Hagerman Plumbing & Heating

Description of Work: I had Hagerman come over to an old house I was going to remodel and give me an estimate. WE spent over and hour and a half going through the whole house, from basement to the upstairs bath. They gave me an estimate of $5000 for everything, and said they could start in 3 weeks. I agreed to the price and services. Unfortunately I wrote everything down, but they either didn't or pretended they didn't. I called them in two weeks to confirm, and they had forgotten to put me on the calendar. They then rescheduled and told me it would only take them four days to do the entire job. This was last October. I was out of town the week they scheduled to do the plumbing, but my alleged contractor Mike Lewis ( another nightmare) was supposed to be there. Needles to say, they did not finish the job at all, or even close! They finally hooked up a toilet in late November. Next thing I know I get a bill for over $6000 and the job was no where NEAR completion. They quit taking my calls, had no excuses as to why the bill was so high, and refused to hook up the new tankless water heater etc. Cut to Jan 2, when I notice a brown liquid coming out of the stubbed in but unfinished kitchen lines. I thought it was rainwater- but no!- they admittedly had neglected to 'unplug' the sewer line after the initial pressure test, so months worth of raw sewerage rained up through the first floor and back into the basement. Although they came over and reviewed the situation and admitted fault- they once again failed to return my phone calls to resolve the issues. Bruce Hagerman promised to get back to me, but never did. This company is resting on being old and being in bed with the city- as they are the official plumbers. Avoid this company at all costs- !!!

Description of Work: Remodel kitchen and bathroom

Description of Work: Installed gas logs.

Description of Work: .

Description of Work: Gas furnace decided it didn't want to work.

Description of Work: Called at 8:30 am & asked to come fix a leak under the kitchen sink. Said they would come about 1:00PM. My phone rang about 11:00am but I did not get to the phone in time & the caller did not leave a message. I waited till about 1:30pm for the plumber to come. I wondered if that call from before could have been the plumber so I called the number & it was. The girl said yes she was calling to say the plumber was running late & 1 plumber had called in sick & could the plumber come the next day.

Description of Work: Hagerman Plumbing & Heating has worked on our plumbing and our air conditioning unit. They put a new toilet in one of our bathrooms the last time they were out here.

Description of Work: They ran a supply line from the street to the house for water.

Description of Work: They fixed leaks and did some drainage clearing.

Description of Work: (Estimated cost, a little over $1,200) They took out all the old water pipes and put in new PVC Plastic pipes.