Alec Herpich of BCS Constructions Louisville, KY

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DURING THE COMPLETION OF OUR CABIN WE, MY PARTNER AND I WERE INTRODUCED TO ALEC BY A TRUSTED FRIEND WHO BROUGHT IT TO OUR ATTENTION THAT ALEC LAYS TILE FOR A LIVING AND THAT HE IS GOOD AT IT AND OUR FRIEND WAS DETERMINED TO GET ALEC HIRED TO DO THE TILE WORK WE WANTED. SO AFTER SPEAKING WITH ALEC FOR A BRIEF MOMENT HE BEGINS TO SHOW US PICTURES OF SOME OF THE WORK HE HAS DONE. FROM WHAT WE SAW WE AGREED THAT HE WAS THE GUY WE NEEDED TO WORK ON OUR FLOORS. WE TALKED HIS RATE FOR HIS SERVICES AND ASKED ABOUT HOW LONG IT WOULD TAKE AND HE SAID HE WOULD BE DONE IN THREE TO FOUR DAYS. WE HIRED ALEC TO LAY THE TILE IN THE MASTER BATH ONLY AND THIS DECISION CAME WHEN HE MADE MENTION THAT HE HAD ONLY BEEN IN THE TILE BUSINESS FOR A COUPLE OF YEARS. BUT AFTER GIVING HIM THE SPACE NEEDED FOR HIM TO DISPLAY HIS CRAFT. WHEN WE RETURNED TO CHECK THE PROGRESS AND TO OUR AMAZEMENT WE WERE BLOWN AWAY BY THE WORK HE WAS ABLE TO ACCOMPLISH IN SUCH LITTLE TIME. WE WERE SO IMPRESSED THAT WE ASKED IF HE WOULD BE INTERESTED IN PUTTING DOWN THE TILE IN OUR KITCHEN; AND HE SAID YES, HE WAS INTERESTED AND WITHIN THE HOUR WE WERE HEADING TO THE TILE SHOP TO PURCHASE MORE TILE. ABOUT A WEEKS TIME HAD PASSED AND WE WERE WONDERING HAD WE MADE A MISTAKE BY KEEPING ALEC ON TO WORK WHEN OUT OF NO WHERE HE STARTS TO VERBAL LAY OUT THE KITCHEN FLOOR. HE ROUGHLY SPOKE OF TWO DIFFERENT PLANS AND WANTED TO KNOW WHICH ONE WE FAVORED MOST; SO WE CHOSE THE SECOND OPTION. NOW HE IS BACK IN FULL SWING AND CUTTING SHEETS OF TILE TO FIT AS IF THEY WERE PUZZLE PIECES. WHILE GOING OVER SOME OF THE WHY QUESTIONS AND BOTHERING HIM. WE TOLD ALEC THAT WE WANTED TO MAKE AN ADJUSTMENT TO THE PLAN HE HAD ALREADY STARTED ON. ALEC WENT INTO THIS LIKE STATE OF MIND WHERE HE WASN'T FULLY HERE AND WHEN HE CAME BACK HE INSTANTLY STARTED CALLING OUT MEASUREMENTS AND WE WERE SO LOST THAT WE HAD TO REMOVE OURSELF TO FIGURE OUT WHAT HAD JUST HAPPENED. ONCE ALEC WAS NEAR THE COMPLETION OF THE KITCHEN FLOOR AND THE ADJUSTMENT WE THREW AT HIM AT THE LAST MIN. WHEN HE ONCE AGAIN KNOCKS US OFF OUR ROCKERS. I FELT THIS GUY HAD BEEN PULLING OUR LEG OR EITHER HE WAS MORE SKILLED THAN HE HAD TOLD US. WHILE ADMIRING HIS WORK MY PARTNER DAN SAID JOKINGLY TO ALEC "SO YOUR DOING THE TILE IN THE SUN ROOM AS WELL?" AND AFTER A SLIGHT CHUCKLE ALEC SAID YES, IF YOU REALLY WANT ME TO. AND WE HAD TO GO OFF FOR A QUICK BRIEFING AND UPON OUR RETURN WE ASKED WHERE THIS WAS GOING TO PUT US AS FAR AS HIS RATE WAS CONCERNED. HE TOOK A MOMENT TO THINK THIS OVER AND BEFORE GIVING US THE NEW TOTAL HE CONFESSES TO DAN AND I THAT THIS WAS THE LARGEST PROJECT HE HAD EVER TAKEN ON.... BY HIMSELF. HE ALSO TOOK A BIG STEP AND SAID HE WAS UP FOR THE CHALLENGE AND THAT WE WOULD LIKE THE FINISHED DESIGN. HE ASKED IF WE WOULD BE WILLING TO STAY WITH THE SAME TILE AS USED IN THE KITCHEN ALLOWING IT TO RUN ON INTO THE SUN ROOM BEING THAT THE TWO ROOMS ARE JOINED BY A THRESH HOLE. HE BEGIN TO LAY THE TILE COMPLETELY DIFFERENT CAUSING ONE DESIGN TO PLAY OFF THE OTHER. THIS ALEC HAS LAID TILE IN A PREVIOUS LIFE TO BE ABLE TO GET THE TILE TO PLAY TOGETHER IN DIFFERENT SETTINGS. BEFORE HE WAS DONE WE HAD HIRED ALEC TO LAY TILE IN THE GUEST BATH, THE LAUNDRY ROOM WHICH ALSO SERVES AS A 1/2 BATH ADJACENT TO THE KITCHEN. HE EVEN DID THE BACK SPLASH AND COUNTER TOPS IN THE KITCHEN AS WELL. AND JUST WHEN WE THINK HIS RUN OF WORK AT THE CABIN IS OVER HE KNEW THAT WE WERE LOOKING TO PURCHASE AN ISLAND TO GO WITH THE TILE AND BACK SPLASH WHEN HE REQUESTED THAT HE BE GRANTED THE CHANCE TO STEP OUT OF HIS BOX AND BUILD THE ISLAND FOR US. HE OPENLY ADMITS THAT HE HAS NEVER BUILT ANYTHING IN HIS LIFE BUT WAS SURE THAT THIS WOULD BE HIS MASTERPIECE AT THE CABIN. ABOUT TWO WEEKS LATER WE HAD BEFORE US A FULLY LOADED 1 OF A KIND ISLAND. ALEC HAD DONE A JOB SO WELL DONE AND THE DETAILS ARE NEVER ENDING. HE DID ALL OF THIS BY HIMSELF AND WE BOTH ARE STILL IN GAG! MODE OVER HOW LOVELY AND BEAUTIFUL THIS PIECE IS. THE ISLAND IS BY FAR THE BEST WORK TO DATE THAT ALEC HAS DONE AND I HAVE SEEN THE IMAGES OF HIS PREVIOUS CLIENTS AND THIS GUY HAS OUTDONE HIMSELF. WE WILL BE REMODELING THE MASTER BATH SOMETIME NEXT YEAR AND ALEC HAS ALREADY BEEN CONTACTED AND ASKED IF HE WOULD DO US THE HONOR OF TURNING THE MASTER BATH INTO A SPA FOR US PLACING ALL PLANNING AND DETAILS TO HIM. ALEC IS THE BEST OF THE BEST. HE RANKS TOP IN HIS CLASS IF THERE WAS A CLASS. HE TOOK GREAT PRIDE IN THE WORK HE DID FOR US. I WOULD ALSO LIKE TO COMMEND ALEC FOR HIS CUSTOM SERVICE SKILLS HE DISPLAYED JUST YESTERDAY. WE RECEIVED A CALL FROM ALEC JUST TO EXPRESS HIS APPRECIATION FOR DAN AND I CONSIDERING HIM FOR THE TASK OF LAYING TILE FOR US AND ALLOWING HIM THE CHANCE TO BUILD THE ISLAND FOR US. HE WENT ON TO INQUIRE IF EVERYTHING WAS WORKING PROPERLY AND THAT WE BOTH WERE 100% SATISFIED WITH HIS WORK FOR US. AND WE BOTH ARE TOTALLY SATISFIED WITH ALL ALEC HAS DONE FOR US AT OUR CABIN. WELL DONE.