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Comfort Air Heating and Cooling Inc

Heating and Air Conditioning, Air Duct Cleaning, Metal Fabrication & Restoration

About us

Heating and Air Conditioning contractor KY license HM00862. Residential and commercial HVAC service, repair, and installation. Sheet metal fabrication shop to custom make our duct systems. Commercial refrigeration repairs and installations. Indoor air quality products. Geothermal repair and installation. Committed to quality work and customer satisfaction.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Residential air conditioners, heat pumps, gas furnaces, geothermal, programmable thermostats, humidifiers, air cleaners, sheet metal fabrication, ventilators and zoning products installation, repair, maintenance & replacement.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.826 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
8%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-25 of 26 reviews

Doris S.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
the installation was performed in a timely manner and a second visit to make a few modifications was very timely.
Description of Work: Replace HVAC

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Irene D.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
I started calling around to get some quotes and these people were the nicest and came immediately, that day actually. They ordered it right away. Within a few days I had the whole thing. They had two fellows work from 9:30 to 9:30 at night. They didn't leave until it was done. They have a good finance department.
Description of Work: Installed new heating and cooling system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

David P.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I phoned on a Saturday, wanted to know if I needed someone right then, I told them lets wait till Monday. Monday Morning they had someone arrive after they called in they were on the way. Technician arrived introduced himself, started reviewing the equipment, ask a few questions and in minutes had determined the issue. I would say if I had not bothered the technician, talking to him :) he would have finished sooner! Anyway the Tech found the running capacitor was bad (Train equipment) and replaced the bad part. started the unit up, let it start cooling and determined my refrigerant level was good, and that the airflow and cooling at the vents was proper. Great customer service !! If I had 10 thumbs I would give them 10 thumbs up!
Description of Work: Diagnosed the issue. Replaced the worn part. checked to make sure all parts were functioning properly checked cooling. made sure we were happy. Professional, Polite, Pleasant, quality work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Jennifer W.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

John W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Cassandra C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan B.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are good and their work is outstanding. Their price is reasonable and I would recommend them.
Description of Work: They repaired something.
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Debbie T.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Barry F.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$176

Jennifer W.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$70

Karen L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced heat and air units with Carrier Infinity. Great job and love my new system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$13,500

Lucille H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It went fine. The young man was neat and well dressed and was in a marked company vehicle. I had requested the service package, but only the one time servicing was addressed, however. I had expected to confirm the whole package that day, but I guess I can follow up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Dianna H.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced part on air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

tammy M.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed new compressor, under warranty, charged $700.00 for labor only!

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$700

Response from Comfort Air Heating and Cooling Inc
We thank you for the feedback, and we are sorry you were not totally satisfied. I should have explained the charge to you in more detail when we found the bad compressor. The total charge included : Recovery and disposal of refrigerant, labor and materials to install compressor, installation of new filter drier, pressure check system / evacuation of system, recharging with virgin refrigerant and disposal of the old compressor. The factory warranty only pays for the compressor part. It doesn't include labor or all the other materials needed to replace a compressor.

Patty S.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air unit went out and it was one of our hottests days of the summer. They came out near dark and stayed till they had us up and running. Very knowledgeable and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

saleem H.
11/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$125

Response from Comfort Air Heating and Cooling Inc
I think you may have the wrong company. We have done one call for you at a rental property in Mt. Sterling on July 3rd 2012. We have not done any other work for you so you may have us confused with another company in Lexington, with a similar name.

Marie C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: replace parts and recharge air condition

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Brian G.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$150

Chris C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced compressor fan motor. Under warranty

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Keith W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$100

Wyatt W.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Found a leak in my drain line on my heat exchanger

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Rebecca G.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Don R.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
This Co went above and beyond what anyone would expect. They didn't clean up after they worked, they cleaned up while they worked! Most honest and legitimate contractor I've ever worked with and would definitely use again as well as suggest them to anyone needing HVAC work done.
Description of Work: Total HVAC install in private home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Josie H.
10/2013
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
They were very professional in the service.
Description of Work: Service the furnace

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Gina W.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
Through our insurance, Comfort was called to repair an AC unit that continued to freeze up. It took several different trips to diagnose the problem. It was acting ok while they were here, but would freeze up after they left. I took a picture with my cell phone to show them how it was freezing and that picture enabled them to find the problem and fix it. Everyone I spoke with was extremely courteous and knowledgeable. The repair men were very professional and friendly. I would recommend them again in a heart beat!
Description of Work: Through our insurance, Comfort was called to repair an AC unit that continued to freeze up. It took several different trips to diagnose the problem. It was acting ok while they were here, but would freeze up after they left. I took a picture with my cell phone to show them how it was freezing and that picture enabled them to find the problem and fix it. Everyone I spoke with was extremely courteous and knowledgeable. The repair men were very professional and friendly. I would recommend them again in a heart beat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

471 Adena Dr, MOUNT STERLING, KY 40353

www.comfortairky.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Metal Fabrication & Restoration

FAQ

Comfort Air Heating and Cooling Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Comfort Air Heating and Cooling Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, Comfort Air Heating and Cooling Inc offers free project estimates.
No, Comfort Air Heating and Cooling Inc does not offer eco-friendly accreditations.
No, Comfort Air Heating and Cooling Inc does not offer a senior discount.
Yes, Comfort Air Heating and Cooling Inc offers emergency services.
Yes, Comfort Air Heating and Cooling Inc offers warranties.
Comfort Air Heating and Cooling Inc offers the following services: Residential air conditioners, heat pumps, gas furnaces, geothermal, programmable thermostats, humidifiers, air cleaners, sheet metal fabrication, ventilators and zoning products installation, repair, maintenance & replacement.

Contact information

471 Adena Dr, MOUNT STERLING, KY 40353

www.comfortairky.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day