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Carter's Cleaning of WKY

House Cleaning, Floor Cleaning and Waxing, Window Cleaning,

About us

Hello, we are a detail cleaning business. Our company's goal is to make your home look new, while providing you with prompt and great customer service. We provide a number of services for both the interior and exterior of your home or business. Our interior services include the cleaning of blinds, drapes, windows, carpet, furniture, and every crevice of your home or business. Our deep cleaning service provides a complete cleaning of your home or business including your appliances, walls, ceilings, baseboards, doors, door frames, blinds, cabinets, complete bathroom areas and more. We also clean tile and grout, and my personal favorite, strip and wax floors. Our exterior services are power washing which includes driveways, siding, aggregate, brick, and roofs. We also clean windows and screens, along with gutters and downspouts. Please contact us by email at carterscleaningofwky@gmail.com. We will send you a list of our services and base pricing. Thank you

Business highlights

5 years of trusted experience
Family Owned & Operated

Services we offer

We offer a variety of services. Carpet cleaning, window cleaning, pressure washing, interior deep cleaning, upholstery cleaning, and gutter cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
CreditCard
PayPal

Photos of past projects

Reviews

4.614 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
0%
2
0%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-14 of 14 reviews

Betsy M.
04/2021
5.0
house cleaning, window cleaning
  + 0 more
Excellent in EVERY way! Communication, arrival time, efficiency and attention to detail were great. I HIGHLY recommend them and intend to use again for other cleaning projects.
Description of Work: Window Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Becky F.
04/2021
5.0
house cleaning, home & garage organization, floor cleaning
  + 1 more
WONDERFUL! The grout was unbelievably clean after Carter’s did the cleaning. Shane Carter went above and beyond , scrubbing hard to reach areas by hand. I sincerely recommend this service.
Description of Work: Tile & Grout Cleaning

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Catolyn P.
12/2020
5.0
blind cleaning, house cleaning, window cleaning, ceiling fans, floor cleaning
  + 3 more
Very well. They did all the things that I can no longer do. All that I couldn't reach or bend down to do. And much more.
Description of Work: Deep cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Pat B.
10/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
For Christmas, I purchased house cleaning services for my parents. We had the best experience ever with Carter’s Cleaning of WKY. They are a family-owned business taking great pride in the customer service and their work and it shows. The house was immaculate when they were finished. My mom was SOOOO pleased with the job they did - she said her house looks like a showroom after Carter’s was finished with the deep clean they did. The staff was friendly, professional and thorough. They showed up on time and finished within the 4 hour time frame to which we agreed. Their attention to detail was spot on and their prices are very reasonable. I priced out 4 different companies before I went with Carters. Not only was the price reasonable, Shane (one of the owners) was great to deal with during the whole process. I knew when I interviewed him on the phone that he was going to be good enough to please my mom. He allowed me to pay by credit card once the job was completed and he made the entire process easy and stress free for me and my parents. I highly recommend Carter’s Cleaning of WKY. They are a solid #10!
Description of Work: Deep clean of home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Malinda B.
09/2020
4.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Weather was Wet and rain. Had to confine dogs to garage. Considering the fact i really needed cleaning and their first time here, went well. More work when weather settles down.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mollie A.
03/2020
5.0
house cleaning
  + -1 more
It turned into a little bigger project than they expected, but they hung in there and completed the job. I was very impressed and would definitely hire them again.
Description of Work: Kitchen and two bathrooms cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Response from Carter's Cleaning of WKY
Thank you.

judy C.
03/2020
1.0
carpet cleaners
  + -1 more
None of the corners were touched, not even vacuumed. There was one stain in the whole house. He didn't try to do anything extra to clean it. I could have done a better job with a rug doctor.
Description of Work: carpets cleaned

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$175

Response from Carter's Cleaning of WKY
I am sorry that you are unhappy with our services. When we spoke, you stated that the carpet had no stains. I did try multiple chemicals and methods to remove the red unidentified stain at no additional cost, but unfortunately they did not work. Also, the corners look differently because we hand brush the corners and along the edges of walls to ensure all of the carpet is cleaned.

Cathy L.
02/2020
5.0
hauling services, house cleaning
  + 0 more
My husband was something of a collector and the basement resembled that of a hoarder. Shane and his crew worked very hard and in 2 days it was a completely different space. Much was donated locally, and everything is clean and livable.
Description of Work: Basement clean out after death of husband

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vickie H.
01/2020
5.0
house cleaning
  + -1 more
Wonderful hard working people. I would highly recommend the company
Description of Work: Deep cleaning of my Mom's house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christian J.
12/2019
4.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
The crew showed up on time. They called a few hours in advance to verify the timeline. When the crew of two arrived they went straight to work. Everything they touched came out flawless. The only negative I have to say is that they charge per hour and it took longer than what I feel it should have. But the work itself was perfect and the crew was extremely friendly!
Description of Work: General Cleaning of living areas. (Bathroom X2, living room vacumed, kitchen/ dining room floor steam cleaned, stove top cleaned.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Carter's Cleaning of WKY
Thank you for your review. I'm glad you were pleased with our quality of work. We generally do an initial deep clean, at a set rate, before we begin maid type services. I can assure you that amount of time will decrease in the future. Thank you.

Rebecca F.
12/2019
5.0
hauling services, pressure washing, home & garage organization
  + 1 more
Very good. They show up on time. Work very well, the pressure washing was really nice. They will tried to make you happy with what you want.
Description of Work: clean and organize my garage. pressure washing and haul my stuff out for the garage sale.
Rating CategoryRating out of 5
Yes, I recommend this pro

Will M.
12/2019
5.0
blind cleaning, carpet cleaners, house cleaning, window cleaning, floor cleaning
  + 3 more
It’s great to call someone, tell them what you want done, walk in after completion and get what you expected the first time. This is a 1st class business. Thanks for doing it right and meeting every expectation.
Description of Work: Whole house cleaning including carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Carter's Cleaning of WKY
Thank you Mr. [Member Name Removed]. We appreciate your business, and look forward to working with you.

Rhonda P.
12/2019
5.0
carpet cleaners, house cleaning, pressure washing, floor cleaning
  + 2 more
Shane and Melissa are wonderful! They have great personalities, arrive on time, and they are very reasonable in prices. Shane is very capable and smart about doing "hands-on" work no matter what I needed. Melissa cleaned an entire display cabinet full of figurines and did an excellent job. This couple is top of the line, as far as I'm concerned, and I'm very picky about the kind of work people do for me. I was very happy with them, they've been here 3 times and I will hire them again in the future. The first time they came was in September, and they came back a couple more times over the next few months.
Description of Work: Cleaning, assembly of bar stools, hang blinds, carpet cleaning, outside house pressure washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carter's Cleaning of WKY
Thank you [Member Name Removed], we enjoy working for you.

Sara S.
12/2019
5.0
house cleaning, window cleaning, pressure washing
  + 1 more
They did a phenomenal job. So well I had hire them permanently.
Description of Work: power washing, windows and deep cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carter's Cleaning of WKY
Thank you!!! We appreciate your business.

    Contact information

    183 Construction Rd, Mayfield, KY 42066


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Insured

    No License Required for Trade

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Window Cleaning,
    Carpet Cleaning,
    Blind Cleaning,
    Ceiling Fans,
    Oriental Rug Cleaning,
    Upholstery Cleaning,
    Drapery Cleaning

    FAQ

    Carter's Cleaning of WKY is currently rated 4.6 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Carter's Cleaning of WKY accepts the following forms of payment: Check,CreditCard,PayPal
    Yes, Carter's Cleaning of WKY offers free project estimates.
    Yes, Carter's Cleaning of WKY offers eco-friendly accreditations.
    No, Carter's Cleaning of WKY does not offer a senior discount.
    No, Carter's Cleaning of WKY does not offer emergency services.
    Yes, Carter's Cleaning of WKY offers warranties.
    Carter's Cleaning of WKY offers the following services: We offer a variety of services. Carpet cleaning, window cleaning, pressure washing, interior deep cleaning, upholstery cleaning, and gutter cleaning.

    Contact information

    183 Construction Rd, Mayfield, KY 42066


    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM