Lawn Doctor

I hired this service based on their Angie's List rating. They started quite early with the service, but many of the other treatments were late according to their own schedule, sometimes coming for a scheduled treatment only when prompted. Since this was my first experience with such a service, I can't really speak to how well or poorly theirs compared to other such services, but I can say that a side yard patch is completely overrun by broad-leaf growth, and the crabgrass didn't disappear until after their "late summer/early fall" treatment. I ended up treating it myself during the summer.

Today is mid May and I’ve been calling to get on the local Lawn Doctor schedule for seeding and aeration since mid March to no avail even though we paid in full for this years services on February 9th. We’ve received no treatments either. As of mid April, I’ve been calling to get a full refund since I am getting nowhere with services but Lawn Doctor does not call me back. My husband and I have reached out to corporate and they in turn have reached out to the local Lawn Doctor and the Regional Business Manager, to help. I reached out to the CEO of Lawn Doctor, and he in turn had a representative in Corporate Customer Service, get involved. I have still not heard a word from this guy and he still has almost $500 of our money. As mentioned and as their Call Center records should show (and supported by case / tickets auto generated to our email address and notes taken by corporate CSR), we’ve had zero response by the local Lawn Doctor. I’ve called no less than 3x a week since mid March. It looks like my only recourse is small claims court at this point.

Excellent - lawn is looking great!3

Our lawn was on life-support and Lawn Dr seeded and treated, and now it looks 10 times better.

Came back multiple times to fix minor issues. Very responsive.

I like them. I usually pay in the spring for all of the yearly service. I have been very satisfied with them. They are very professional. I have used them for several years.

The results were amazing!! My lawn was out of control with weeds. After Lawn Doctor's 1st application, not only were the weeds eradicated, but my grass has grown in thicker.

Very good company and reliable. Our yard is actually stunning.

The service was done well and in a prompt manner.

The experience was fine. They are consistent and seem to be on time.

Went well and I continue to use them every few months to come and spray the yard.

They applied fertilizers and herbicides at various intervals during th summer and fall. I could not see much improvement of my lawn at all.

I would highly recommend the services of lawn doctor. The pay as you go method works great for me and their personalized communication and explanation of services for every visit makes it feel like they actually care about you as a customer. In the first year of service I had a few questions on lawn care, and they were very quick to offer me a suggestion/solution. Our lawn has significantly improved in the first year and am looking forward to further improvement next year.

After two treatments, our yard looks worse than when we initially called lawn doc. I don't believe they treated the entire yard, or if they did, their treatment is ineffective. Also, I specifically asked that our mulch bed along the front of our house be treated, and the tech's notes indicate he did however, the weeds are flourishing and show no sign of treatment 3 days later. I do not recommend this company.

Has done a decent job so far. Pricing was competitive. Had to check in to see when I got my next service as it seemed longer than it should. Weeds have been less but didn't get rid of everything.

After two years of great service and a very strong lawn, Lawn Doctor worked with us to develop a program that would work for us at below the normal recommendations to meet our needs. They are willing to work with us to meet our needs. Their service and products work well and our law looks great!. They have improved their responsiveness and immediate help with additional staff and I can say I would recommend them to anyone needing to have their lawn look better and get rid of weeds.

I PREPAID AND FOR THE FIRST 3 SERVICES I REVCEIVD A BILL. MY GRASS LOOKS WORSE THAN LAST

Turned our lawn around so that it is now beautiful.

Service has been consistent and lawn has steadily improved over the almost two years we have now had the service. Service is regular and billing is easy (bill is left on the door with indication of what materials were used and any special notes that I might need. Bill can be paid online of by mailing in check or credit card information. I have only had one or two questions over the service period and the questions have always been answered as I expected although it does seem to take longer than expected to get responses. But not too long.

Excellent job. My lawn has never looked this good....

The company is super responsive and fairly priced. I contacted the company via email and they used satellite maps to give me an estimate. I approved their estimate and they treated the lawn the next day. So far, the results are good. I have only had one treatment but all the weeds are dead and the grass is green. They come out every 4-6 weeks for a total of 6 treatments during the Spring and Summer.

I am always very pleased with them. The company always does a good job. They make every effort to get the job done right.

The people form Lawn Doctor were very nice. They were very professional and willing to work with you.

So far the lawn is looking better but the final result won't be known until sometime in 2013.

Lawn was in poor condition when we moved into the house in April. Started with Lawn Doctors in May. (See previous review for initial communication issues). After the four services, all provided as intended and the fall power seeding and aerating service, our lawn is looking great as it gets ready for going dormant over the winter. (Our neighbor commented on how good our yard looked). Our back yard looks better than the front yard too. Extra services this fall were identified in advance and I was given the options of what I wanted. This company provides an invoice and envelope at each service and asks that a check be mailed in (or provide credit card). But there is no requirement for credit card on file or prepayment). This is a small company and they work hard at meeting the needs of their customers. They are sometimes slow at getting back to email inquiries, but I've always gotten the answers I need before it has cost me anything. Good company to do business with. (Cost noted above is regular price for the Fall services I requested. )