Harlan Automotive

Auto Service, Auto Transmission, Auto Tires,

About us

Harlan Automotive is a full service maintenance and repair facility. Whether you’re due for an oil change, alignment, or need a second opinion about a repair, come to Harlan Automotive and find out why we’ve been Murray’s go-to shop for all things auto repair and maintenance for over 20 years. We offer shuttle service for you and/or your vehicle. We also offer financing for qualified individuals.

Business highlights

27 years of trusted experience

Services we offer

Oil Change. Wheel Alignment. Maintenance. Transmission Repair. Emission Repair. Windshield - Repair & Replacement. Battery- Diagnostics & Replacement. Starters & Alternators. Brake Repair. A/C Repair. Engine & Cooling System. Shocks & Struts. Timing Belts. Tire Sales.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.536 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
8%
3
3%
2
8%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 36 reviews

LINDA J.
12/2018
5.0
auto repair, transmission repair
  + 0 more
quick with quote.
Description of Work: transmission

Rating CategoryRating out of 5
value
2.0
responsiveness
5.0

Yes, I recommend this pro
$5,400

Chase L.
11/2017
1.0
auto repair
  + -1 more
Took 2 weeks an 789 dollars one my horn which was working fine when I took it in now has a short or a bad connection to something causing it to go off erratically.
Description of Work: A new steering column strap installed

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$790

Karen D.
10/2016
5.0
auto repair, transmission repair
  + 0 more
I was able to set up my appointment online which was very convenient for me, and I quickly received a confirmation e-mail. When I arrived I was presented with a cute little computer to fill out a little more information, and then I sat in the comfortable lounge area while they worked on Katie. They finished sooner than I expected them to, and I was then presented with a complete listing of everything else they checked which showed what was in great shape and what would need attention in the near future, and the list was thoroughly explained to me with prices for the work if I had them do it. Everyone was very sweet, and Katie was smiling when I drove her away from there.
Description of Work: I needed full transmission service done for my newly purchased 2002 Chrysler 300M with 229,000 miles on her whom I christened Katie.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Mike K.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Always a good job at a fair price. Very proactive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Katie K.
06/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: They fixed my a/c, a few fuses, and my rear brakes. Luckily, I don't have to have work done on my car often, but when I do, I take it to Harlan Automotive. They're reasonably priced and get everything done in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ron J.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Everything went very well but I do not remember the date or the cost. Sorry it has been too long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

toby V.
02/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Erica B.
02/2016
5.0
auto repair
  + -1 more
.
Description of Work: Identified and repaired cause if check engine light and ABS error.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Erica B.
02/2016
5.0
auto repair
  + -1 more
They fixed it under the quote given me by a dealership and they did a fantastic job. Very professional and friendly.
Description of Work: They fixed my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Melissa P.
11/2015
4.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Billy D.
10/2015
5.0
auto repair
  + -1 more
en brake lineI was visiting Murray Ky from Texas. I had a brake line break on my truck, i called Harlan Automotive to get an estimate and that evening i dropped off the truck at his shop. He had my truck fixed before noon and the price of the repair was less than the estimate he had giving me. I was completely satisfied and on my way back to Texas
Description of Work: Replace broken brake line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$205

Danielle C.
08/2015
5.0
auto repair
  + -1 more
Went great. Fast service
Description of Work: Grease and change oil

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32.85

Sophia E.
07/2015
2.0
auto repair
  + -1 more
unknown
Description of Work: They were suppose to replace battery. They did with a used battery not new like my son paid for. College students be warned.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$120

Response from Harlan Automotive
[Member Info Removed], According to our records, We did not service your son's vehicle. Please contact us about this concern. We discourage the use of used parts unless there is no other option.

Paula H.
03/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Replaced fuel pump. Did a great job, took my truck in without me having to come down (had to have it towed while I was at work).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Pat A.
02/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Oil change check tie rod

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Sherri A.
02/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Oil change and routine high milage check

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Michael B.
01/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Repaired AC system after I screwed it up. They did an outstanding job with only a very short timeline I had available. I would definitely use them again and I give them the highest recommendation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Ruth/Charles F.
05/2014
2.0
auto repair
  + -1 more
I wasn't really happy about them. They were pushing parts basically.So I wouldn't recommend them. I used them 2 years ago and it seemed like they were just pushing parts. I asked them to fix one thing and they give me a list of a bunch of other things.
Description of Work: I took my car to Harlan Automotive for auto services. I had a new oil pump installed and I got home and they haven't screwed on the part properly an I had to do it myself.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


Randy G.
05/2014
5.0
auto repair
  + -1 more
The experience has always been good. Every time I went over there, it was good service, and I have never had a problem. He is honest, and he will tell you the truth about what's wrong. He won't do work that is not needed.
Description of Work: I use Harlan Automotive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ryan S.
05/2014
4.0
auto repair
  + -1 more
They are pretty good friends of ours, they do very good work. We have had a positive experience with him, but we feel like his price is high. The quality of service is pretty good, and I have never had to complain there. My only dislike is the price. The guy doing the oil change hadn't done an oil change before, and he charged us $15 more because it took him longer, and I feel we shouldn't have been charged more because he was competent. It was a minimal fee, and I understand but that was my only complaint.
Description of Work: I use Harlan Automotive. We last used him for oil changes.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Linda V.
05/2014
5.0
auto repair, transmission repair
  + 0 more
We have had all our vehicles maintained by Harlan Automotive for the last several years. This because they can be trusted to do a professional job, by certified mechanics, at a reasonable price. From engine rebuilds on our motorhome, to mechanical repairs to our Mercedes and Minivan as well as regular scheduled preventative maintenance. They do it all, from the exotic to the routine. The owner Mike will listen to you and find the problem and fix it to your satisfaction.
Description of Work: Engine and Transmission repairs as well as Preventative Maintenance on our 3 vehicles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

philip W.
04/2014
5.0
auto repair
  + -1 more
I take all my vehicles to Harlan Automotive. They always get me in and out in a timely manner and get the problem fixed the first time. It's nice to have a reliable mechanical with a wide range of services!! The office staff is very professional. I took them a dirty work truck and they still put disposable floor mats down and plastic on my seat when the test drove it! I would recommend them to anyone.
Description of Work: Harlan performers routine maintenance and repairs on all my vehicles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pat A.
10/2013
5.0
auto repair, car inspections, car tires
  + 1 more
I have entrusted Harlan automotive with 3 vehicles over a period of 15 years. This visit was concluded with a report of work done and inspection results. I can count on good, necessary services being done for a fair price. If anything out of the ordinary is recommended, I get a price quote and sometimes use another vendor if it seems extreme. The other vendor is usually the brand dealership who sometimes is necessary for warranty work. The prices at Harlan have increased with the price of oil and labor, which is understandable. I'll be glad to recommend Harlan Automotive for any automotive service.
Description of Work: Harlan did oil change and inspected all systems,tires Oil and filter change, inspected all systems, inspected tires and topped off any fluids as needed. Also installed new windshield wipers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dale A.
08/2011
2.0
auto repair
  + -1 more
We picked up our car on a Friday and noticed that the brake pedal went all the way to the floorboard. Harlan is closed on Saturday and Sunday, so we returned our car on Monday to have the brake lines bled. We were told for four days that Harlan just could not free up two people needed to bleed our brakes. Harlan claims they called us on Thursday of that same week to tell us our car was ready to be picked up and I later found out that they did but my cell phone carrier was the reason I did not get the voice mail Harlan left for us. Regardless, Harlan intentionally chose to work on other people's cars for four days when they had not properly repaired mine the previous week. We had to do without our car for four days waiting for a simple, maybe an hour long brake bleed which should have been done when servicing our brakes. We never should have been allowed to pick up our car on Friday knowing the brakes had not been bled which everyone knows is a necessary last step of any brake service. I liked all the people I met at Harlan Automotive, but I was not treated fairly. I can not recommend them after my experience. The other jobs they did were done well, but they dropped the ball on fixing my brakes.
Description of Work: Harlan was supposed to replace three motor mounts, replace an AV joint, replace most of the exhaust system, do a complete brake servicing repairs and troubleshoot a vibration problem.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$1,800

Response from Harlan Automotive
This issue was resolved on June 9 2011. Apparently the problem with the brake system was a bad master cylinder which was ordered the following day and took two days to be delivered. There was an issue with not having the correct phone number in which to contact our customer. Because of the issue with not being able to contact our customer promptly and not catching the bad master cylinder the first time, We did not charge him for the repair.

Drew A.
03/2011
5.0
auto repair, car inspections
  + 0 more
Took a vehicle in for an inspection. Owner stopped what he was doing and inspected vehicle. When I asked what I owed, he said $0.00....How often does that happen?
Description of Work: Vehicle inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

408 N 4th St, MURRAY, KY 42071

http://www.harlanautomotive.com

Service hours

Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Transmission,
Auto Tires,
Auto Inspections,
Auto Radiators,
Home Security Systems,
Heating and Air Conditioning,
Electrical

FAQ

Harlan Automotive is currently rated 4.5 overall out of 5.

Monday: 7:00 AM - 5:30 PM

Tuesday: 7:00 AM - 5:30 PM

Wednesday: 7:00 AM - 5:30 PM

Thursday: 7:00 AM - 5:30 PM

Friday: 7:00 AM - 5:30 PM

Harlan Automotive accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Harlan Automotive does not offer free project estimates.
No, Harlan Automotive does not offer eco-friendly accreditations.
No, Harlan Automotive does not offer a senior discount.
No, Harlan Automotive does not offer emergency services.
Yes, Harlan Automotive offers warranties.
Harlan Automotive offers the following services: Oil Change. Wheel Alignment. Maintenance. Transmission Repair. Emission Repair. Windshield - Repair & Replacement. Battery- Diagnostics & Replacement. Starters & Alternators. Brake Repair. A/C Repair. Engine & Cooling System. Shocks & Struts. Timing Belts. Tire Sales.

Contact information

408 N 4th St, MURRAY, KY 42071

http://www.harlanautomotive.com

Service hours

Monday:
7:00 AM - 5:30 PM
Tuesday:
7:00 AM - 5:30 PM
Wednesday:
7:00 AM - 5:30 PM
Thursday:
7:00 AM - 5:30 PM
Friday:
7:00 AM - 5:30 PM