The contracting company Home Depot hires, K & W mechanical installed the hot water heater. It is a GE hot water heater, it labels more than once not to sawder the threaded fittings while they are on the hot water heater, there is supposed to be a distance between the hot water heater and the sawdering. I pointed it out before they began, but they continued to do it anyways. There is no way for me to know if the damage has occurred since it would be internal, unless the hot water heater does not last the 12 years is it supposed to. I feel that since there is a label, it must be important not to perform the service. When they were done, they carried plastic scrap piping through my garage and scratched my car. They also had removed the old hot water heater, while they were loading the outlets were not plugged properly and a large pile of rust was on my driveway. They did not clean it up or even tell me about it, I found it later. K &W mechanical is the only company that Home Depot will use in this area to contract this type of work. Even after my complaint, they were just going to send the same company, same technician back out.
Description of Work: I purchased a hot water heater from them and paid them for installation.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0
$300
RITA H.
10/2006
5.0
home improvement stores
+ -1 more
THEY WERE HELPFUL AND INFORMATIVE IN SUGGESTING WHAT I NEEDED, AFTER I TOLD THEM WHAT I WANTED. THERE WAS NO ATTITUDE.
Description of Work: I PURCHASED SOME TOOLS, INCLUDING A NEW DRILL DRIVER AND A SAW.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Heaters,
Hardware & Home Improvement Stores,
Solar Panels,
Sunrooms and Patio Enclosures,
Doors,
Cabinet Refacing and Refinishing,
Interior Painting,
Exterior Painting,
Appliance Sales and Installation,
Window Treatments,
Garage and Shed Building,
Windows
FAQ
HOME DEPOT is currently rated 4 overall out of 5.
No, HOME DEPOT does not offer free project estimates.
No, HOME DEPOT does not offer eco-friendly accreditations.
No, HOME DEPOT does not offer a senior discount.
No, HOME DEPOT does not offer emergency services.
No, HOME DEPOT does not offer warranties.
HOME DEPOT offers the following services: INTERIOR & EXTERIOR SERVICES- BATHTUB LINERS; CABINET REFACING; CARPET, LAMINATE, TILE, VINYL, & WOOD FLOORS; CARPET CLEANING; COUNTERTOPS; HOME ORGANIZATION; ELECTRICAL; HEAT & A/C; KITCHEN CABINETS; WATER HEATERS, SOFTENERS, & FILTERS; WINDOW TREATMENTS; DECKS; DOORS; FENCING; GARAGE DOORS; LANDSCAPING; PAINTING; ROOFING; SHEDS & STORAGE BUILDINGS; SIDING; SUNROOMS; WINDOWS; SOLAR POWER SYSTEMS.