
03/2014
5.0
plumbing
  + -1 more
The men on the job, Derek and Matt, took the time to explain what they were doing and provided me with options to suit our budget. They gave us the opportunity to complete some mandatory tasks on our own to reduce the overall cost of the repairs. They were very professional and friendly. They worked steadily and efficiently. I would highly recommend them.
Description of Work: We needed several major repairs to 109 year old plumbing. We have had them out on 3 separate jobs, each of which was done correctly and very budget friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

patsy A.
09/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I had called Hagerman's plumbing early that morning, they had told me they would come about 1:00pm. About 1:30 I called to find out where the plumber was, they told me he could not come till the next day. (see detailed review under Hageman's plumbing site). So I called Montgomery Webb and they were able to come that day in an hour and a half. The plumber fixed it and said this kind of thing happen frequently. He was very nice I think he felt a little odd charging me $65.00 for something that only took minutes to fix.
Description of Work: I had a leak under my kitchen sink. Tuned out it was just a loose bolt in the sprayer on the faucet. Took only minutes to fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Mary M.
07/2013
4.0
electrician
  + -1 more
They are price, but I think they are fair. They did a good job. They called me back and gave me a discount.
Description of Work: Montgomery & Webb installed a plugin in the floor.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim S.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
They are good about coming promptly and we had good results with them. We had good luck with him. I like the fact that they are available and when you call them, they'll be there within reasonable time. They are good about telling me what they are going to do before they do it and they are good in telling me if there's something they couldn't fix. The man who came out here talked about the options and what they could and couldn't do. Basically, they can't get it all fixed.
Description of Work: I used Montgomery & Webb for plumbing services. They came and unstopped the drain and removed the garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Kathy A.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
We have used Montgomery and Webb several times but in October 2012 they installed a new heating and cooling system for us. They did a great job and we would definitely use again.
Description of Work: Installed heating and cooling system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
01/2013
5.0
plumbing, water heater repair
  + 0 more
I have used MW twice to perform work at a rental property in Owensboro. Both times they were a pleasure to work with. They were flexible in arrival times and able to work with me to find times that worked for me and my renters. The work was always done well and the service men were professional. I will definitely use them again.
Description of Work: Water Heater Leak
Rating CategoryRating out of 5
Yes, I recommend this pro
$235

Keith D.
01/2013
1.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
I called to set up an appointment to get my ducts cleaned, didn't even ask for a formal quote. They said they would call back and schedule and never did call back. Guess they have enough business.
Description of Work: I wanted to get my ducts cleaned.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0


Ron S.
11/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The service person arrived promptly and completed the job promptly. Billing was done after the visit due to some parts needing pricing and due to the busyness of the office. The bill was received shortly after the completion of the work.
Description of Work: Repair of defective valves in the bathroom toilets and reparied leak in dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$142

Jeff H.
06/2012
5.0
heating & air conditioning/hvac
  + -1 more
excellent was very happy with their service
Description of Work: had leaking pipe repaired, took them less than an hour to remove the leaking section and replace it. very proffesional and courtious.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William M.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
I was very impressed with their service and have no dislikes. They were here within an hour. I didn't care about the price because they came within an hour on a holiday weekend to get my air conditioner working.
Description of Work: I used Montgomery & Webb on a holiday weekend to get my air conditioning working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ethan H.
05/2012
3.0
heating & air conditioning/hvac
  + -1 more
I've had good luck with this company before and recommended them to my friends. However, when my furnace went out in the fall I called them, a young man showed up, acted like he was busy inspecting and working on the furnace for TWO hours, only to tell me there was nothing he could do. He said the furnace wasn't getting any power and I needed to call an electrician. You'd think power to the furnace would have been the first thing he would check. One week later I received an invoice stating I owed for two hours of labor. After all of that, I changed the circuit breaker to the furnace and it worked fine all winter.
Description of Work: Furnace would not work. Called Montgomery Webb and service tech spent two hours "tinkering" on the furnace before he realized it wasn't getting any power.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
5.0

$100

Don E.
04/2012
4.0
heating & air conditioning/hvac
  + -1 more
Came out for estimate. Went real well. Walked me through what they would do, what I needed, and gave an estimate on price. I ended up taking a competitors bid. Wife liked the competitors brand better?
Description of Work: My air conditioning was going bad and I got an estimate from them. I"ve also bought parts for furnace and A/C in the past from them.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Ron S.
04/2012
5.0
electrician
  + -1 more
We were very pleased with them. They were on time and they verified what they were there to do. They took care of our property. They took their shoes off when they walked on the carpet. It was just the little things that they did. They're extremely competent and professional. They sent out two gentlemen so it could be done in one call and not two so it would reduce the cost.
Description of Work: They cleaned out the vents for the dryer and all of our drains in our bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ron S.
03/2012
5.0
drain cleaning, air duct cleaning, heating & air conditioning/hvac
  + 1 more
The service people arrived promptly and took great care in their work, ensuring that they would not track dirt in on the carpet. They kept us informed as to what they were doing and why. They combined both of our service calls onto one invoice, which made for eay payment. They thanked us for our business and advised us as to how frequently this service should be performed.
Description of Work: We asked them to clean out all of our drains in both bathrooms and also to check the ventilation for the dryer to make sure it was free of lent buildup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Thomas N.
03/2012
5.0
heating & air conditioning/hvac
  + -1 more
Very responsive; great service technician. We will definitely use them again in the future.
Description of Work: Our furnace would not ignite, despite the fact that the fan was running. MW replaced a circuit board.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

arvin E.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
They know what they are doing. They are reliable.
Description of Work: Montgomery Webb repaired some broken pipes for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brad W.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
The price was reasonable. The gentleman that came was extremely professional and very courteous.
Description of Work: We used Montgomery Webb because we have an unusual heating system that is old and only a few people in the area specialize in and they can do that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert B.
12/2011
5.0
plumbing, drain cleaning
  + 0 more
They were perfect. The job went great.
Description of Work: I used Montgomery Webb to clear a clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Jeff H.
11/2011
5.0
plumbing
  + -1 more
Initial phone call they were very polite and assured us of the day and time they would show up. True to their word they showed up on time, they quickly assed the problem and had it fixed and gone in less than an hour.
Description of Work: Repaired leak on hot water heater took them less than an hour from the time they got there to when the truck pulled away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Rachel C.
11/2011
5.0
heating & air conditioning/hvac
  + -1 more
They were very knowledgeable and did the work completely and efficiently.
Description of Work: They completely installed a hybrid heating system, along with all the duct work and vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andy B.
06/2011
5.0
plumbing
  + -1 more
Repairman was able to find the problem quickly and fixed it only charging us the service fee standard for coming out. Very pleased! Company was quick to send someone out, very professional!
Description of Work: Fixed a leak around our garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Susie L.
06/2010
4.0
plumbing
  + -1 more
I was not here when they came to do the work and my husband was and he paid for it. They were fine and they came out pretty quick.
Description of Work: We used Montgomery Webb 2 months ago and they unclogged something in the bathroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1515 Hall St, Owensboro, KY 42303

www.montgomerywebb.com

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Drain Cleaning,
Air Duct Cleaning,
Water Heaters,
Electrical,
Sewer Cleaning

FAQ

Montgomery & Webb is currently rated 4.8 overall out of 5.
Montgomery & Webb accepts the following forms of payment: American Express,Discover,MasterCard,Visa
No, Montgomery & Webb does not offer free project estimates.
No, Montgomery & Webb does not offer eco-friendly accreditations.
No, Montgomery & Webb does not offer a senior discount.
Yes, Montgomery & Webb offers emergency services.
No, Montgomery & Webb does not offer warranties.
Montgomery & Webb offers the following services: Heating & A/C, plumbing, air, sewer, duct cleaning, analysis & water heaters.

Contact information

1515 Hall St, Owensboro, KY 42303

www.montgomerywebb.com