Triton Home Services

Great super professional and clean in our condo. Will is very communicative and responsive during the process. Looking forward to doing our kitchen remodel with him

DO NOT TRUST THIS MAN! Contract started in January of 2019. Price ~73,000$ for a full home remodel. 1 week into the contract, Will Higginson comes to me and says it will be an additional 23,000$ to have the job completed by HIS verbal date of mid April, I declined and we agreed on late May as the completion date. After a crazy high cost for demo, I put the contract on hold. After getting my own estimates, I realized the overall price of the contract was relatively fair and decided to allow work to continue, HUGE mistake. Come June the project is nowhere near finished and I have to have my construction loan reissued. Deadline keeps getting pushed back every single month with excuse after excuse. It was like pulling teeth to get him to do what I paid him to do. December 3rd, Will Higginson finally gives up and stops responding. This was my first project, I hired them because they seemed eager and had good reviews. Will doesn't do any of the work himself mind you, he subs it all out. I think he put in maybe 20 hours of actual work. Most of the work was shoddy at best. They had to reframe walls, cut doors down because the openings were framed incorrectly. The flooring guys didn't even cut out 2 of the floor vents, just laid the floor right over top. All the windows were installed so poorly you could push on them and they would visibly move.Heck he made me pay out of pocket for insulation on exterior walls when everything in the contract states everything will be done to code. He seriously has very poor judgement. The actual tradesmen(tile, plumbing, electric) he hired did fine work, especially the tile guys, (wish I got their number.) HVAC guys were meh. Will Higginson received about ~71,000$ and completed about 80% of the project leaving me broke with my credit cards maxed and my savings drained. I was somehow able to finish the project myself with the help of family and friends. Everyone was blown away at the finished project because, unlike Will Higginson I took the time to learn things and held my work to a high standard. This could have been a show piece for him, now it is mine. If you want a subpar result for a rather high price then this is the contractor you want to hire. If you want your project done well and priced fairly find someone else. Triton home services mission statement on linked is a ducking joke so imma rate him on it. Integrity: 0 Stars Professionalism: 1 star Service: 1 star Responsiveness:2 star Accountability:0 stars Communication: 4 stars Up until he just stop responding he was very commutative even if it was mostly bs

Will is fantastic. His crew that replaced my gutters and applied guards were awesome and very respectful. I couldn’t be more pleased with the work. I already have another job or two I’m considering getting Tritons help on. It is so fantastic to find a general contractor I completely trust. You won’t be disappointed!!