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Myers Fencing Co.

Fencing, Fencing Driveway Gates

About us

Myers Fencing Co. Lexington, KY 40502 419 Park Ave 8595526775 8598810308FAX http://www.myersfencing.info/ Central Kentucky's Leader In Wood, Aluminum and Wrought Iron Fencing. Fencing Contractors, Wrought Iron Fence, Wood Fence, Iron Fence, Fence Contractor

Business highlights

23 years of trusted experience

Services we offer

Fencing Contractors, Wrought Iron Fence, Wood Fence, Iron Fence, Fence Contractor

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard

Reviews

1.85 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
20%
2
40%
1
40%


Rating CategoryRating out of 5
quality
2.4
value
3.2
professionalism
1.6
responsiveness
1.2
punctuality
1.8
Showing 1-5 of 5 reviews

Josie M.
06/2018
2.0
fencing, driveway gates
  + 0 more
Even though the price was higher than another company, we hired Myers because we had used them in the past and the gate is still in good shape. The new fence they installed looks good and seems sturdy. They installed the wrong gate, and did replace it with the correct one, although the latch they used for replacement made it so we could not even open the gate. They replaced the latch, but it still does not fit properly. They also left a hole in the driveway that they drilled for the incorrect gate. When they came to our property to make the replacement, they did not notify us. Because we do not always use this entrance, this meant our property was unsecured for several days at a time. They did this more than once, even after we asked them not to do this again.
Description of Work: Property line fencing and driveway gate.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$8,000

Christopher F.
06/2013
2.0
fencing
  + -1 more
Due to weather they couldn't get started when originally planned but once complete it looked pretty good. However there was one picket at the gate hinge that was split. I contacted them to see about getting it fixed. It took almost two weeks for them to get out there and once they were done I couldn't open the gate more than a foot or so. While they did replace the split picket they messed up the gate. The top hinge is crooked and there's a securing bolt at the bottom that went in at a pretty severe angle. The account manager sent them back out that night but even after that it would only open about two feet. Jim, the sales guys told me the owner of the company would be right out to look it over and fix it. Two days later I guess he came out but the hinge and bolt were still off. As far as I could tell all they did was to cut off the bottom of the three pickets on the gate. I was even okay with that. The gate worked - opened all the way. I went out this morning though and once again it won't open all the way without dragging along the drive the gate is next to. I've sent another email to Jim in hopes they'll finally rectify this but so far I'm not that hopeful. Based on what's happened to this point I could never recommend them.
Description of Work: They were hired to put up on privacy fence and a small picket fence with gate.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$1,976

Stacey K.
07/2011
1.0
fencing
  + -1 more
The above pretty much covers it. I would never, ever recommend this company to anyone. It was a hide and seek game from the start. I don't have the time or patience for silly games with unprofessional contractors. They just lost several more jobs from me. I plan to use A & W Fence and Deck Company next...no reviews on them, but so far, they've done what they say, and that's a big improvement! I'll give a full report on them when they complete my current job.
Description of Work: Removed existing fencing, installed 95' privacy fence and 35' chain link fencing with gate, which was supposed to match the existing chain link in the yard. One problem is that the chain link Myers Fencing installed was 6 inches shorter than the existing chain link fencing. After dealing with him not returning calls, email, or doing anything he said he would do on time, I wondered after several weeks if I'd ever see him again. But, since I hadn't paid him yet (Thank God), he eventually came back and finished the job. He put back fencing that is 6 inches taller than the existing, which is better than shorter, but I don't understand why he couldn't measure the existing fence accurately from the beginning. Another problem is that Myers Fence Co. do almost nothing that they promise. When the workers didn't come back, I had to hire another contractor to clean up the branches he left for several weeks, killing the grass under them. His workers, who are far from professional, said they would haul off the HUGE pile of brush they cleared, once they emptied their truck of the fencing, the day they installed the fence. That never happened. When they did come back, a few weeks later, it was unannounced (standard practice for Myers Fencing). The worst problem is the lack of communication and refusal to respond to phone calls, which started from the first meeting, in early June, when Troy said he would email a quote. It took several calls, excuses, and a few weeks for him to actually email a quote, which is all I ever got in writing from him. From there it was a several week battle of trying to get in touch with him to see if and when he would return. His typical excuse was that his phone was out of range. Yes, I should have checked him out before I hired him, because his horrible record speaks for itself. So, if you're reading this, consider yourself warned! This is by far the most unprofessional, unreliable contractor I have ever used, and being a property developer, I use a lot of them! I wouldn't recommend Myers Fence Company to my worst enemy! It took from early June until yesterday, with several unreturned calls, to get the job done. But the good news is: Troy DID call yesterday!...so I guess he does call customers back, eventually, like the minute he finishes a job...he wants his MONEY!! Surprise, surprise!!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,200

RENEE S.
08/2008
3.0
fencing
  + -1 more
Besides very little communication, installing the fence went all right. The problem is the follow up. I have two gates that are warping as the wood dries out. I have called at least 10 times asking for 2 additional gate latches for the top of the gates -- I want them to match the ones he used. I have offered to pay for them, of course. Each time he tells me he will put them in the mail, but I have never received them -- after 6 months of contacting him. He even installed 2 fences in my neighborhood -- one next door -- but he still hasn't followed through with his promise to get me the gate hardware. I guess I should be thankful we didn't have a major problem after installation. Customer service is extremely poor. Would not recommend.
Description of Work: Removed a chain link fence and installed a treated pine privacy fence.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$4,750

Andy A.
08/2008
1.0
fencing
  + -1 more
Prior to the construction, everything went very smoothly and Mr. Troy Myers was quite responsive in meeting my needs and requests for my fence. After the fence was built and I notified Mr. Myers of the problems, he essentially vanished and stopped returning my phone calls for two weeks. What finally made him call was complaints I had filed with the Better Business Bureau (which he is now a member of...not really sure how). Troy refused to take down nor rebuild my fence to what had been requested despite numerous documents that showed exactly what I wanted and an invoice directly from Myers Fencing stating the proper specifications. What bothered me most about the situation was Troy's inability to own up to the mistakes he made and make the situation right, which is all I wanted. Instead he lied numerous times and attempted to drag out the problem through the court system despite me having a wealth of evidence contradicting everything he said. He even went as far as trying to change the original documentation to show what type of fence he actually did build. I wouldn't deal with Troy Myers and make sure you do your homework on these fencing contractors. Also if you look him up on the Better Business Bureau, he has had numerous complaints against him, by far the most out of anyone in the Lexington-area. I'm quite surprised he is able to still conduct business the way he does...its truly amazing.
Description of Work: Myers Fencing built a 125 foot perimeter privacy fence on my property. Unfortunately I wasn't there while they did the work and I came home to find things completely wrong and not at all what we had discussed prior to the construction. I had requested a typical 6 foot privacy fence with an arch-cut and what I received was a fence that was about 1 to 1 1/2 feet shorter than what I was quoted. The arch cut looked like it was done with a chainsaw and was very uneven and non-uniform throughout. The posts were not aligned properly which resulted in a crooked fence. This "privacy" fence was far from offering actual privacy as anyone could easily look over the top because it was so short. Every other fence in the neighborhood was at least a foot or two higher.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,200

    Contact information

    5001 Park Central Ave, Nicholasville, KY 40356

    http://www.myersfencing.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Fencing,
    Fencing Driveway Gates

    FAQ

    Myers Fencing Co. is currently rated 1.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Myers Fencing Co. accepts the following forms of payment: American Express,Check,Discover,MasterCard
    No, Myers Fencing Co. does not offer free project estimates.
    No, Myers Fencing Co. does not offer eco-friendly accreditations.
    No, Myers Fencing Co. does not offer a senior discount.
    No, Myers Fencing Co. does not offer emergency services.
    Yes, Myers Fencing Co. offers warranties.
    Myers Fencing Co. offers the following services: Fencing Contractors, Wrought Iron Fence, Wood Fence, Iron Fence, Fence Contractor

    Contact information

    5001 Park Central Ave, Nicholasville, KY 40356

    http://www.myersfencing.com/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed