FAST,FRIENDLY & FARE! Same Day Service! Residential and Commercial. Serving Lexington, Nicholasville and Surrounding Counties. Fully Licensed & Insured.
Business highlights
Emergency Services Offered
Services we offer
Residential and Commercial New Installtion and Repair, Water Heaters, Gas Lines & Drain Cleaning.
We contacted Tim's Plumbing Service based on reviews. I explained to Tim that we purchased a new sink & faucet from Lowe's and that we were having difficulties installing it. I also explained that our existing garbage disposal was original to the house and approx. 14 years old. Tim explained to me that he had several disposers on his truck, stating he had 1/2 HP InSinkErator for $120 ($99 at Lowe's, FYI) and we could either purchase one from him or purchase one ourselves that he would install w/ the new sink. He also explained that he would not install an old faucet w/ the new sink. I explained we had purchased a kit that included the sink AND the new faucet. Fast forward to today, the scheduled day for the sink installation. Tim arrived w/ a colleague. He took one look at the hole in the cabinet and told me he didn't want the job because he told me he would not reuse an old faucet. I explained to him that the faucet on the waterlines was not the old one; it was in fact the new one and we had placed it on the lines to prevent water from leaking. I offered to show him the box that depicted the new faucet to prove it. He then pointed to our old garbage disposal and said he told me I needed a new one. I reminded him that he told me he had several on his truck and that I simply didn't have time to go to Lowe's last night to purchase one and intended to buy the new one from him. I offered to let him and his colleague start installing the new sink while I ran to Lowe's to purchase the new disposal (Lowe's is less than 10 minutes from our house). He loudly announced that he didn't have time for this and that he didn't want the job. My problems with his professionalism are as follows: 1. He told me 2 days ago that he had several disposals on this truck and that if I didn't purchase my own, it would not be a problem since he had several on his truck. 2. I could have easily proved that what I told him was the truth. I have the box that the sink & new faucet came in, as well as the receipt. I also have the old sink and old faucet on the back deck to prove we didn't reuse the old faucet. 3. This man wasted my day that could have been spent at work. 4. I was basically called a liar in my own home by a man who had zero professionalism or mindset to rationalize that clearly, I was not lying, seeing as how I had boxes and receipts. In the end, this likely wound up being a blessing and may have caused more headache for us had to decided to install our sink as promised. I would not call this man under any circumstances.
Description of Work: Sink & new garbage disposal installation
Rating Category
Rating out of 5
professionalism
1.0
Linda E.
02/2017
5.0
plumbing
+ -1 more
Wonderful! Tim was very knowledgeable and would diagnose problems that other plumbers could not do in the same situation. I loved the way he would explain everything he was fixing and would offer suggestions on prevention of problems.
Description of Work: Tim repaired a shower head in the master bathroom, replaced a hot water hose on our new washer, and fixed the drip in the kitchen.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Jarrell D.
01/2017
5.0
water heater repair
+ -1 more
Very well, very quick. Tim assessed the issue in about a minute (i.e. the bottom half of my water heater was cold). He fixed in about 20 min. His fee: $125 - about $10 more than expected, but I thought worth it. I would hire him again
Description of Work: One of my elements in my hot water heater was out. Tim's pricing was the standard visit/assessment fee ($85) + the cost of the part. (I researched two others on Angie's list...one had an assessment fee of $90 + $10 coupon; another $95). I didn't know what was wrong the hot water heater...but several vendors suggested it may be one of the elements gone bad. Tim offered to come out, assess it, fix it (the cost of an element would be about $25)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sarah D.
12/2016
5.0
plumbing
+ -1 more
Excellent - no mess.
Description of Work: Hot water heater replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JAMES L.
06/2016
5.0
plumbing
+ -1 more
unknown
Description of Work: Installed water heater. Best price of three quotes, but not cheap. Answered all my questions and made suggestions. No complaints.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark B.
12/2015
2.0
plumbing
+ -1 more
unknown
Description of Work: Had him in to check on a basement effluent sump pump that was cycling on and off repeatedly with a loud bang from "water Hammering effect" when the pump shut off. was told that this was normal. I asked about the possibility of a cracked sump basin(or possible hole) that could be a possible cause of the continuous cycling and was told no, what I had was normal. I knew something was wrong so I pulled the sealed cover off and found that there was a hole in the bottom of the sump basin. I replaced the sump pump with a new "quiet close" check valve and the banging noise disappeared. Needless to say, I was charged $80 for a wrong diagnosis and no work done. totally wasted money and time with this guy
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$80
Aaron H.
01/2015
5.0
plumbing
+ -1 more
Tim was very responsive and upfront with scope of work. He showed up as promised to perform the repair and corrected a broken and poorly installed water line.
Description of Work: Repaired broken water line between meter and home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Robert K.
03/2014
5.0
water heater repair
+ -1 more
Arrived on time as promised, with all necessary tools and the new heater as specified. The installation was not exactly easy, but a crawl space is not designed to be simple. Tim and partner did not complain and said they had much tougher installs frequently. THey installed a Bradford White electric 50 gallon heater, available only to the and quot;tradeand quot; and not in your big box store or other retailers. The warranty is decent, and the efficiency should be improved over the 12 year old replacement. Only issue is the temp at which it was set. Extremely hot, in fact dangerous, at over 135 degrees. I attempted adjustment once, and will have to do it again just to reduce it to a level we will be comfortable with. Nothing I cant deal with, unless the heater cant be lowered satisfactorily. I am sure Tin would return and adjust it if I asked. Overall a very good experience with something I'd rather not have fooled with myself. The $825 price seems to be industry standard, regardless of degree of difficulty.
Description of Work: Replaced hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
Sharon A.
01/2014
5.0
water heater repair
+ -1 more
.
Description of Work: put in new Hot water heater
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$825
mike B.
01/2014
5.0
drain cleaning
+ -1 more
Needed someone to quickly unclog a toilet before guests arrived. Was able to schedule right away with Tim and he was there within 3 hrs (and within the window of time he told me he would be). I also asked him to take a look at a bathtub that was draining slowly, and he took care of that too. He knocked out both jobs in about 15 min. He and his coworker were nice, professional, and explained what they had done after they were through. Only reason I gave a B on price was that it seemed a bit high for 15 min of work. But I was satisfied overall and would use him again.
Description of Work: Unclogged toilet, and cleared bathtub drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
scottie V.
09/2013
5.0
plumbing, drain cleaning
+ 0 more
I have used this plumber for over 10 years and do not hesitate to call for any plumbing needs. Most recent service was to install new appliances as I trust his work over big box installers. He is quick, thorough and reasonably priced. I have recommended him to my entire family.
Description of Work: Installed new appliances
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rick B.
07/2013
5.0
plumbing
+ -1 more
II contacted Tim by phone and he was very responsive and was able to get to the toilet problem that evening. He called me as soon as he was done and we met and I paid him. He was very pleasant and told me if I needed any further plumbing work done no t to hesitate to call him.
Description of Work: Repaired a leaky toilet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Karah S.
09/2012
5.0
plumbing
+ -1 more
Hot water heater failed on Sunday morning. Seemed impossible to reach any plumbers, much less get someone to come out. Tim was responsive and knowledgeable. Price for a new heater installed was reasonable. Called him around 11 am and by 2 pm we had a new heater installed and providing hot water, old heater hauled off. He also is making arrangements to have the installation inspected so I don't have to fool with that. Friendly and professional service.
Description of Work: Diagnose hot water heater problem, install new heater, haul old one away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$975
Dorothy D.
07/2012
5.0
plumbing, water heater repair
+ 0 more
I was not home when he came. My daughter said he was here for a very short time with his assistant. The replaced a washer in the faucet and went up into the attic space to unclog the condensation line on the a/c air handler.
Description of Work: I have used Tim's Plumbing several times for my own home and have referred him many times to my clients when I was an active Realtor. His last visit to my home was to repair a leaky faucet and to fix a clogged air handler line for air conditioner unit in the attic. I also recently had him replace two hot water heaters and adjust the water pressure and his price for that was also very reasonable. Tim is always on time and works quickly and does a great job. He has never overcharged me or my clients and I felt confident in referring him to do necessary repairs at a reasonable price. One house had water under the crawlspace and corrected the problem cheaply so the deal could go through. Another house he installed a sump pump also very inexpensively so that deal went through too. I always call him when I have plumbing questions and he patiently explains things to me and never makes me feel like a lady asking dumb questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Doug R.
03/2011
5.0
plumbing, gas leak repair, drain cleaning
+ 1 more
He's been great. I've used him for probably ten years. He seems to be very efficient and very quick. He is thorough and shows up when he says he will. I haven't compared his prices lately. I did have some plumbers in the past that were cheaper but that was a long time again. I will use him again.
Description of Work: I use Tim's Plumbing Service for minor plumbing repairs. He has replaced a gas line that was leaking, installed a new toilet and done routine maintenance of faucets. He was last here to snake out a stopped up drain.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
George I.
08/2008
5.0
plumbing
+ -1 more
He was nice and quick. He did a better job than the owners of the house. I would use him again in the future and would recommend him to others.
Description of Work: He installed an outside faucet.
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Service Categories
Plumbing,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Water Coolers
FAQ
TIM'S PLUMBING SERVICE INC is currently rated 4.8 overall out of 5.
No, TIM'S PLUMBING SERVICE INC does not offer free project estimates.
No, TIM'S PLUMBING SERVICE INC does not offer eco-friendly accreditations.
No, TIM'S PLUMBING SERVICE INC does not offer a senior discount.
Yes, TIM'S PLUMBING SERVICE INC offers emergency services.
Yes, TIM'S PLUMBING SERVICE INC offers warranties.
TIM'S PLUMBING SERVICE INC offers the following services: Residential and Commercial New Installtion and Repair, Water Heaters, Gas Lines & Drain Cleaning.