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Grout Restoration Company

Ceramic Tile, Bathtub Restoration, Floor Cleaning and Waxing,

About us

At Grout Restoration and Tub Refinishing, we work hard to give you a quality finish at a fraction of the cost. Our projects have saved customers over $20 million verses replacement. We have the experience you need to get your project done right the first time. We, as a company, have completed over 12,000 successful jobs. A leader in the after-market care of stone grout and tile, we have professionally trained technicians that have passed both our vigorous training and background checks while also being bonded. We also carry a $2 million liability policy. After successfully completing over 12,000 projects we still have an A+ rating with the Better Business Bureau (BBB). Our restoration process has saved clients over $20 million versus replacement.

Business highlights

22 years of trusted experience

Services we offer

We specialize in cleaning, regrout, changing grout color or restoring to new, loose tile or cracked tile replacement, water damage repair, non-slip treatment, tub restoration, caulk replacement, countertop transformation, cast iron – metal – fiberglass restoration.

Services we don't offer

New installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.744 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
14%
3
2%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 44 reviews

Rob W.
02/2019
5.0
ceramic tile
  + -1 more
Very professional job. In shower added grout to a couple areas, repaired tile, cleaned and sealed shower floor to ceiling. Also, cleaned and sealed bathroom floor.
Description of Work: Grout, clean and seal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Greg L.
03/2018
5.0
ceramic tile
  + -1 more
Excellent work done on this project. Follow up is outstanding. Would recommend a service call before you make a decision to replace tiles.
Description of Work: Grout repair in Master bedroom shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

David A.
03/2018
5.0
bathtub refinishing, flooring contractor, home remodeling
  + 1 more
Very nice people and attentive to quality. They experienced problems with the old house not being level or square. The problems were thought professionally and handled to our satisfaction.
Description of Work: Remove Old Tub and Tile wall. Replaced with a walk in shower. Refurbished 2 tile bathroom floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Michael P.
04/2017
5.0
ceramic tile
  + -1 more
The only reason that I gave them a B for price is that others paid less for what appeared to be the same service for less.
Description of Work: Fantastic job. Arrived when they said and found grout problem that we thought was mold but was dark colored grout covered with a thin layer of light colored grout. Friendly and efficient. Great experience. The removed all of the old grout and replaced with new. No flaws! The only reason that I gave them a B for price is that others paid less for what appeared to be the sa

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Andrea K.
12/2016
5.0
bathtub refinishing, ceramic tile
  + 0 more
After I messaged them they called almost immediately and came to give me an estimate during the Monday before Thanksgiving. Even though it was Thanksgiving week, they did the job on Wednesday. I couldn't be happier.
Description of Work: They re grouted my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Janet D.
11/2015
4.0
ceramic tile
  + -1 more
for the most part well. some of the work wasn't as smooth as I thought, but it could be the nature of the problem. There aren't too many groups willing to repair old tiles, so they are reasonable in that they are still willing and able.
Description of Work: fixed broken tiles

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

David R.
10/2015
5.0
ceramic tile
  + -1 more
Our shower had black stains in the grout and was missing grout. The entire shower stall is tiled. The free estimate was provided quickly after calling the company. The service man provided several options and recommendations to improve the shower's condition. The technician advised us to choose the least expensive option for repair. The quoted price was less than another estimate. The service was scheduled less than a week after accepting their proposal. The work was completed in one day. The shower appearance far exceeds our expectation. The shower looks brand new. We highly recommend this company to anyone.
Description of Work: Removed existing grout, power washed, sanitized, and re-grouting a walk-in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Robert G.
08/2014
1.0
ceramic tile
  + -1 more
We felt like the coupon was offered to get into our house and then upped the prices. They re-grouted a shower stall. When they said they were done I went into the bathroom and told them the grout doesn't match the grout in the rest of the bathroom. They said it was the only color they had on their truck and apologized. They came back and brought a lighter brown so now I have three different colors of grout in my bathroom. They again said this was the only color they had on their truck. We were pretty upset with the work.
Description of Work: I purchased a big deal for $99 for $200 of Tile and Grout Restoration, Bathtub Re-Caulking, and More.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
5.0

$300

Response from Grout Restoration Company
The coupon was offered to help increase our sales and establish new customers. Not to upsale. We always try to offer our customers 2 quotes. The first being the most crucial for any water area, and that is the repairs to prevent water penetration. The second option would address any aesthetics issues arriving from color variations. Of course we would love all of our customers to choose both. Completing both parts would eliminate any color variations because all grout and caulking would be new. However only one is critical, The repair. It is impossible to match the remaining grout or caulking as it has inherent stains, aging, cleaning residue, soap and shampoo residue etc etc. As stated exactly on each and every estimate sheet (Matching the grout, Grout Restoration Co.is highly skilled in regrouting and matching of grout. however, Grout Restoration Co. can not inject into new grout the oils, cleaning products, greases and stains that are inherent in tile installations. By using the highest technology available, the technician will come as close as possible to matching the grout. Grout requires time to cure after regrouting.) We do not have a guarantee for matching grout. however as testimony by this customer we went above and beyond, because our number one goal is a happy customer. I hope this helps explain color variations.

Sean V.
07/2014
5.0
ceramic tile
  + -1 more
I was very pleased with this company. They were able to provide an estimate the same day I called them, and they were able to schedule the job for a few days later. They responded very quickly when I needed to call them. Because my shower has smaller mosaic tile on the floor, I had been told it would be much tougher to clean...but Grout Restoration was able to do it thoroughly and at a very fair price. Additionally, the serviceman had some tips on other affordable services that could be done to avoid the full replacement of the tile. I will definitely use them in the future...they are dependable and fair.
Description of Work: They repaired the grout in my shower floor, where some grout had worn away and was allowing water to leak through to the ceiling below. They also cleaned the grout on the walls and ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Michael R.
05/2014
4.0
bathtub refinishing, ceramic tile
  + 0 more
We purchased the coupon for "$99 for $200 service." When the gentleman examined our shower, it needed a lot of work and the total was estimated at over $700. We did not have that much budgeted for the shower at the time, so we have not had any work done yet.
Description of Work: Examined shower, gave estimate for cleaning, repair, regrouting.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MELISSA L.
05/2014
5.0
ceramic tile
  + -1 more
He came very quickly and gave me an estimate. He was professional. The work took months to coordinate with my schedule. The new material is more water-proof and has sealed the area better. The quality of the work and communication were both good.
Description of Work: They restored the seam of a kitchen backsplash and restored the grout in a secondary bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ton A.
04/2014
5.0
ceramic tile
  + -1 more
Worked quickly and professionally. Very happy with the results.
Description of Work: Replaced the caulk in our shower and re grouted/caulked kitchen counters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ron H.
04/2014
5.0
bathtub refinishing, ceramic tile
  + 0 more
I was pleased with the work provided to me by Grout Restoration Company. They did a good job. It was well done. I was satisfied with the work. I thought the tub was going to look like a new tub when they were done, but it did not. They had quoted me a very big price to resurface the tub that was very expensive, so I didn't get that done. But I would use them again.
Description of Work: They regrouted the bathroom tile. They also therma-cleaned and sealed the bathtub. The grout work was $227.00 and the rest was $160.00.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Jean K.
04/2014
5.0
ceramic tile, floor cleaning
  + 0 more
Jeff did a fantastic job! Very professional. Will use again if needed.
Description of Work: Vapor-cleaned bathroom walls (tile)-repaired broken grout joints-added epoxy sealant-cleaned and sealed bathroom floor and replaced old grout. Cleaned and sealed entry-way door and reapplied new grout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$551

Krista J.
03/2014
5.0
ceramic tile
  + -1 more
It was very good. We had a good response from them.
Description of Work: I used Grout Restoration Company to do some restoration of grout for our shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Angela N.
03/2014
5.0
ceramic tile
  + -1 more
I had a very good experience with Grout Restoration Company. They had excellent service, work and clean-up. It was an awesome job. They were very responsive.
Description of Work: He re-grouted the floor of my shower.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Regina S.
03/2014
5.0
ceramic tile
  + -1 more
The prices of Grout Restoration Company are reasonable. They had a good rating. I did find out I used them before, but I didn't know that when I first called them.
Description of Work: They performed grout restoration.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith O.
03/2014
5.0
ceramic tile
  + -1 more
We were wanting to get the crevasses on the actual tile filled along with the grout cleaned and sealed, they said it could be done but it wouldn't fix our problem long term. I appreciated that a lot. They were really great its good to have a company be up front and honest. Also the guy that actually came and did the work was very friendly.
Description of Work: They showed up on time to give the estimate. Let us know exactly what they could do and what they couldn't do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jason L.
02/2014
5.0
ceramic tile, floor cleaning
  + 0 more
The work was done quickly, within a week of quote. Mildew spots were removed and grout was stained. Looks so much better. They also gave tips and tricks to keep looking new and clean longer. Price was fair. Very happy with the job done.
Description of Work: Cleaned and restored grout on natural tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matt W.
02/2014
5.0
ceramic tile, graphic designers
  + 0 more
The area had been regrouted twice before in the last 10 years and was not previously done very well. This was done properly and completely this time with high quality and attention to detail. They used a sanded caulk where appropriate to match the sanded tile on the floor. They also properly caulked other water leaking areas on the shower door so that future water would drain properly. They did an excellent jon removing the old grout and replacing it correctly, which sounds easy but was finally done right.
Description of Work: This was a regrout of the a tub and shower door enclosure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Bart M.
02/2014
5.0
bathtub refinishing, ceramic tile, floor cleaning
  + 1 more
I would use him again and would refer clients to him. (I'm a real estate broker)
Description of Work: Did job as he said he would on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donna R.
01/2014
4.0
ceramic tile
  + -1 more
It was ok. While there were a few nice things done, there are still areas of the shower floor that you can see the tile spacers. Update: What's even worse now is that even though I've written this review I have not received any follow-up from this company. Update 1-13-14: Jeff called promptly to schedule a follow-up visit. He returned this morning and corrected everything so it now looks spectacular. Thanks, Jeff, for the prompt quick follow-up service. Everything is all good now. Would use them again. Thank you.
Description of Work: was to restore/replace grout of shower floor tile

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$99

Response from Grout Restoration Company
your information was given to the technician earlier in the week. He will be contacting you as soon as possible. If this is an emergency because of a water leak issue please let us know. Thanks Scott

Tracy A.
12/2013
5.0
ceramic tile
  + -1 more
Very professional and prompt. Would definitely recommend their service.
Description of Work: These folks came in to help rescue an old bathroom. We did not want to spend $13,000 for a complete overhaul. Did an excellent job of refinishing our old bathtub too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria H.
12/2013
5.0
bathtub refinishing, ceramic tile, graphic designers
  + 1 more
It went very well. They were good and efficient, the person who came to look at the work was very helpful and cleared up a lot of the questions we had. The technician was also helpful.
Description of Work: Restoring grout, caulked in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Ruth M.
12/2013
5.0
bathtub refinishing
  + -1 more
Jeff showed up early, with notice, and did an amazing job of cleaning and stripping and replacing the caulk. We could not be more pleased with his work. Truly looks like new.
Description of Work: Our shower tub had mold and mildew in the caulk, and the tub/pan was heavily stained as well. It looked hopeless.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350
    • 1(current)
    • 2

Contact information

P.O. Box 858, Mount Washington, KY 40047

groutrestorationco.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Ceramic Tile,
Bathtub Restoration,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Graphic Design,
Kitchen and Bath Remodeling,
Windows

FAQ

Grout Restoration Company is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: Closed

Grout Restoration Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Grout Restoration Company offers free project estimates.
Yes, Grout Restoration Company offers eco-friendly accreditations.
No, Grout Restoration Company does not offer a senior discount.
No, Grout Restoration Company does not offer emergency services.
Yes, Grout Restoration Company offers warranties.
Grout Restoration Company offers the following services: We specialize in cleaning, regrout, changing grout color or restoring to new, loose tile or cracked tile replacement, water damage repair, non-slip treatment, tub restoration, caulk replacement, countertop transformation, cast iron – metal – fiberglass restoration.
New installation.

Contact information

P.O. Box 858, Mount Washington, KY 40047

groutrestorationco.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
Closed